Slaesforce FAQ

how to create new groups in salesforce communities

by Talia Boyle Published 2 years ago Updated 2 years ago
image

Create a New Group

  1. Find the Groups tab (might be in the More dropdown), and click the New button.
  2. Enter the name and description. In the information section, you can add anything you think will be helpful for the...
  3. Next, you have some options to set the owner (if you want to select someone other than yourself) and to disable...

Add Groups to Your Community
  1. To enable groups in your community, add groups to the community navigation menu. A menu item displays that links to a list of groups in your community. ...
  2. Publish your community.
  3. If you haven't already, customize the group publisher layout to include the Add Member action.

Full Answer

How to create a new group in Salesforce Chatter?

If a group is public, anybody in the organization can see it. If a group is private, only users in the group can see the group information / posts. Select the Salesforce Chatter from Apps list (Top-right corner,a picklist). Click New Group and enter details. Select Private if only members of that group should be able to see the posts.

Why do you use groups in Salesforce?

My email inbox can get overwhelming, so using groups allows me to interact with users in a manageable way that tracks the conversations and encourages others to chime in and help. The first group I always create when setting up a new org is called Salesforce Support.

How to create and manage communities in Salesforce?

How to create communities in salesforce? To create communities go to setup -> Build -> Customize -> Communities -> Manage Communities-> and click on New communitiesbutton. And enter name, descriptionand urland click on createbutton. How to manage community?

How to add members to your Salesforce community?

To add members to your Salesforce communities go to Setup -> Build -> customize -> Community -> manage community -> and edit your community and click on Members and add profiles or permission sets you want give access to community. See the below screen for reference.

image

How do I create a custom community in Salesforce?

Create a Customer UserFrom the contact record page, click the account name in Related Accounts.Select Manage External User > Enable User.From the New User page, in the General Information section, select the following: ... Save your changes.From the contact record page, select Manage External User > Enable User.More items...

How do I create a Chatter group in Salesforce community?

Create Chatter Groups for All Sales and All SupportClick the App Launcher .Enter Groups in the Search apps and items... box and select Groups.Click New.Fill in the new group information: Group Name: All Sales. ... Click Save & Next.Skip adding a group photo by clicking Next.Skip adding members for now and click Done.

How many groups can be created in Salesforce?

There is no limit to the number of members that can be added to a Group, but an individual User is limited to a max of 300 Groups - meaning he or she cannot be added to any more Groups if their Group participation has reached 300. Also, your org can have a maximum of 30,000 Groups.

What are Salesforce groups?

A group consists of a set of users. A group can contain individual users, other groups, or the users in a particular role or territory. It can also contain the users in a particular role or territory plus all the users below that role or territory in the hierarchy.

Can community users use Chatter?

Chatter is a social network for holding and preserving discussions in a business, customer site, or other enterprise. But it's not all talk. Site members can use Chatter to engage with your organization, seek expert advice, and revisit relevant discussions.

What is a Salesforce Chatter group?

Chatter is a great collaboration tool for your users. Through the use of Chatter groups, users can communicate and share. Chatter groups are classified as either public or private. Public means anyone can see and add posts, comments, and files. Anyone can join a public group.

How do I create a shared group in Salesforce?

To set up share groups:From Setup, enter Settings in the Quick Find box, then select Digital Experiences | Settings.Click the name of the sharing set you want to associate your new share group.Click the Share Group Settings tab.Click Activate to turn on the share group. ... Click Edit to add users to the share group.

What is the difference between queue and public group in Salesforce?

Public Group is kind of team or group of related users, this will help to share the data. Queues are typically used when you want to assign a record to a bunch of users. Using Queues you can assign a record to multiple users, so that any member of the queue can work on the record.

How many public groups can you have in Salesforce?

Hi All, There is no limit on creating the public groups.

How do I add a public group in Salesforce?

Create Salesforce Public GroupsNavigate to Setup (Gear Icon)| Manage Users | Public Group.Click New.Name the Public Group via the “Label” field.Select Users under the “Search” drop-down.Add the specific user(s) with whom you want to share the list view.Click Save.

How do I create an email group in Salesforce?

0:192:05Add, Edit, or Delete a Mail Group in Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnce you're logged into Salesforce. You can then create a new male group. By going to your maleMoreOnce you're logged into Salesforce. You can then create a new male group. By going to your male group list.

How do I join a community in Salesforce?

Join the Partner CommunityGo to partners.salesforce.com.Click Join Now then Join the Partner Community.Click Log In with Salesforceusing your org credentials. If you're a new partner, click Join Partner Program, fill out the form, and then read and accept the Partner Master Agreement.

What is public group in SFDC?

What is a Public Group in SFDC? A public group is a collection of individual users, other groups, individual roles, and/or roles with their subordinates that all have a function in common.

Can you use Salesforce public group?

Successfully we have created public group with group name Sales Team. Now we can use this publi group to define sharing rules. In Salesforce, Queues and Public are similar to each other but in working they are different.

Can you put data in Lightning chart form?

As an Admin, I want to know how many people are engaging with each group. Using Lightning, I can actually put this data in chart form right on the group page. Here’s how:

Can you create a group in Lightning?

Creating groups in Lightning is almost the same as in Classic, except that you can add more customization in Lightning. I really like being able to control what shows up on my group page, and making custom views for my users vs. my managers. There is so much freedom to create what makes the most sense for my users in Lightning, which is empowering as an Admin.

How to enable community in Salesforce?

To enable community in Salesforce go tosetup -> Build -> Customize -> Communities and click onsettings. and check enable communitiescheck box and enter your domain name andsave it. Note:You cannot change your domain name once you save it. This domain name will be used in all of your communities.

What is Salesforce community?

Salesforce Communities are very useful for employees, customers and partners to connect in one place. We can create and customize communities according to our requirement. Communities was released in summer’ 13 release. You can collaborate and communicate with people outside of your company who are key to business.

Can you swipe between communities in Salesforce?

Once communities is enabled new header will be enabled in your salesforce org, there you can swipe between multiple communities. See the below screen for reference.

What is chatter group?

Chatter is a great collaboration tool for your users. Through the use of Chatter groups, users can communicate and share. Chatter groups are classified as either public or private. Public means anyone can see and add posts, comments, and files. Anyone can join a public group.

Can anyone join a public group?

Anyone can join a public group. Private means only group members can see and add posts, comments, and files. People must ask the group's owner or managers to join a private group. But first, the groups need to be created.

How to create a community user?

So to create a community user, the first step is to create a contact for the user. Go ahead and create a contact. Add a First Name, Last name, Email and any other details that make sense. Now add the details as discussed above.

How to create a contact for a partner portal?

Under contacts click New. Now create a contact for this partner portal account. You can have multiple logins for each business account. Once the contact is created, navigate to the contact record page and click Enable Partner User

How many contacts can you have in a community account?

You’ll need to add an account. This should be a generic account for all of your customer community users. Each account can have a maximum of 10,000 customer community user contacts living under it.

What is a partner community user?

Partner community users are based on accounts. This means that instead of just creating a contact we need to create an account and a contact. Then we create a user out of that contact.

How to change the default user in a portal?

First we need to know who our portal account owner is. Navigate to setup -> All communities -> click workspaces next to your community -> click the administration time. The administration page should be open , click the preferences tab, scroll down until you see the Record Ownership section. You should see the default owner listed. Now either change the user or navigate to the user detail page and add a role

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9