Slaesforce FAQ

how to create report with history tracking in salesforce

by Adrien Schumm Published 2 years ago Updated 2 years ago
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Click Set History Tracking in the Custom Fields & Relationships section. This section allows you to set history tracking for both standard and custom fields on custom objects. When you choose the fields you want to track, Salesforce begins tracking history from that date and time forward.

Full Answer

How to enable field history tracking in Salesforce?

For Custom Objects:

  • Go to the ‘Custom Object Samples’ option.
  • Click on the ‘Edit’ option and go to ‘Additional features.
  • Enable ‘Track field history’ for Object samples.
  • Click on the ‘Save’ button.
  • Now go to ‘Custom fields and relationships and click on ‘Set history tracking’.

What is Track Field history in Salesforce?

  • Enable Account history.
  • Select up to 20 field that are to be tracked
  • Finally select Save button.

How to find Salesforce Records with search?

To search for information, follow these steps:

  • At the top of Salesforce, enter keywords into the Search field and then click the Search button. A Search Results page appears, as shown in Figure 2-2. ...
  • Scroll down the page. ...
  • If you see too many results, you can limit them to items you own or search for an exact phrase by clicking the Options link on the Search Results page. ...

How to enable sales by tracking your competitors in Salesforce?

  • Click and select Setup. ...
  • Click Object Manager.
  • Click Opportunity, then Fields & Relationships.
  • At the top of the Fields & Relationships page, click New.
  • Select Picklist, and click Next.
  • For Field Label, enter Competitor.
  • Select Enter Values with each value separated by a new line.
  • In the text box, list your main competitors on separate lines.

More items...

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Can you report on history tracking Salesforce?

Salesforce Field History Tracking allows you to track changes on up to 20 fields per object by capturing the prior value, the user, and the date/time of the change. You can then run reports on the historical data to audit changes or refer back to data at a certain point in time.

How do I report historical data in Salesforce?

Go to Setup and search for Historical Trending. Select the Object you want to report on, for the Pipeline we need Opportunities. Select the fields you require and ensure you select Enable Historical Trending, then select Save. Go to Reports and create a new Opportunities with Historical Trending Report.

How do I set up history tracking in Salesforce?

From Setup, enter Object Manager in the Quick Find box, then select Object Manager.Click the custom object, and click Edit.Under Optional Features, select the Track Field History checkbox. ... Save your changes.Click Set History Tracking in the Custom Fields & Relationships section. ... Choose the fields you want tracked.More items...

How do I add a field history tracking list in Salesforce?

To do this:Go to 'Object Manager'.Select an object.Click on 'Fields and relationships'.Click on 'Field history tracking' and select the fields to track.Add Object history related list to the page layout.

What are historical reports?

Historical reports are those that track the performance of call centers and agents over time. Historical reports are generated for the past period.

How do I run a historical pipeline in Salesforce?

Create an opportunity history report.On the Reports tab, click New Report.Select Select Report Type | Opportunities | Opportunities with Historical Trending. To see Opportunities with Historical Trending, enable Historical Trend Reporting for Opportunities in Setup. ... Click Continue.

How do I enable history tracking field?

Enable Field History TrackingFrom Setup, click Object Manager and select Account.Select Fields & Relationships, and click Set History Tracking.Select Enable Account History, then select these two fields to track: Has Support Plan. Support Plan Expiration Date.Click Save.

How does Salesforce track lead history?

Salesforce Classic:Go to Setup | Customize | Leads.Choose Fields.Click Set History Tracking.Tick the Enable Lead History box.Select the fields that need to be exposed on the Lead History report.Click the Save button.

How do I track field history in Salesforce for standard objects?

To set up field history tracking: From the management settings for the object whose field history you want to track, go to the fields area. Click Set History Tracking. Tip When you enable tracking for an object, customize your page layouts to include the object's history related list.

What is field tracking history?

Salesforce allows you to track up to 20 fields per object (both standard or custom objects). By enabling Field History Tracking, you will see who made the change, the date it was updated, and the previous value of the field. This feature helps you with a useful audit trail for reviewing or troubleshooting past changes.

Why can't I report on the field history tracking of my custom object?

Reporting on field history tracking of a custom object is not available if the object is a detail of a Master-Detail Relationship.

How long does Salesforce keep history?

You can't keep it forever - Salesforce only keeps so much history around. Here's how that works: Last 18 months - You can access the last 18 months directly in your org via related lists, reports and SOQL queries. From 18-24 months - Salesforce retains this data but you have to use Data Loader or the API to access it.

Can you include the old and new record in a lookup field?

If you're dealing with changes to lookup fields, you likely want to include some additional data about the old record and the new record referenced by the lookup field. Unfortunately, you can't do that because the old value and new value themselves aren't lookups, they're just text with a name for the referenced record.

Does Salesforce keep track of history?

Salesforce isn't entirely consistent in how it keeps track of history for each kind of object. The vast majority of standard Salesforce objects follow the same model, but there are a few exceptions (particularly with Opportunity; see below). Custom objects also support history tracking but have a few minor differences in their history objects.

How long does Salesforce keep field history?

If your org was created on or after June 1, 2011 and you decide not to purchase the add-on, Salesforce retains your field history for the standard 18–24 months.

Can you create a record type on a standard object?

You can’t create a record type on a standard or custom object and enable field history tracking on the record type in the same Metadata API deployment. Instead, create the record type in one deployment and enable history tracking on it in a separate deployment.

Can you turn off field history tracking?

You can enable field history tracking for standard objects in the object’s management settings. You can enable field history tracking for custom objects in the object’s management settings. You can turn off field history tracking from the object’s management settings.

Can Salesforce update the same tracker in the same second?

In other words, if two users update the same tracked field on the same record in the same second, both updates have the same timestamp. Salesforce can’t guarantee the commit order of these changes to the database. As a result, the display values can look out of order.

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Enabling Field History Tracking

  • For standard objects (e.g. Lead, Account, Contact, etc), click "Set History Tracking" when viewing Fields & Relationships for a given object in Object Manager. On the next screen select "Enable {ObjectName} History" and then select the field you want to track. For custom objects, you'll first need to make sure that "Track Field History" is selected...
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Anatomy of The History Object

  • Salesforce isn't entirely consistent in how it keeps track of history for each kind of object. The vast majority of standard Salesforce objects follow the same model, but there are a few exceptions (particularly with Opportunity; see below). Custom objects also support history tracking but have a few minor differences in their history objects. Most of the standard Salesforce objects are paire…
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Field History Tracking Limitations

  • As you might imagine, keeping track of all these changes can create a large amount of data in your Salesforce org. Luckily, field history tracking doesn't count against your org's data limits. However, Salesforce imposes several limits to ensure that your data doesn't get out of control: 1. Max of 20 fields per object- This might sound like a lot, but most Salesforce orgs I've seen have t…
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Querying Field History

  • If you're not inclined to directly query data in Salesforce using SOQL, feel free to skip this section. If you enjoy SOQL, read on. Let's take a look at how you might query AccountHistory: SELECT AccountId, DataType, Field, NewValue, OldValue, CreatedById, CreatedDate FROM AccountHistory ORDER BY CreatedDate ASC LIMIT 10 If you've enabled field history tracking for Account and yo…
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Viewing Field History

  • Field history acts just like any related list. You can easily add it to page layouts for standard and custom objects. Just beware that you'll only be able to see the most recent 18 months of field history. So, if you're looking at a record that was last modified more than 18 months ago, expect list related list to be blank. To add a history related list, just drag and drop it into the page layout …
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Building Field History Reports

  • Salesforce offers built-in reports for many of the standard object history types. If you've enabled reporting on your custom objects, their history reports will show up as well. If you're familiar with Salesforce reporting generally, it's not too hard to build a report that gives you a log of changes for a given record. The following report is just a basic grouping on Account order by the Edit Date (a…
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What Fields Should Have History Tracking?

  • First, you should ensure you're keeping track of ownership changes. We recommend that you enable field history tracking for the Owner field on standard objects like Lead, Account, Contact, Opportunity and even Task. You should also enable history tracking on other custom fields you have that represent some form of ownership. These ownership fields are critical to managing sa…
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