how to delete digital experience site salesforce

Salesforce does NOT allow deleting users on a permanent basis. However, in order to restrict users’ access, owners can deactivate or remove users’ license. One of the reasons of why you can’t delete users from Salesforce is, because users may own RECORDS, deleting them permanently becomes technically impossible.

Full Answer

How do I enable digital experiences in Salesforce?

Enter Experiences in the Quick Find box and select Settings under Experiences. Select the Enable Digital Experiences checkbox. Note: If enhanced domains are enabled in your org, your digital experiences domain is shown.

How do I create a customer support site in Salesforce?

Click the gear icon and select Setup. Enter Sites in the Quick Find box and select All Sites. Click New. Click the Customer Service template. Click Get Started. In the name field, enter Customer Support Site. In the Optional box, enter customersupport. Click Create.

Should I enable Salesforce knowledge?

Without enabling Salesforce Knowledge, articles can’t be displayed outside of your org. This meets Ursa Major Solar's needs nicely, as they want to center conversations and knowledge articles around common topics. Over time, they want to give the community more control in determining those topics.

How do I enable communities in Salesforce?

Enable Communities. Start by turning on the communities functionality in your org. Click the setup cog and select Service Setup. Enter Communities Settings in the Quick Find box and select Communities Settings. Select the Enable communities checkbox.

How do I delete an experience builder in Salesforce?

In Experience Builder, open the Pages menu. To delete a page, click Delete Page. next to the specific page you want to delete. To delete page variations (if available), open the Page Actions menu and click Page Settings.

How do I delete a community site in Salesforce?

You cannot delete the Community, but you can mark it Inactive so that no one can access it. Use the Community Management page for that Community to change its Status.

How do I delete a page in Salesforce?

A page's default page variation....To delete a page or page variation:In Experience Builder, open the Pages menu.To access the Page Actions menu, click .To delete a page, click Delete Page. ... To delete page variations (if available), open the Page Actions menu and click Page Settings.Open the Page Variations tab.More items...

How do I disable a community in Salesforce?

Deactivate a CommunityOpen Community Workspaces orCommunity Management.Click Administration | Settings.Click Deactivate. Your community is inactive and offline. When a community is inactive, members still see it in the menu, but can't access it unless they have the “Create and Set Up Communities” permission.

How do you delete community?

Delete a communityOn your Android phone or tablet, open the Currents app .Tap Communities.Tap Yours.Tap the community you want to delete.Tap More .Tap Delete community.Check the box next to “I understand that I'm deleting this Community and that I won't be able to undo it.”Tap Delete community.

How do I access experience builder in Salesforce?

To access Experience Builder:From the global header menu in Experience Workspaces or Experience Management, click Experience Workspaces | Builder or Experience Management | Go to Experience Builder.From the All Sites page in Setup, click Builder next to the site name.More items...

Can you delete a Lightning record page?

Navigate to Lightning App Builder to view all lightning pages, or to create, edit, clone, or delete the existing lightning pages.

How do I delete a page layout in Salesforce?

To delete a Page Layout:Go to System Settings > Objects and Fields.Click the object that contains the layout you want to delete.From the Object Management list, select Page Layouts.Click the three dots on the right and select Delete This Layout.Select a replacement layout from the dropdown.More items...

How do I delete a lightning Web component from Salesforce org?

Delete Lightning Component in SalesforceOpen Developer Console.Open Your lightning component from File -> Open Lightning Resource.Click on File Delete or use shortcut Ctrl+Delete.

How do I turn off SSO in Salesforce?

Steps to take:System admin logs into Salesforce. Clicks Setup cog wheel.In Setup QuickFind box, type “Single Sign-On Settings”. Choose this option (under the Identity header).Click “Disable login with Salesforce credentials” checkbox. Click Save.

Can we delete portal user in Salesforce?

You can't delete any user in sales force. You can only deactivate them.

How do I disable a user portal in Salesforce?

Go to Custom Permissions, click Edit, select the “Ability to Deactivate a Portal User” and click on the Add button and Save....Assign the Ability to Deactivate a Portal user to the test business user.Navigate to a contact record with a community user.Click on the Deactivate User Account button.More items...•

What is a dashboard in the cloud?

Use Dashboards to view your Experience Cloud site’s analytics, such as metrics and trends on activity.Dashboards give you mid-term to long-term views on adoption and engagement, providing youwith a high-level view into the health of your site. Dashboards also help you monitor return oninvestment (ROI) and key performance indicators (KPI).

What is moderation in Experience Cloud?

Moderation allows you to empower members of your Experience Cloud site to monitor contentand ensure that it’s appropriate and relevant. Set up rules to automate moderation and do theheavy lifting for you.

Can you flag messages in Experience Cloud?

Members can flag messages in Experience Cloud sites built using the Customer Service (Napili)template. Moderators can review and act on a list of direct messages that members have flaggedas inappropriate or spam.

Can community managers use dashboards?

Community managers can use dashboards in each Experience Cloud site to measure its success.You can even map a dashboard to the Experience Workspaces Home page. You can map customdashboards or use the ones provided in our AppExchange package.

How to Delete a User in Salesforce ?

Salesforce does NOT allow deleting users on a permanent basis. However, in order to restrict users’ access, owners can deactivate or remove users’ license. One of the reasons of why you can’t delete users from Salesforce is, because users may own RECORDS, deleting them permanently becomes technically impossible.

Why Delete Users in Salesforce ?

User Accounts may affect Salesforce Billing or Licenses. Therefore, once you don’t need a user, you would most likely want to deactivate it from a Salesforce organization.

How to Deactivate a User in Salesforce ?

You may find deactivating Salesforce Users in specific products or editions of Salesforce, such as Contact Manager, Group, Professional, Enterprise, Unlimited, Developer, and Database DC editions.

Tips on Deactivating Users in Salesforce

If for some reason, you are not able to deactivate a user in Salesforce, you can proceed to Freeze the user. Later, after you have correctly managed the roles and access levels, you can also deactivate the particular user (s). Freezing a User also limits a user from accessing the Salesforce but doesn’t free up the License.

Summary

You can only deactivate users in Salesforce, as allowing to delete a Salesforce user permanently is not technically possible for Salesforce.

Introduction

Ursa Major Solar, Inc., a growing supplier of solar components and systems based in the Southwest US, recently opened a second sales and distribution center in a neighboring state.

Use the Knowledge Setup Flow

Now that the digital experiences functionality is turned on, enable Salesforce Knowledge. Salesforce Knowledge lets you create and manage a knowledge base with Ursa Major Solar's information, and securely share it when and where it's needed.

Create a Permission Set

Now that sites have been enabled, set the proper access permissions by creating the Customer Support Site Pilot Group permission set.

Enable Topics for Objects

There are many ways to organize content. With topics, you can classify and search Knowledge articles by assigning specific topic areas. Without enabling Salesforce Knowledge, articles can’t be displayed outside of your org.

Create the Site

Site functionality is enabled and permissions have been set. The next step is to create the customer site and add a few images.

Organizing Content with Topics

Use topics to structure your site content or highlight key discussions. Topics expose Knowledge articles in a site. With topics, you can classify and search Knowledge articles by assigning specific topic areas.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Key business problem

In order for the National Aquarium to reopen during the COVID-19 pandemic, we needed guests to make advance reservations so that we could limit the number of guests in the building to allow for social distancing.

Background

In order to enter the National Aquarium, people need to purchase tickets. General Admission ticket buyers have always had a date and time for entry, but many other ticket programs have historically allowed guests to arrive at any time and gain immediate entry.

How I solved it

I created a digital experience (formerly a Salesforce Community) which allows public access (that is, no usernames or logins) where screen flows control all of the data manipulation.

Business results

The impact for the organization has been tremendous. We’ve been able to comply with local directives to keep in-building attendance levels within social distancing guidelines, while making it simple for our guests to make a reservation.

Do try this at home

The use case here for Member Reservations may not apply to your organization, but the principles involved might.