Slaesforce FAQ

how to delete duplicate names in salesforce report

by Josue Connelly Published 3 years ago Updated 2 years ago
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Remove duplicates in report.

  • Open your report in edit mode.
  • Navigate to username field and click the down icon as shown in screenshot.
  • Click 'Group by this Field' link which will result into grouping based on username.

Full Answer

How do you find duplicates in Salesforce?

Find duplicates across your org by running duplicate jobs. Use reports to share job results with others, and use duplicate record sets to merge the duplicates. Use information about completed jobs to track your progress in reducing duplicate records. Salesforce finds and handles duplicates using a combination of matching rules and duplicate rules.

How do I generate a duplicate records report?

A duplicate records report can include the following records. Duplicates created when a rule alerts a user to a possible duplicate, but the user creates the duplicate anyway. (To generate this report, select the Report option in a duplicate rule.) Records in duplicate record sets generated by duplicate jobs

What does Salesforce flag as duplicates?

Salesforce flags contacts with matching phone numbers as duplicates, even though one includes a country code and the other doesn’t. Now let’s learn more about using duplicate rules to manage records.

How can I prevent sales reps from creating duplicate accounts?

By activating duplicate rules and the Potential Duplicates component, you can control whether and when sales reps can create duplicate accounts, contacts, and leads. You can also give them permission to merge duplicate leads, business and person accounts, and contacts.

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Can you remove duplicates in Salesforce report?

You can't remove the duplicates in the report; the report builder doesn't do distinct so I'd recommend Excel.

How do I delete duplicates in Salesforce?

In Salesforce Classic Click + (All Tabs) on the Navigation bar. Search for Duplicate Record Sets. Select the Duplicate Record Sets that need to be deleted. Click the Delete button.

How do I avoid duplicates in a Salesforce report?

In the Matching Rules section, select the object to compare the records. Then select the matching rule that identifies the duplicates (set up in step 1). Select the field mapping for each matching rule, if needed. These steps will prevent users from entering duplicate data.

Why is Salesforce report showing duplicates?

Required Editions and User Permissions Duplicates created when a rule alerts a user to a possible duplicate, but the user creates the duplicate anyway. (To generate this report, select the Report option in a duplicate rule.)

How do I manage duplicate records in Salesforce?

To manage duplicates that aren't surfaced by a duplicate rule, create a duplicate record set.On a duplicate record set list view, click New.Specify a duplicate rule (in the Duplicate Rule field) or a duplicate job (in the Parent field).In Lightning Experience, in the Related tab, click New.

How do I check for duplicates in Salesforce?

Hitting the 'Find Duplicates' button on the Lead record, presents the option to check the following options: Name. Last Name.

How do I find duplicate contacts in Salesforce?

From the Contact Merge tab, click Search Contacts to search by Contact name. You can also click See Duplicate Contacts to see a list of duplicate record sets, but you'll need to set up duplicate detection first.

How do you prevent duplicate records in Salesforce Apex?

Preventing duplicate records in Salesforce based on a single field can be achieved using a Set that can store the values of that specific field from all existing records and compare it with the list of new records that are going to be inserted.

How do I show unique values in Salesforce report?

Add a unique count to the Account Name column to see how many individual accounts values appear in the report....Duplicate values aren't counted.While editing a report in the report builder, find the column for which you want to count unique values.Click. | Show Unique Count.Click Save.

How do I report duplicates in Salesforce?

First create a new Report Type (Setup –> Report Types). In the object Relationships of the Report Type: Choose Primary object as “Duplicate Record Sets” Choose related object as “Duplicate Record Items”

Why is it critical to reduce or eliminate duplicate records?

If duplicate records are not removed, then data processing will fail. The purpose of this control is to remove multiple instances of records in order to prepare the dataset for additional processing.

What is a duplicate report?

The Duplicate Report provides a duplicate copy of the evaluation completed in a Primary Service, in a Reactivation or in a Re-evaluation.

How to Find Duplicates in Salesforce

Salesforce has the capability to effectively manage duplicates by simply adjusting the standard duplicate settings or by creating custom rules.

How to Remove Duplicates in Salesforce Lightning Experience

Once you have your duplication-catching rules in place, go through and do a quick check of your permissions. To merge duplicate contacts in Lightning Experience, you need permissions to “delete contacts.” If you want to merge Customer Portal enabled contacts, you need permissions to delete contact records and edit Self-Service Users.

How to Remove Duplicates in Salesforce Classic

In Salesforce Classic, you can remove duplicates by merging contacts. Check your permissions before getting started. To merge contacts, ensure you have permission to delete contact records. If you plan to merge Customer Portal enabled contacts, you’ll need to be able to delete contact records and edit Self-Service Users.

Prevent your users from entering duplicate records

Salesforce natively has tools to help discourage or inhibit users from entering duplicate data across any device. Duplicate management rules in Salesforce help identify potential duplicates records across accounts (business & person), contacts, leads & custom object records.

Identify if there are duplicate records within your org

Now rules have been set up to prevent duplicates from being created; you want to clean up any potential double-ups you already had in the system. We recommend using an app from the Salesforce AppExchange as a quick and easy way to understand the duplicate records within your system.

Clean up any duplicate records

The apps mentioned above all have the functionality to merge and delete duplicate records. There is also the ability to merge records natively within Salesforce.

Speak to the experts

If you find that large volumes of your records are duplicates or finding that the quality of your data is lacking, you should look to engage a data specialist. We recommend reaching out to Database Consultants Australia (DCA) to discuss the state of your data and how you can improve it further.

Rules for Duplicate-Free Data

Matching rules and duplicate rules work together to ensure that your sales teams work with data that’s free of duplicates. Before your reps save new and updated records, matching rules and duplicate rules provide warnings of potential duplicates. You manage matching rules and duplicate rules in Setup.

Activate a Matching Rule

We provide standard matching rules for you. If you established your instance of Salesforce for Winter ’15 or earlier, like Maria, you activate the standard rules you want to use. Maria, however, wants to activate standard rules for only accounts and leads. She has other plans for her contacts, which we cover after this procedure.

Create a Custom Matching Rule for Contacts

For contacts, Maria wants to include fuzzy matching for the Mailing Street field.

Block Duplicates with Fuzzy Mailing Streets

Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object.

Report on the Creation of Duplicate Accounts and Leads

Maria doesn’t block reps from creating duplicates for accounts and leads. So Lincoln wants to see the quality of account and lead data and how well the duplicate rules work. To help Lincoln, Maria sets up custom report types.

Resources

Use these resources to learn more about matching rules and duplicate rules.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Sample Use Case

My use case was using Field Service. A Service Resource can log their Time Sheets against multiple Work Orders throughout the day, and their time needs to be associated with each specific Work Order as well as the Time Sheet for that day.

Solution Breakdown

As mentioned above – we need to create a custom object to temporarily store the records. We’ll create the records as part of the loop and delete them when we are done, but we’ll need something to pick from that isn’t the duplicate value.

Conclusion

What you do with the single selected record is up to you and fits your use case. Through a series of steps, I pre-populated the timesheet edit screen and also deleted the outdated TSEs so when the new TSEs are created, we don’t double count time.

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