Slaesforce FAQ

how to deselect required email addresses in salesforce

by Laron Berge Published 2 years ago Updated 2 years ago

From Setup, enter Email Services in the Quick Find box, then select Email Services. Choose the email service for which you want to define an address. Click New Email Address, or click Edit to change the configuration for an existing email service address. To delete an email service address, click View and Delete.

Full Answer

How to change the default email address in Salesforce?

Look for information on Email Address and change the email address. You need to verify the email address, Salesforce will send email address to the new email address for you to verify. Once done, you will see option From with email picklist when send email, but username will remain the same. This email will be default email address when send email.

How to configure email delivery in Salesforce?

Follow the steps shown below. Go to Setup. Configuring Different Email Settings in Salesforce.com Click on setup link as shown above. Now go to Administer=>Email Administration=>Deliverability. Configuring Different Email Settings in Salesforce.com Click on Deliverability tab as shown above.

How to unsubscribe from emails in Salesforce?

Install the Unsubscribe opt-out application by Salesforce Labs from the Salesforce AppExchange into your Salesforce org. Follow the unsubscribe set-up guide to create an unsubscribe link and add it to any Salesforce email template of your choice.

Can I stop sending mass emails from Salesforce?

Note: The checkbox suppresses the ability to send Mass Email from Salesforce, but it doesn’t prevent sending individual email to the lead/contact from Salesforce, Gmail, or Outlook. However, if the customer has opted-out, we recommend avoiding all non-business emails.

How do you delete a required field in Salesforce?

In Classic:Go to Setup | Customize | Leads | Page Layouts.Click Edit next to the Page Layout name.Click on the wrench icon for the Company field.Deselect the Required checkbox and click OK.Save the Layout.

How do I get rid of special purpose organization-wide email addresses?

You can't delete or change an organization-wide email address when it's used by an email alert. You can create an org-wide email address specifically for No-Reply emails or use an existing org-wide email address as the default No-Reply address.

How do I delete an email address from Salesforce?

Using the Delete button in Salesforce.com. When viewing list of Email Messages, User can check box to select Emails and click Delete. This will remove the Email Message and all related links within Salesforce.

How do I remove addresses from my email list?

To remove auto-saved autocomplete email address suggestions from the To field in Gmail, follow these steps:Open contacts.google.com on your browser.Find out the contact or email address you want to delete.Hover your mouse over the contact.Click on the three-dotted icon.Select the Delete option.More items...•

What is special purpose organization wide email addresses Salesforce?

Also you can set up a special purpose organization-wide email address for Salesforce to use when no reply is expected. Users can't select this email address. It's set up to be used by certain features. Your org has several users assigned to a Support Profile.

How does Salesforce verify organization wide email address?

From Setup, enter Organization-Wide Addresses in the Quick Find box and select it. Find Special Purpose Organization-Wide Email Addresses, and enter the desired email address as the default No-Reply address. Then, follow the steps sent to your email inbox to verify your org's default No-Reply address.

How do I delete related contacts in Salesforce?

Edit an existing relationship by clicking View Rel (in Salesforce Classic) or View Relationship (in Lightning Experience). Then click Edit Relationship. Remove an existing relationship by clicking Remove Relationship. The relationship is deleted and can't be restored from the Recycle Bin.

How do you delete contacts in Salesforce?

How to delete Contact under Accounts in Salesforce LightningWelcome. ... Click on "Accounts"Select Account from below list.Select the drop down next to the Contact which you want to delete. ... 5) Click on "Delete"Click on "Delete"The Contact under Account has been deleted successfully!

How do I delete a contact from an account in Salesforce?

--> On the contacts list page or in the Contacts related list of any account, click 'Delete' next to the particular contact record you want to delete. --> Click 'Delete' on the contact detail page.

How do I delete an autofill email address?

On the Home tab, click New Email. In the To: field, type the first three characters of the cached name to trigger the AutoComplete feature. Highlight the name or email address by hovering over it or using the Down Arrow key. Press Delete to remove the AutoComplete entry.

How do I delete obsolete email addresses?

It's simple to fix though. To delete a person's old email address, in Mail go to 'Window' menu and 'Previous Recipients'. Then click on the old email address and press the 'Remove from List' button.

How do I delete email addresses not in my contacts?

In the To: field, start typing an email address. Click the "X" at the right on each address. or use the up and down arrows on your keyboard, select the email address you would like to remove from the suggested contacts list. Press the Delete key on your keyboard.

How to opt out of email in Salesforce?

To select the Email Opt Out field, click on Edit within the contact or lead record, place a check in the box and click Save. This contact or lead will now be excluded from all mass e-mail coming from Salesforce.

When you send an email out, will it automatically include the unsubscribe link?

When you send your email out they will automatically include the unsubscribe link and allow your customers to unsubscribe from your emails

What is email opt out?

The Email Opt Out field will allow you to exclude marked contacts from mass e-mail.

Can you use Cirrus Insight to send a Salesforce template?

You can now use Cirrus Insight Email Campaigns to send a Salesforce template to up to 500 recipients and each email will contain a simple unsubscribe link. If the recipient clicks the link and sends an email back to the Salesforce unsubscribe service, then the email opt-out field will be flagged on the Lead/Contact page layout.

Does Cirrus Insight respect Salesforce opt-out?

Cirrus Insight Email Campaigns respect the Salesforce opt-out field

Can a salesperson send mass email from Salesforce?

Note: The checkbox suppresses the ability to send Mass Email from Salesforce, but it doesn’t prevent sending individual email to the lead/contact from Salesforce, Gmail, or Outlook. However, if the customer has opted-out, we recommend avoiding all non-business emails. In other words, don’t send marketing or sales outreach emails, but do send receipts and important product upgrade alerts, etc.

Can a salesperson see if a lead wants to receive email from the company?

Salespeople can see whether the lead/contact generally wants to receive email from the company. Note: The checkbox suppresses the ability to send Mass Email from Salesforce, but it doesn’t prevent sending individual email to the lead/contact from Salesforce, Gmail, or Outlook.

How many email addresses can you limit in pulldown?

You can limit this pulldown to just 2 email address - 1. The logged in user and 2. The email 2 case address.

When clicking on the "Send an email" button on the emails related list on cases, you get the page of?

When clicking on the "Send an Email" button on the emails related list on cases, you get the page of the same name. On this page, there is a field to select the From address.

Why are there different email settings in Salesforce?

So we are Configuring Different Email Settings in Salesforce.com to improve the deliver ability of the sent email.

What does "all email" mean?

All email:- If we select this option all email, then it enables all types of outbound emails.

Can you define an organization wide address in Salesforce?

You can define and manage organization-wide addresses for each user profile. When sending email from Salesforce, users with these profiles can select their own address or the organization-wide address for the email’s From address. Replies are delivered to the selected address.

Do org wide addresses have to be the same?

Long story short, Org Wide Address need to be the same in both the Source and Destination orgs.

Is an organization wide email address different in two sandboxes?

The organization wide email address is different in two sandbox.

Can you deploy an ORG wide email address?

The best option would be to create the Org wide email in the destination sandbox and verify it. You cannot deploy Org wide email addresses. It is an unsupported metadata type.

What is Salesforce Stack Exchange?

Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It only takes a minute to sign up.

Can you use setReplyTo(replyAddress) in email?

i don't think that's natively possible. but in code you can use setReplyTo(replyAddress) of base email class in email send process. hope it helps

Is default from address picking for Salesforce email from Case details page?

Default from address is not picking for Salesforce email from Case details Page

What is an email handler?

An email handler will ‘listen’ for incoming emails from a specific address. It can then use custom logic to create or update records based on the information in the email. "Emails sent by customers to specific support email addresses can be processed by Salesforce and turned into case records. ".

Can APEX send emails?

If custom logic is required APEX can be used to send emails either to an individual or a group of users programmatically. "In Salesforce Classic and Lightning Experience, emails can be sent from standard objects such as Accounts, Contacts, Leads and from custom objects.

Can you send mass emails in Salesforce?

In Salesforce Classic and Lightning Experience, emails can be sent from standard objects such as Accounts, Contacts, Leads and from custom objects. It is also possible to send individual copies of emails to a group of people - this is called ‘Mass Email’ in Salesforce Classic and ‘List Emails’ in Lightning Experience. Emails can be sent to Campaign Members, however email limits apply and this is not designed to replace a marketing automation solution.

How to change email sender in Salesforce?

By default, when you send email from Salesforce from Send an Email button, you will not select the email sender, it will be user name with corresponding email address.

What can you do out of the box in Salesforce?

Here few ways configuration you can do out-of-the-box from Salesforce: 1. Outgoing Email Settings. This setting do not need admin to enable or change it, user can do it by themselves. This setting is good when only effect to a few user and do not need to change the sender user name.

Does Salesforce send email to verify?

You need to verify the email address, Salesforce will send email address to the new email address for you to verify. Once done, you will see option From with email picklist when send email, but username will remain the same. This email will be default email address when send email. 2. Organization-Wide Email Addresses.

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