Slaesforce FAQ

how to disable authenticator in salesforce

by Destiny Weber Published 3 years ago Updated 2 years ago
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  • From Setup, in the Quick Find box, enter Users, then select Users.
  • Click the user’s name.
  • On the user’s detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect.

Disconnect Salesforce Authenticator from a User's Account
  1. From Setup, in the Quick Find box, enter Users , then select Users.
  2. Click the user's name.
  3. On the user's detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect.

Full Answer

How to disable Salesforce authenticator on user profile?

On the user profile, find "App Registration: Salesforce Authenticator" and then hit "disconnect". Show activity on this post. You may have to disable the "Multi-Factor Authentication for User Interface Logins" on the User profile.

How does multi-factor authentication work in Salesforce?

As long as the user or assigned profile still has the multi-factor authentication permission enabled and no other verification method is connected to their account, Salesforce prompts the user to register a new method the next time they log in.

How many Salesforce authenticator mobile apps can be connected to one account?

Only one Salesforce Authenticator mobile app can be connected to a user’s account at a time. If your user loses access to the app by replacing or losing the mobile device, disconnect the app from the user’s account.

How do I Disconnect a user from a Salesforce account?

From Setup, in the Quick Find box, enter Users, then select Users. Click the user’s name. On the user’s detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect. Was this information helpful? Let us know so we can improve!

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How do I disable authenticator?

Turn off 2-Step VerificationOn your Android phone or tablet, open your device's Settings app Google. Manage your Google Account.At the top, tap Security.Under "Signing in to Google," tap 2-Step Verification. You might need to sign in.Tap Turn off.Confirm by tapping Turn off.

Can I disable MFA in Salesforce?

As of Summer '22, multi-factor authentication (MFA) is a permanent part of the Marketing Cloud login experience and it can't be disabled.

How do I disable MFA in Salesforce Sandbox?

1. In the Profile or Permission Set, Disable "Multi-Factor Authentication for API Logins" and "Multi-Factor Authentication for User Interface Logins". 2. In the Profile or Permission Set, set "Session Security Level Required at Login" to None.

Can MFA be turned off?

Turn off legacy per-user MFA In the Microsoft 365 admin center, in the left nav choose Users > Active users. On the Active users page, choose Multi-factor authentication. On the multi-factor authentication page, select each user and set their Multi-Factor auth status to Disabled.

How do I turn on Salesforce Authenticator?

From your personal settings, in the Quick Find box, enter Advanced User Details , then select Advanced User Details. No results? In the Quick Find box, enter Personal Information , then select Personal Information. Find App Registration: Salesforce Authenticator, and click Connect.

How do I disable MFA for one user in Salesforce?

Click the user's name. On the user's detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect.

How do I skip an MFA in Salesforce?

Make sure your SSO login is in the "High Assurance" column instead of the "Standard" column. This should prevent Salesforce from prompting for MFA when users log in via SSO. Welcome to the Customer Success Ohana!

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