Slaesforce FAQ

how to do it in salesforce

by Wava Hermiston Published 2 years ago Updated 2 years ago
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Salesforce admin sets you up as a user in your Salesforce org. You’ll receive an email with a link to log in and set your password. Click the link, set your password and security question, and click Save. You’ll then be redirected to your Salesforce org. On subsequent visits, steps to log in are as follows:

Full Answer

How do I contact Salesforce?

Understand Account and Contact Relationships

  • Contacts to Multiple Accounts. Your contacts might work with more than one company. ...
  • Use Relationship Details to Help Close Deals. ...
  • Define Company Relationships with Account Hierarchies. ...
  • Best Practices for Establishing Account Hierarchies. ...
  • Define Employee Roles with Account Teams. ...

How do I log into Salesforce?

How do I access Salesforce for the first time?

  • Check your email for your login information.
  • Click the link provided in the email. The link logs you in to the site automatically.
  • The site prompts you to set a password and choose a security question and answer to verify your identity in case you forget your password.

Why should I use Salesforce?

  • Salesforce Knowledge transfer
  • Lightning Console
  • CTI Implementation
  • Call Center Management
  • Customer Communities
  • Live Agent
  • Wave Analytics
  • knowledge base Maintenance of customer self-service
  • Improved productivity
  • Automated phone support

More items...

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

More items...

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How do I start Salesforce?

Log in to SalesforceSalesforce admin sets you up as a user in your Salesforce org.You'll receive an email with a link to log in and set your password.Click the link, set your password and security question, and click Save . You'll then be redirected to your Salesforce org.

In which language Salesforce is written?

ApexApex: Salesforce's proprietary programming language with Java-like syntax. Visualforce: A markup language that lets you create custom Salesforce pages with code that looks a lot like HTML, and optionally can use a powerful combination of Apex and JavaScript.

What is Salesforce lightning?

Lightning (Salesforce Lightning) is a component-based framework for app development from Salesforce.com that is designed to simplify processes for business users, who typically do not have programming experience.

What is difference between classic and lightning in Salesforce?

What is the difference between Salesforce Classic and Lightning? Salesforce Lightning has a new and improved interface whereas Classic sticks to the tried-and-trusted Salesforce formula. Lightning also comes with improved features such as an activity timeline and workplace page layouts.

Is coding required in Salesforce?

As Salesforce is a low-code or no-code application development platform, you don't need to have a coding background to become a Salesforce Developer which makes it a perfect career choice for you if you wish to launch your IT career without any prior coding experience.

Is Salesforce a SQL?

Salesforce SQL is also known as the Salesforce Object Query Language (SOQL). We can use SOQL to search for the organization's Salesforce data for some specific information. Both SQL and SOQL allow you to specify a source object by using the SELECT statement.

What is Apex in Salesforce?

Apex enables developers to access the Salesforce platform back-end database and client-server interfaces to create third-party SaaS applications. Apex includes an application programming interface (API) that Salesforce developers can use to access user data on the platform.

What is CRM in Salesforce?

Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

How do I learn lightning in Salesforce?

Start learning Salesforce Lightning today with the help of one of these training courses.Explore Salesforce Lightning Experience by LinkedIn Learning. ... Salesforce Lightning Framework from Udemy. ... Salesforce Lightning Course from Tekslate. ... Salesforce Certification Training: Administrator and App Builder from IntelliPaat.More items...•

What is LWC in Salesforce?

What are Lightning Web Components? LWC is a new programming model to develop Salesforce lightning components. It's a UI framework that is built using native HTML and modern JavaScript.

What is visualforce in Salesforce?

Visualforce is a component-based user interface (UI) framework that enables the creation of dynamic, reusable interfaces. The Visualforce framework is part of Salesforce's Force.com Platform as a Service (PaaS) offering, which is designed to simplify the development and deployment of cloud applications and websites.

What are flows in Salesforce?

A flow is the part of Salesforce Flow that collects data and performs actions in your Salesforce org or an external system. Salesforce Flow provides two types of flows: screen flows and autolaunched flows. To automate a business process that collects data from people, use a screen flow.

The Complete Guide to Salesforce User Management

When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.

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Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.

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Roles in many ways mimic how your team is structured in real life. Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assigning users to a role hierarchy makes records accessible within their team.

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Whether you are just getting started with user management, OR want to explore more ways to improve how your users are set up, we’ve got resources for you to keep the momentum going.

Discover how to learn Salesforce and become a pro with these simple tips

Salesforce is one of the best CRM software solutions available on the market. However, with over 14 products and 3,000 third-party apps, it's also one of the most complicated CRM suites out there.

How to learn Salesforce: Preparation

Whenever you set out to learn something complex, it’s important to have a clear goal in mind. The Salesforce environment is so vast that learning everything about it would be impractical. Thus, it is helpful to know exactly what you aim to achieve. Some common goals of learning Salesforce are:

Step 1: Create a Trailhead account

Salesforce Trailhead is the Salesforce learning environment. You can think of it as a one-stop shop for everything related to learning Salesforce. Trailhead is free, and getting started is easy.

Step 2: Complete your first module

Trailhead is organized intuitively. At its core, the system consists of courses called modules, which are organized into trails. Trails are guided learning journeys that take you through a set of curated modules about a specific topic.

Step 3: Complete a trail

Trailhead has over 280 pre-constructed trails for you to sink your teeth into. But since a single trail can take over six hours to complete, doing them all is probably not practical. Instead, you should pick the trails that match your learning goal.

Step 4: Leverage the Trailblazer community

Navigate groups, topics, and frequently asked questions in the Trailblazer community. (Image credit: Salesforce)

Step 5: Join a Trailblazer group

Groups are a way to learn collaboratively. Any Trailblazer can start a group, and they come in three forms: public, private, and unlisted. Membership to a public group is open to everyone, and they are often centered around common challenges and topics.

What is home page in Salesforce?

Home is the first place you’ll land when you log into Salesforce. It’s a modern, intelligent home page, featuring a number of tools to help you start your day fast. From Home, you can monitor your performance to goal and get insights on key accounts. You can also access the Assistant, a list of things to do and places to be. Your Salesforce admin can create custom Home pages that appear for different profiles, so you may see different features on your Home page.

What is Salesforce account?

An account is a company you’re doing business with, and a contact is someone who works at that account. Just like opportunities, anytime you drill into an account or contact, you need to find what you need quickly.

What is a report in a list view?

Similar to list views, reports are a list of records that meet the criteria you define. But unlike list views, with reports you can apply more complex filtering logic, summarize and group your data, perform calculations, and create more sophisticated visualizations of your data using dashboards.

What is the sales process?

The sales process is a series of steps that move a sales rep from product and market research through the sales close — and beyond. The number of steps in the sales process may change depending on a rep’s industry, product, and prospect, but include four key stages: research, prospecting, sales call and close, and relationship-building.

What are the main sales process steps?

Whether you’re an experienced sales rep or new to the profession, the following steps will guide you through a successful sale. Tweak or add steps as needed to accommodate your business, product, or prospect.

What are common sales process mistakes?

Below are some of the most common mistakes that derail the sales process — and advice on how to avoid them.

What is authorization code?

The authorization code is a token that represents the access granted by the end user. The authorization code is used to obtain an access token and a refresh token. It expires after 15 minutes. For first-time authorization, we require sending credentials to salesforce to initiate the OAuth authorization flow.

What are external apps that are integrated with Salesforce?

The external apps that are integrated with Salesforce can run on the customer success platform, other platforms, devices, or SaaS subscriptions. Integrate service providers with salesforce org for assessing hosted applications with salesforce being the identity provider. Manage levels of access to third-party apps.

What is SSO in social media?

SSO lets users access other applications without logging in separately to each one—and without having to create (and remember) different user credentials for each app. Similar to the Google and Facebook social sign-ons we use every other day.

What is integration in 2021?

23 April 2021 by Admin. Integration, in simple terms, is communication between two systems. Integration can be for the transfer of data or logic as well as for other functions. Most of the integration on enterprise-level applications cater to different layers of integration such as Data, Business Logic, and User Interface.

Importing Data into Salesforce (Project Roadmap)

A typical Salesforce implementation consists of 10 steps, 3 of which require data loading and can account for up to 25% of the time of the total implementation process and additional expenses.

Common Data Loading Challenges

Unfortunately, clean data, migrate data and integrate (the steps highlighted above), are often an afterthought. Not properly planning for these steps, which all require data loading, can lead to unexpected costs and extended implementation timelines.

How to Choose the Right Data Import for Your Salesforce Project

To help, we have come up with a checklist of questions you should ask when planning out a Salesforce implementation. By considering each of these factors early in the implementation process you can ensure that the right tools have been selected, the appropriate resources are in place and the required budget has been allocated.

How to Import Data into Salesforce – 5 Options

There are many data loading solutions available to you. I focus on 5 options to get you started, including pros and cons:

Summary

We hope that using these questions will help you to accelerate your next Salesforce implementation and avoid unforeseen costs and delays. To help you identify which data loading solution is right for your project we recommend downloading our infographic, How to choose the right data loader to accelerate your Salesforce Implementation.

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