Slaesforce FAQ

how to implement gdpr in salesforce

by Jade Ankunding Published 2 years ago Updated 2 years ago
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What is Salesforce doing to help customers comply with GDPR?

Salesforce remains committed to helping our customers comply with the GDPR through our robust privacy and security protections.

How to ensure your organization is ready for GDPR compliance?

The first thing any organization can do is make sure its leadership is aware of the importance of compliance with the GDPR. Achieving compliance requires organizations to commit substantial staff resources and financial investments. It’s difficult to do that if the leadership doesn’t appreciate the risks and the challenges.

What is the GDPR and why is it important?

The GDPR is a comprehensive data protection law in the EU that updates existing laws to strengthen the protection of personal data in light of rapid technological developments, increased globalization, and more complex international flows of personal data.

Does the individual object satisfy the GDPR requirements?

In summary: The Individual object alone will not satisfy the GDPR requirements. You can satisfy GDPR without implementing the Individual object. The benefit of the Individual object is that it links together any person who is recorded in Salesforce in their different roles.

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How do you implement GDPR requirements in Salesforce?

Preparing for Compliance with the GDPRGet Buy-in and Build Your Team.Assess Your Organization.Establish Controls and Processes.Privacy notices: Privacy notices must be provided wherever personal data is collected, including through the use of website cookies and tags.More items...

How is Salesforce GDPR compliant?

GDPR requires businesses to enable customers to export their entire data. The Salesforce Platform provides data portability in the form of a Portability API, which detects and displays all objects connected to the customer, including objects representing Personally Identifiable Information (PII) data.

How do I activate my GDPR?

You can activate the GDPR Compliance option by following these steps: 1. In your site editor, navigate to Settings > Advanced > Legal. Note: For you to use the GDPR Compliance feature, you must first activate the "Terms & Conditions" and "Privacy Policy", and add the appropriate text.

How is Salesforce data protected?

Salesforce.com utilizes some of the most advanced technology for Internet security available today. When you access our site using a supported web browser, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption.

Is Salesforce Marketing Cloud GDPR compliant?

Marketing Cloud provides our customers with a secure solution in accordance with our Trust and Compliance documentation. “We are committed to our customers' success, including compliance with the GDPR.”

Where is Salesforce data stored?

1) Objects in Salesforce Database In any relational Database, the data is stored in the form of tables. Each table consists of a number of columns with a certain type of data. These tables can also be related to each other using unique identifiers. An Object is a table with a set of fields and data records within it.

How do I create a GDPR compliant form?

5 Steps to Create GDPR Compliant FormsStep #1: Know your form goals.Step #2: Increase incentive and trust.Step #3: Get consent.Step #4: Keep on top of security.Step #5: Track performance every step of the way.

How do you collect GDPR consent?

What methods can we use to obtain consent?signing a consent statement on a paper form;ticking an opt-in box on paper or electronically;clicking an opt-in button or link online;selecting from equally prominent yes/no options;choosing technical settings or preference dashboard settings;More items...

What is GDPR checklist?

It should include guidance about email security, passwords, two-factor authentication, device encryption, and VPNs. Employees who have access to personal data and non-technical employees should receive extra training in the requirements of the GDPR.

How is data encrypted in Salesforce?

Salesforce encryption uses an HSM-based key derivation system. Your organization will have its own data encryption key, which will never be shared or saved across other organizations. Your unique key material will encrypt and decrypt documents as needed.

How is data stored in Salesforce?

The Salesforce Database In a relational database, data is stored in tables. Each table is made up of any number of columns that represent a particular type of data (like a date or a number). Each row is a group of related data values. Essentially, a database is like a spreadsheet.

Does Salesforce encrypt data by default?

By default, we combine these secrets to create your unique data encryption key. You can also supply your own final data encryption key. We use your data encryption key to encrypt data that your users put into Salesforce, and to decrypt data when your authorized users need it.

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