Slaesforce FAQ

how to implement ideas salesforce

by Caitlyn Witting PhD Published 2 years ago Updated 2 years ago
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9 Easy Steps for How to Implement Salesforce

  • Step 1. Shape Your Goals and Estimate the Risks. At this point, it is time to analyze business needs and progress...
  • Step 2: Define Your Team Members. Depending on the scope and time you have before the release, you may need different...
  • Step 3. Choose a Methodology. Despite Agile evolving and spreading throughout the business...

Full Answer

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

More items...

Is it easy to implement Salesforce?

Yes, it is easy to implement Salesforce. I would suggest you consulting Salesforce Knowledge article - 5 steps to a Successful Implementation. No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team.

How to find companies that use Salesforce?

Salesforce CRM Customers List. At eSalesData, you can find all the information that you’ll need to extend your marketing operations to Salesforce CRM user groups all over the world. eSalesData comprises of complete user information of major technology markets across the regions of The USA, North America, South America, UK, Europe, ASIA, New Zealand and Australia.

How easy is it to customize Salesforce?

  • Standard components
  • Custom-managed components
  • Custom components

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How do I enable ideas in Salesforce?

To manage organization-wide settings for Ideas:From Setup, enter Ideas Settings in the Quick Find box, then select Ideas Settings.Click Edit.Use the Enable Ideas checkbox to enable or disable Ideas for your organization.More items...

What are ideas in Salesforce?

The Ideas feature serves communities of users who post, vote for, and comment on ideas. An Ideas community provides an online, transparent way for you to attract, manage, and showcase innovation. Tip Salesforce offers its own Ideas community for Salesforce users to submit product feedback and suggest new features.

What is idea themes in Salesforce?

Idea Themes lets you invite community members to post ideas about specific topics so that members can solve problems or propose innovations for your company.

Who can submit an idea to Salesforce Com idea Exchange?

There are two sides to the Idea Lifecycle: Ongoing: anyone can submit ideas they think of to the IdeaExchange. Anyone can upvote these. Prioritization Cycle: the product managers create a prioritization list from the most-upvoted ideas.

What is Salesforce idea Exchange?

What is the IdeaExchange? The IdeaExchange is an always-on feedback platform where you help make Salesforce better for everyone. Your ideas on the IdeaExchange are an integral part of our release planning process. Post your own idea or vote for ideas from your fellow community members.

What is the purpose of the ideas community?

Ideas enable a group of users to post, vote for, and comment on ideas. Enabling Ideas in a community provides an online, transparent way for you to attract, manage, and showcase innovation.

What is exchange of ideas?

Noun. The expression and exchange of individual ideas through talking with other people. discourse. discussion. interchange.

What is Sfdc full form?

SFDC:- SFDC stands for Salesforce.com. It is a distributed computing and social venture software-as-a-service (SaaS) supplier situated in San Francisco. It was established in March 1999, to a limited extent by previous Oracle executive Marc Benioff. is the most popular cloud-based CRM today.

What is experience cloud Salesforce?

Experience Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other — and the data and records they need to get work done.

What is Salesforce implementation checklist?

Like any other complex process, the Salesforce implementation checklist includes connected risks. Being aware of these risks helps avoid or prevent unpleasant issues in the future.#N#Since there are different kinds of risk factors, they should be approached differently.

Why is Salesforce consulting important?

For those business owners who are new to Salesforce, it is especially important to find a reliable Salesforce consulting partner. This allows for avoiding unnecessary risks during the implementation process and conducting the implementation process itself in the most efficient way.

What is Scrum in Salesforce?

Once you hear about the development methodologies, even if you know nothing about them, you will recall the word ‘Scrum.’ This is not a coincidence. This is the most popular way to manage projects and is instead of making high-level estimations that may not prove to be true in the end. In Scrum, the work is done in small iterations, rolling out features and their addons gradually. That’s the case with Salesforce. They release the new functionality with the core features and then update them by offering more and more functionality. One of the recent examples is the modification of the Customer 360 application, where they added the data integration and unified user profiles after the primary release. They proceed developing their products in the same way, as it helps to see the demand and value for the requested improvements.

Why is waterfall considered outdated?

It is considered to be outdated, as it provides less flexibility and maneuvers for development, as the progress is often delayed by unexpected issues and a lot of interdependencies that are possible to tackle in simultaneous work in different directions remain unnoticed. Teams face issues only when they start dealing with a certain stage. While it is still popular in big companies and widely spread, the Waterfall takes a backseat if we talk about the methodologies that bring the most of the value to their users.

How to ensure team is ready to work in new environment?

To ensure the team is ready to work in the new environment, they have to undergo training. After the training, the staff will be able to manage daily business activities with Salesforce.

Do you need different resources to implement Salesforce?

Depending on the scope and time you have before the release , you may need different team resources to complete the Salesforce implementations. Still, the following members should be present on your team to ensure the success of your project:

Is the data transfer and app customization process over?

The data transfer and app customization processes are over, and many users believe this is the sign of the entire implementation process being completed. However, it is just around half of it: one of the main implementation stages, the testing, follows.

Why is user adoption important in Salesforce?

User adoption is vital for the success of any Salesforce project. The end-users will be trained on how to navigate and use the Salesforce platform. The new system and processes associated with it might terrorize the team, but this training will ease them and ensure they use the tool smoothly. Overall, productivity is not affected this way. Also Salesforce can be rolled out in phases just to ensure that employees don’t resist change.

Can a business implement CRM from scratch?

Every business doesn't start implementing CRM from scratch, they might be using some system or at least an Excel sheet to manage customer and account information. Data from the legacy systems would be migrated with minimal downtime to the Salesforce platform. Along the way, the in-house admin can also be trained with migration tools like Dataloader .

How does Salesforce Ideas work?

Year-round, Salesforce users can go on the IdeasExchange platform to post an idea they have, upvote the ideas of others, and leave comments to provide details about how others’ good ideas would also benefit them.

Why is Ideas Important?

Like Salesforce itself, Salesforce users can implement the Ideas platform in their own ways to empower their customers, partners, and employees to share ideas and have a voice in the development of new innovations that improve overall user experience.

The Catch: No Lightning Capability

Salesforce Lightning enhances the overall user experience with centralized information, streamlined features, and tools for better communication, increased productivity, and better reporting (among other improvements).

The Solution: LEX Ideas

The good news is that you can switch to Lightning while enjoying the benefits of Salesforce Ideas. LEX Ideas by Rainmaker allows Salesforce customers to continue managing ideas from their stakeholder groups without having to switch back and forth from Classic to Lightning.

Overview

Integrating Aha! Ideas and Salesforce involves several steps in both tools, so it can be helpful to walk through the integration procedure at a high level.

Install the Aha! Ideas package in Salesforce

Log into your Salesforce instance, then click on this link to install the latest version of the integration. This link is always to the latest version.

Create an ideas portal in Aha! Ideas

To link ideas between Aha! Ideas and Salesforce, you will need a new Aha! Ideas private idea portal with single sign-on configured. You can have multiple idea portals that display the same ideas by selecting the same workspaces when configuring each portal. (Don't worry, you can manage all the ideas in one place).

Adjust your portal settings

Once you have created your ideas portal, the portal settings will open in a new browser tab.

Add the Salesforce integration in Aha! Ideas

Now you need to link your Aha! Ideas account to Salesforce. This lets your Salesforce users create an Aha! Ideas idea (or link to an existing idea) without leaving Salesforce.

Add ideas to your Salesforce user interface

Aha! Ideas and Salesforce are now completely integrated. The last step is to make these new capabilities visible in the Salesforce user interface. You can do this for Salesforce opportunities, cases, or accounts.

Upgrade from Classic to Lightning

If you integrated Aha! Ideas and Salesforce when you were on Salesforce Classic, and have since upgraded to Salesforce Lightning, you may need to take an extra step to ensure that you use the latest, Lightning-ready integration package.

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