Slaesforce FAQ

is salesforce wcag compliant

by Janet Cartwright II Published 2 years ago Updated 2 years ago
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Are forms built using the Salesforce App WCAG compliant? Yes, the Salesforce App has features available to make your forms fully accessible to people with disabilities. There are some best practices you should keep in mind when designing your form to ensure it is accessible.

We strive for conformance with WCAG 2.1 level AA, which aligns to these standards.

Full Answer

What are the levels of WCAG compliance?

There are three levels of WCAG compliance; A, AA, and AAA. Though this distinction is important, it can be confusing. In this blog post, we’ll answer some common questions about WCAG compliance levels, including what WCAG A, AA and AAA are, what they mean for your site, and which compliance level you need. What are the Levels of WCAG compliance?

Which WCAG version is the most popular?

When it comes to accessibility compliance, the Web Content Accessibility Guidelines (WCAG) version 2.0 AA is the most-used standard worldwide. There are three levels of WCAG compliance; A, AA, and AAA.

What is WCAG and why is it important?

The WCAG aims to guarantee inclusivity and accessibility to all Web users while simultaneously increasing usability for all web operators. The WCAG is separated into three conformance levels: A, AA, and AAA, which allow developers to determine the site’s level of accessibility, and compliance.

What is W3C WCAG?

Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with a goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.

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Is Salesforce WCAG 2.0 compliant?

To help meet our goal of universal design, Lightning Experience follows the internationally recognized best practices in Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA to the extent possible.

Do I have to comply with WCAG?

As of January 1, 2021, the AODA requires public, private, and non-profit organizations to ensure their websites and web content comply with WCAG 2.0 Level AA. Organizations that do not comply risk fines of up to $100,000 for each day of violation.

Is WCAG 2.1 a legal requirement?

WCAG 2.1 is not required by government agencies or under Section 508. At this time WCAG 2.1 is not required by the revised US Federal Section 508 standards. The US Access Board would need to start an official process to update the revised standards to reference the updated WCAG.

Who needs to comply with WCAG?

WCAG related regulation in the United States Section 508 requires that every online platform run by federal bodies or any organization that receives federal funding must be accessible for all users. Under updated rules, these sites have to comply with the WCAG 2.0 Level AA.

Do all websites need to be WCAG compliant?

For federal agencies and their contractors, yes, they are required to conform with WCAG 2.0. For private businesses, the answer is more complicated: they're not required by law to comply with any specific standard like WCAG, but their websites do have to be accessible.

How do I make my website WCAG compliant?

5 Steps to Make Your Website Accessible and Avoid a WCAG LawsuitProvide text alternatives for non-text content.Provide an alternative to video-only and audio-only content.Provide captions for all videos which include audio.Use more than one sense for all instructions.Not use presentation that relies solely on color.More items...

What is the difference between ADA and WCAG?

For instance, WCAG (Web Content Accessibility Guidelines) is a compilation of accessibility guidelines for websites, and Section 508 is a federal law, whereas ADA is a civil rights law in the same ambit.

Does WCAG cover ADA compliance?

WCAG does not operate as a law or regulatory body, so businesses do not need to develop a compliance plan for WCAG. Instead, they can use WCAG as a guide or checklist when working towards 508 or ADA compliance.

Does ADA follow WCAG?

While web accessibility is not explicitly mandated in the ADA, courts have interpreted that it applies to websites and other digital experiences. The best practice for ADA website compliance is to make your website conform with WCAG 2.1 AA standards for accessibility.

Who is subject to WCAG?

The EU Web accessibility directive states that all public sector and government websites make their sites accessible and mobile apps follow the WCAG 2.1 level AA standard. The directive exempts NGOs, schools, and public service broadcasters unless they offer services directly to people with disabilities.

What are WCAG 2.0 guidelines?

WCAG 2.0 refers to Web Content Accessibility Guidelines, which are published by the World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI). The Web Content Accessibility Guidelines (WCAG) 2.0 provide recommendations for making Web content more accessible.

What are the WCAG 2.1 guidelines?

Web Content Accessibility Guidelines (WCAG) 2.1 defines how to make Web content more accessible to people with disabilities. Accessibility involves a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Product Accessibility Status

At Salesforce, our core values are trust, customer success, innovation, and equality. We believe that by making technology more accessible, we’re helping create a future with greater opportunity and equality for all. Disability inclusion is fundamental to this belief, and we recognize that inclusion fuels innovation.

Archive: Salesforce Classic ACRs

IMPORTANT: Accessibility features in Salesforce Classic are no longer maintained or enhanced. We recommend that you instead use Lightning Experience, which offers the latest accessibility features.

What is Salesforce export compliance matrix?

It is a list of our products and features with respective Export Control Classification Numbers (ECCNs) and eligible license exception information, per the United States Department of Commerce, Bureau of Industry and Security, Export Administration Regulations.

What countries are Salesforce not allowed to use?

laws: Crimea, Republic of Cuba, Islamic Republic of Iran, Democratic People’s Republic of Korea, and the Syrian Arab Republic. Salesforce's Encryption Registration Number (ERN) is R100423.

Can Salesforce be exported?

Salesforce products and services may not be exported, re-exported, or transferred if for use directly or indirectly in any prohibited activity described in Part 744 of the U.S. Export Administration Regulations, including certain nuclear, chemical or biological weapons, rocket systems or unmanned air vehicle end-uses.

Does Salesforce have a warranty?

Salesforce makes no representation or warranty as to the accuracy or reliability of the classifications listed in this export compliance matrix. Any use of such classifications by the user, is without recourse to Salesforce and is at the users’ own risk.

What is WCAG 2.0?

Web Content Accessibility Guidelines (WCAG) 2.0/2.1. WCAG is a set of guidelines, composed and reviewed by a global community of digital experts, that make digital content accessible for users with disabilities. The WCAG guidelines have four principles.

Which country passed the WCAG 2.0?

In 2000, Japan enacted into law the Basic Act on the Formation of an Advanced Information and Telecommunications Network Society, which is equivalent to WCAG 2.0. Brazil passed its Inclusion of People with Disabilities Act in 2015, which went fully into effect in 2018.

What is web accessibility?

Web accessibility means that people with diverse capabilities can perceive, operate, navigate, understand, and interact with the web, as well as design, develop, ...

Does Salesforce have accessibility?

Salesforce is committed to providing accessible products . In this unit, you learned about the history of the disability rights movement and how it continues to protect and empower people with disabilities. Disabilities come in a variety of categories and conditions, and getting to know people with diverse capabilities helps us understand their accessibility needs. Digital accessibility benefits everyone, regardless of capability, and there are laws and standards that ensure universal access to the web. In the next unit, you learn how you can be a champion of accessibility.

When will WCAG 2.0 be implemented?

The E.U. also adopted WCAG 2.0 as the standard for the new European Accessibility Act (EAA), which will become law in 2025.

Why is WCAG important?

They are the most important guidelines for web accessibility policy and set the standard for web accessibility legislation in most countries around the world. To really understand why the WCAG matters so much, you need to know who is behind them. The WCAG was created by the World Wide Web Consortium, known as the W3C.

How many levels of compliance does W3C have?

Every W3C standard is reviewed several times, tested, and analyzed before it’s approved by members. Usually, W3C standards have 3 levels of compliance, from A to AAA. Web accessibility was one of the earliest issues that W3C addressed.

What are the 4 principles of WCAG 2.0?

The full WCAG 2.0 is incredibly long and complex, with many different points and requirements, but they’re all based on 4 essential principles: perceivable, operable, understandable, and robust. Some believe that there's a WCAG 2.1 checklist but in reality, it is more complex than that.

Is WCAG a set of laws?

The WCAG isn’t a set of laws that can be enforced, but many governments have adopted it as the standard for their accessibility laws. Here’s a short overview of international accessibility laws that rely on the WCAG. Effectively, WCAG compliance is the best means for achieving compliance with most worldwide legislations.

What are the Levels of WCAG compliance?

There are three compliance levels within WCAG 2.0 (and, most recently, WCAG 2.1 ): A, AA, and AAA. Each level includes guidelines that must be met to consider the website accessible for all users. The distinction between conformance levels gives developers an organized structure for minimal, acceptable, and optimal accessibility.

What do the different WCAG conformance levels A, AA, and AAA mean?

As previously mentioned, WCAG 2.0 A, AA, and AAA all have criteria that must be met. These criteria cover everything from site navigation to text to videos to inputs and more. However, WCAG does not outline specific actions that every website must take, rather it states what accessible websites should do.

What is WCAG in Microsoft?

Microsoft's consideration of the WCAG standard in the development of products and services points to its commitment to making technology and data accessible for all customers. Microsoft publishes WCAG reports that reflect the complete product or service. It generally does not create reports for individual features or components.

What is WCAG 2.0?

WCAG version 2.0 was published in 2008 by the World Wide Web Consortium (W3C), an international organization dedicated to creating web standards, and updated to WCAG 2.1 in Ju ne 2018.

What is Microsoft 365?

Microsoft Office 365 is a multi-tenant hyperscale cloud platform and an integrated experience of apps and services available to customers in several regions worldwide. Most Office 365 services enable customers to specify the region where their customer data is located. Microsoft may replicate customer data to other regions within the same geographic area (for example, the United States) for data resiliency, but Microsoft will not replicate customer data outside the chosen geographic area.

What is Office 365?

Office 365: the commercial public Office 365 cloud service available globally. Office 365 Government Community Cloud (GCC): the Office 365 GCC cloud service is available for United States Federal, State, Local, and Tribal governments, as well as contractors holding or processing data on behalf of the US Government.

Does Microsoft publish WCAG reports?

It generally does not create reports for individual features or components. Sometimes, Microsoft might release a new component for an existing product, or a new version of an existing component, which users can choose to install separately, and Microsoft might also publish a WCAG report for that component.

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