Slaesforce FAQ

how to implement salesforce outlook in box

by Chase Walter Published 2 years ago Updated 2 years ago
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Steps to Integrate Outlook and Salesforce

  1. Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button.
  2. Now Again search Outlook in quick find box and Click on Outlook Configuration. Then Click on New Outlook Configuration button.
  3. Now Switch to Salesforce Classic. Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook.
  4. After complete installation Salesforce for Outlook in your computer Open Microsoft Outlook in your computer.

  1. From Setup, in the Quick Find box, enter Integration , and then select either Outlook Integration and Sync or Gmail Integration and Sync.
  2. Expand Let users access Salesforce records.
  3. If you use Outlook, make sure that Email to Salesforce and Use Enhanced Email are enabled.

What can you do with Salesforce and Microsoft Outlook integration?

Boost your team's productivity and keep communications in sync with the Outlook integration and the Outlook integration with Inbox. Bring together the two platforms you use everyday: Salesforce and Microsoft Outlook. View and work with Salesforce data directly in Outlook, create Salesforce records, and log emails and events back to Salesforce.

How do I set up Salesforce in outlook?

Click add-ins in Outlook, and download Salesforce from the store. If you don’t have access to the store, see your Salesforce administrator about how to proceed. Open the File menu in Outlook, and then pick Manage Add-ins. Set the Salesforce app to Turned On. To open the app, click on the Salesforce icon to read or write an email.

How to open an email in Salesforce inbox?

When you pick an email from the content of Inbox Salesforce that appears in the side panel that displays the contacts and leads. To open it directly in Salesforce, click the link on a record. Email attachments will be included automatically while you are adding an email to Salesforce.

How to enable Salesforce Lightning sync with Outlook?

Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Click on Edit button. Click on Active and Advanced Email Security Settings Checkbox true and Click on Save button. Click on Skip this Step.

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How do I integrate Salesforce with Outlook?

Steps to Integrate Outlook and SalesforceOpen your Salesforce Org.Click on Setup.Search Outlook in quick find box and Select Outlook Integration and Sync. ... Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.Click on Edit button.More items...•

How do I install the Salesforce Outlook plugin?

From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.

Where is Salesforce Outlook plugin?

Required Editions If you don't see the Salesforce icon in the Outlook desktop ribbon or as an option in Outlook on the web, install the Salesforce add-in from the store. If you can't access the store, contact your IT department to install the add-in for you.

How do I set up Salesforce Lightning for Outlook?

Step 1: Enable Outlook integration in Salesforce. ... Step 2: Configure your Outlook domains. ... Step 3: Add the Salesforce app to Outlook. ... Step 4: Log into Salesforce through the Outlook app. ... Step 5: Start using the Salesforce app in Outlook. ... Step 6: Turn on Enhanced Email. ... Step 7: Log an email conversation.More items...•

What Is Salesforce Used For?

Salesforce is a cloud-based productivity suite that includes CRM tools, mobile apps, and services.

What Does The Salesforce Inbox Do?

Salesforce’s Inbox feature is an email management and workflow automation tool that will help you take control over your inbox, deliver your messages, and eliminate the need for lengthy emails.

How Do I Integrate My Microsoft Outlook Inbox To Salesforce?

The Salesforce Inbox feature is a great way to increase email efficiency and engagement.

How to install Salesforce on Outlook?

Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.

How to sync Salesforce email with Outlook?

STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.

What is Outlook email?

Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.

Does Salesforce work with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications,while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emailsand events to Salesforce records. Add Einstein Activity Capture to automate email and event logging and to sync contacts and calendarevents between Salesforce and Outlook. To learn more about other products available, see Salesforce Help.

Can Salesforce be integrated with Outlook?

The integration between Salesforce and Microsoft® Outlook® requires both server-side setup and ashort client-side setup procedure. Review the system requirements and ensure that your emailserver is set up to communicate with the integration. Turn on the integration and push the Salesforceadd-in to your Outlook users.

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