Slaesforce FAQ

how to install microsoft outlook add on for salesforce

by Ms. Alena Simonis Published 2 years ago Updated 1 year ago
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Installing Salesforce Lightning for Outlook

  1. Go to https://www.outlook.com in a web browser. If you're already signed in to your Microsoft account in your web browser, you can skip this step.
  2. Go to https://appsource.microsoft.com/en-us/. Now that you're signed in, you can install the add-in.
  3. Type salesforce into the search bar. ...
  4. Click Salesforce Lightning for Outlook. ...
  5. Click GET IT NOW. ...

Click Salesforce Lightning for Outlook from the Home tab on the ribbon and then click Manage Add-ins. In the Manage Add-ins page, click the + sign and then select the Salesforce for Outlook add-in from the Office Store. Click the Add button to begin installation.Jun 28, 2016

Full Answer

How to integrate Salesforce with Outlook?

Steps to Set up Salesforce Outlook Integration

  1. Selecting Outlook in Salesforce. Go to your Salesforce and log in. ...
  2. Configuring Outlook. Step A: Now, in the Fast Find Box, type Outlook again and select Outlook Configuration. ...
  3. Configuring Salesforce. Switch to Salesforce Classic now. ...
  4. Salesforce Outlook Integration. ...

How to connect Salesforce with Outlook?

Importance of integrating Salesforce with Outlook

  • It will help to save time of Sales reps in entering data and switching between the two applications
  • Help to eliminate efforts on redundant data entry into two applications
  • Help Sales teams in tracking email conversations relevant to Salesforce records
  • Help to design meaningful email templates for prospects and customers

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How to Connect Outlook calendar with Salesforce?

how do I sync outlook calendar with salesforce? Login to Salesforce Click your name at the top right corner Click Setup In the search box on the left search for outlook You should then see "Salesforce for Outlook" Click that Click download

Can you use a template with Salesforce for Outlook?

Users can select a template and then include Salesforce data specific to a Contact, Lead, or other record to merge into the template’s fields in both the subject line and body of the email. In this section, you will learn how to work with Salesforce email templates in Outlook.

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How do I install Outlook add in for Salesforce?

Installing the Salesforce Outlook Add-in (Mac)Find Salesforce in the add-in in the list and check the box in the Turn On column.Wait about 15 to 20 seconds and then open Microsoft Outlook.The Salesforce add-in should appear on your Outlook ribbon.

Does Salesforce have a Outlook Plugin?

To use the integration, each Outlook user needs the Salesforce add-in for Microsoft Outlook. How you get the add-in is up to your Salesforce admin and your IT department. After the add-in is installed, launch it in Outlook, connect your email account, and then manage the add-in like you do other Microsoft add-ins.

How do I connect Outlook to Salesforce?

0:113:27Easily Connect Salesforce to Outlook - YouTubeYouTubeStart of suggested clipEnd of suggested clipBring email and Salesforce together to view and work with Salesforce data without having to switchMoreBring email and Salesforce together to view and work with Salesforce data without having to switch back and forth between Outlook. And Salesforce. Access your Salesforce tasks marked tasks as in

How do I add Salesforce to Outlook 365?

Go to your Salesforce and log in. Select Setup from the drop-down menu. In the Fast Find Box, type Outlook and then select Outlook Integration and Sync. Then click on the Outlook Integration and Lightning Sync buttons to enable it.

How do I install Salesforce for Outlook lightning?

In your Outlook client locate the Get Add-ins icon on the top right of your home bar and search for “Salesforce” and enable the Add-in. Once you have that enabled close out of this window. Then select the Salesforce Cloud Icon that should appear in the top right.

Is Salesforce Outlook integration free?

The Outlook email Salesforce integration is free. This option helps track customer actions and operating on Salesforce deals exactly in Outlook.

Why is Salesforce for Outlook not working?

Make sure the Salesforce for Outlook SFO icon is present in the system tray. If SFO icon is not present, try to run it by double clicking on the icon from the Desktop and wait a few seconds to see if it shows up in the System Tray. If nothing happens, try to restart your computer and see if the icon shows up.

Does Salesforce for Outlook work with Office 365?

Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA). You can read the full announcement from Salesforce as well as more about the app here. You can get the Salesforce App for Outlook from the Office Store for free: store.office.com.

How does Office 365 integrate with Salesforce?

Office 365 and Salesforce IntegrationSend an email using Office 365 for every new contact on Salesforce. ... Sync new Salesforce leads as contacts on Office 365. ... Sync new Office 365 contacts as leads on Salesforce. ... Sync Salesforce events with Office 365 Calendar.More items...

How do I get the Salesforce Outlook side panel?

Enable the Salesforce Side PanelFrom Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.If you're modifying an existing Outlook configuration, click Edit next to the one that you want to modify. ... Select Side Panel .Save your changes.

Outlook Integration

When you work in Outlook, using Outlook on the web, Outlook 2016, Outlook for Mac 2016, or Outlook 2013, you can manage your sales more efficiently.

Outlook Integration with Inbox and Einstein activity capture

Integrate email and calendar with Salesforce with a suite of productivity features. Einstein Activity Capture lets you automatically log emails and events.

Lightning Sync for Microsoft Exchange

Salesforce admins can set up Lightning Sync so reps can sync contacts and events between Microsoft® Exchange and Salesforce.

Salesforce for Outlook

A Microsoft® Outlook® integration application that you install, syncs contacts, events, and tasks between Outlook and Salesforce.

Email to Salesforce

Let your users add email to Salesforce records. Email to Salesforce lets users assign emails to leads, contacts, opportunities, and other specific records in Salesforce. That way, it’s easy to track sales-related communications.

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