Slaesforce FAQ

how to install salesforce for outlook on a mac

by Rashad Boyer Published 2 years ago Updated 2 years ago
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How to Install Salesforce for Outlook on PC

How to Install Salesforce for Outlook on PC or Mac - Installing Salesforce for Outlook (Windows Desktop)

  1. Close Microsoft Outlook.
  2. Type salesforce for outlook into the Quick Find box.
  3. Click Salesforce for Outlook.
  4. Click Download.
  5. Click Save File.
  6. ... (more items)

Installing the Salesforce Outlook Add-in (Mac)
  1. Find Salesforce in the add-in in the list and check the box in the Turn On column.
  2. Wait about 15 to 20 seconds and then open Microsoft Outlook.
  3. The Salesforce add-in should appear on your Outlook ribbon.
Nov 8, 2019

How do I install Salesforce for Outlook?

Close Microsoft Outlook. The app should be closed while you install the Salesforce plugin. Type salesforce for outlook into the Quick Find box. It's in your Salesforce personal settings. A list of matching results will appear. Click Salesforce for Outlook. Click Download. It's the blue button under “Download Salesforce for Outlook.”

Does Salesforce for Outlook work on a Mac?

The reason Salesforce for Outlook does not work on a Mac is because the Microsoft Outlook for Mac currently has no ad-on framework built into it. This means that it does not allow the installation of Salesforce for Outlook. So this lack of capability is not due to Salesforce but rather to Microsoft.

Is there an add-on framework for Microsoft Outlook for Mac?

So far Microsoft has indicated it does not have plans to make an add-on framework available for the Microsoft Outlook for Mac but hopefully the recent Salesforce and Microsoft partnership will bring Salesforce for Outlook to Mac users.

What is Salesforce for Outlook?

This lets users view Salesforce contacts, leads, accounts and opportunities in the context of an email from a customer. Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA).

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How do I install Salesforce App in Outlook?

From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.

How do I get Salesforce in Outlook?

Take the following steps to enable the Salesforce for Outlook Add-In in Microsoft Outlook 2010/2013/2016:Click File | Options | Add-Ins.Click the Manage drop-down menu and select Disabled Items and click on Go...If the Salesforce add in is listed, select it and click Enable.More items...

How do I add a plugin to Outlook for Mac?

Get add-ins for Outlook for MacSelect See more items (…) in the toolbar and select Get Add-ins.You can search for add-ins by typing a keyword in the Search box and pressing the Return or Enter key.When you find the add-in you want, select the Add button.More items...

How do I add Salesforce online to Outlook?

From Setup, in the Quick Find box, enter Outlook , and then select Outlook Integration and Sync.Enable Let users access Salesforce records from Outlook.If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.

How do I install Salesforce for Outlook lightning?

In your Outlook client locate the Get Add-ins icon on the top right of your home bar and search for “Salesforce” and enable the Add-in. Once you have that enabled close out of this window. Then select the Salesforce Cloud Icon that should appear in the top right.

Is Salesforce for Outlook still supported?

Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.

Does Salesforce for Outlook work on Mac?

Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA).

Why can't I get add-ins on Outlook for Mac?

You'll need to have an active Microsoft Outlook or Live account to use the Outlook add-in. If you do not see the 'Manage Add-Ins' or 'Manage Apps' option (for Outlook 2013, Outlook 2016, and Outlook.com) or the 'Store' (Outlook For Mac), check with your admin to grant you access.

How do I manage Outlook for Mac plugins?

You can see the Office Store icon in the Home tab of the Ribbon. Just click the Store icon to open the Office Store. Next, search for add-ins and toggle the switch to the On position. You will then see the add-in command appear in the Ribbon and you can disable it.

Can Outlook calendar sync with Salesforce?

Salesforce for Outlook syncs Salesforce recurring events (repeating events created in Salesforce Classic) with Microsoft Outlook calendars. Keep Microsoft® Outlook® and Salesforce tasks in sync.

What is Outlook integration Salesforce?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.

Why Doesn’t Salesforce for Outlook Work on a Mac?

The reason Salesforce for Outlook does not work on a Mac is because the Microsoft Outlook for Mac currently has no ad-on framework built into it. This means that it does not allow the installation of Salesforce for Outlook. So this lack of capability is not due to Salesforce but rather to Microsoft. So far Microsoft has indicated it does not have plans to make an add-on framework available for the Microsoft Outlook for Mac but hopefully the recent Salesforce and Microsoft partnership will bring Salesforce for Outlook to Mac users.

Does Cirrus Insight work on Outlook?

Cirrus Insight for Outlook supports Outlook 2010 and 2013 on the PC.

Is Salesforce for Outlook?

The Salesforce website explains it best. “Salesforce for Outlook is a Microsoft® Outlook® integration application that you install, syncs contacts, events, and tasks between Outlook and Salesforce. In addition to syncing these items, you can add Outlook emails, attachments, events, and tasks to multiple Salesforce contacts, and view Salesforce records related to the contacts and leads in your emails and events—all directly in Outlook.”

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