Slaesforce FAQ

how to integrate eventbrite with salesforce via api

by Nicholas Leffler Published 2 years ago Updated 2 years ago
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Essentially, to integrate Eventbrite and Salesforce, your organization will need to take one of the following routes: Utilizing a third-party connector app. Creating a custom integration using the Eventbrite API.

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How does eventbrite integrate with Salesforce?

The Eventbrite for Salesforce app syncs Event, Order and Attendee data between Salesforce and Eventbrite. Automatically create Leads, Contacts and Accounts from attendees. See orders status, event details, questions and answers, detailed reporting and more, all within Salesforce.

Does eventbrite have an open API?

Getting Started with the Eventbrite API Create a free Eventbrite account. Go to the Developer Portal and click "Get a Free API Key" to retrieve your API key. Authenticate your API access. New to authentication?

How do I use Eventbrite API?

Get event information using the Eventbrite APIGet an OAuth token.Determine the resource and endpoint you need.Construct the request.Get the jQuery AJAX code for the request.Customize the response on the page.

How does REST API connect to Salesforce?

Method 1: Connecting REST API to Salesforce using OAuth. Step 1: Sign up for Salesforce Developer Edition. Step 2: Set Up Authorization. Step 3: Connect REST API to Salesforce using OAuth.Method 2: Connecting REST API to Salesforce using Hevo Activate.

How do I integrate with Eventbrite?

Here's how you do it:Using Embedded Checkout.Go to "Embedded Checkout".Choose how checkout appears.Copy the embed code and paste it into your website.If Eventbrite's embedded checkout doesn't work.“Website Integrations” is greyed out on the Event Dashboard.The checkout redirects to your Eventbrite event listing.More items...

What database does Eventbrite use?

To improve the reliability and reduce the complexity of its infrastructure, Eventbrite migrated from its self-managed MySQL database solution to Amazon Aurora—a MySQL- and PostgreSQL-compatible relational database built for the cloud that provides the performance and availability of commercial-grade databases at a ...

What is a Webhook in Eventbrite?

A webhook (also called a web callback or HTTP push) is a way for the Eventbrite API to provide integrated applications with information. Webhooks delivers information to your applications in real-time, meaning you get an immediate notification.

Does Zapier integrate with Eventbrite?

Zapier lets you connect Eventbrite with thousands of the most popular apps, so you can automate your work and have more time for what matters most—no code required.

How do I add apps to Eventbrite?

Use third-party apps to get more functionality with your Eventbrite account. Visit the app marketplace to search and browse for apps....Add apps to your account.Go to the app marketplace. ... Find and click an app. ... Click “Get app” and authorize the app.Access the app. ... Optional: Remove an app.

What is API integration in Salesforce?

API stands for Application Programming Interface. --> Salesforce provides programmatic access to your organization's information using simple, powerful, and secure application programming interfaces[API's].

How do I connect to API in Salesforce?

Connect to Salesforce and authenticate, then make a request to Connect REST API and look at the response.Prerequisites. Complete these prerequisites before you begin the quick start.Step One: Sign up for Salesforce Developer Edition. ... Step Two: Set Up Authorization. ... Step Three: Connect to Connect REST API Using OAuth.

How do I run an API in Salesforce?

To call Salesforce APIs, make the API calls from your component's Apex controller. Use a named credential to authenticate to Salesforce. By security policy, sessions created by Lightning components aren't enabled for API access. This prevents even your Apex code from making API calls to Salesforce.

Introduction to Eventbrite

Eventbrite is an online Ticketing and event planning website that helps you list your events, seminars, concerts, and workshops on its platform. It is a marketplace where people can view a collection of events and book tickets for what they like.

Introduction to Salesforce

Salesforce is a SaaS (Software as a Service) based CRM tool that allows companies to get a holistic view of their Marketing, E-Commerce, Sales, and all other data related to customers. The motive of Salesforce is to bring the company and their customer closer. One can easily manage and set up a Salesforce account without any technical knowledge.

Setting Up Eventbrite Salesforce Integration

Now that you have learned about Eventbrite and Salesforce. In this section, you will go through the steps to set up Eventbrite Salesforce Integration. But before that, let’s understand the purposes of this Integration.

Benefits of Eventbrite Salesforce Integration

Eventbrite Salesforce Integration offers many features that help companies and event organizers optimize their workflows and Marketing activities. It helps sync data from Eventbrite to Salesforce, where one can manage customer relations effectively. A few more benefits of Eventbrite Salesforce Integration are listed below:

Conclusion

In this article, you learned the steps to integrate Eventbrite Salesforce. You also read how the Eventbrite Salesforce Integration helps companies and event organizers sync data between the two platforms and optimize their workflow. Companies can better interact with customers by sending targeted E-Mails beyond the day of the event.

1. You have options for how you implement the Eventbrite Salesforce integration

Before we can dive into our thoughts on the Eventbrite Salesforce integration itself, let’s discuss how exactly you can get these two platforms to work together in order to plan your event.

2. Customization can complicate the Eventbrite Salesforce integration

No two Salesforce systems are alike, and most likely, your organization has already gone to some length to configure a CRM solution that uniquely fits your needs.

4. The Eventbrite Salesforce integration might be costly (and time-consuming)

Any new software is going to cost your team some time and energy—and money, of course! But let’s be honest: your organization spends a lot of time laying out a workable budget and hiring the right staff to keep your operations efficient and productive.

Create your own Integration

Connect Eventbrite and Salesforce the way you want. Start by selecting the trigger and action events listed here.

Run Workflows

Connect Eventbrite and Salesforce with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Why Automate.io?

iPaaS products that connect multiple apps have been costly and complicated to use. Automate.io brings the same power to small businesses at economical price so you can automate away your tedious & repetitive tasks once and for all.

Amazon EventBridge to Salesforce using API Destinations

In a previous post, I’ve tested out the new EventBridge API Destinations functionality. I successfully integrated MailChimp and MS Teams. In this post, I’ll detail out how to integrate with Salesforce using the API Destinations functionality.

Set up API Destinations for the Salesforce REST API

We’ll use the UPSERT functionality of the Salesforce REST API. Using a custom external reference Id on the Salesforce Contact object, we can identify the resource using the unique id of the source system (Magento in our case). The API call looks like this:

Appendix A: Create the Salesforce Connected App

Besides the AWS side of things, you’ll also need to configure Salesforce. For this you need to create a Connected App. You’ll find the full documentation here. When configuring for production use, take some time to research these configurations (which OAuth scopes to use, IP relaxation requirements, Permitted users, … ).

Appendix B: Salesforce Oauth2 Username-Password flow using Postman

Note that you’ll need to set the ‘Content-Type’ header to ‘application/x-www-form-urlencoded’ in the above example.

Appendix C: Testing the EventBridge DLQ configuration

In the described example, we configured a Dead Letter Queue on the Rule definition. If a message can’t be successfully delivered to the downstream service, EventBridge puts it into the SQS queue.

Easily sync your Eventbrite data into Salesforce

Eventbrite Fusion automates your event management efforts and helps you track the success of your Eventbrite events in Salesforce.

Report on your Eventbrite events in Salesforce

Understand what events your contacts are attending to invite them to future events they might be interested in.

One place where you can see your contacts activity

Eventbrite Fusion coupled with Predictive Marketing helps you communicate in real time with your event registrants and attendees.

Watch a 10min Eventbrite Fusion Demo

Pricing depends based on the number of Eventbrite registrants your organizations adds into Salesforce per year. We provide discounts for non-profits.

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