Slaesforce FAQ

how to integrate gmail calendar with salesforce

by Aisha Nader Published 3 years ago Updated 2 years ago
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To sync a Google Calendar event to Salesforce when you create the invite: Go to your Google calendar and create an event. Make sure you toggle ON the "Sync Calendar Event to Salesforce" so that the the event will sync.

Steps to Set Up Google Calendar Salesforce Integration
  1. Step 1: Log in to your Salesforce Account and Enable the Einstein Activity Capture.
  2. Step 2: Assign User Permissions.
  3. Step 3: Connect your Google Account with Salesforce Einstein Activity Capture.
Sep 24, 2021

Full Answer

How to integrate Salesforce and Gmail?

If your organization uses both Salesforce and Gmail, consider enabling the connection between the two systems. Doing so lets your organization sync data automatically, associate emails from your Gmail to your Salesforce records and more. Connecting this key information in Salesforce will boost your User’s productivity.

What is Salesforce calendar and how to use it?

Salesforce is a powerful tool to boost up the sales and manage contacts, leads, opportunities, contacts etc. With the Salesforce calendar, you can schedule meeting or appointments effectively.

How to setup Salesforce Lightning for Gmail?

Setting up ‘Lightning for Gmail’ Step 1: Login to your Salesforce Lightning account and it will take you to the home screen as shown below – Step 2: At the home page from upper right corner click on Setup icon as shown below – Step 3: As soon as you click on Setup option, there is one Quick find box in the upper left corner.

Can I use Salesforce add-on without leaving Gmail?

Most of the Salesforce tasks can be done from the add-on without leaving Gmail. I am using both in browser and also in my iPhone gmail client. Is this review helpful? Your review, profile name and photo will appear publicly in Google’s services.

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Can you connect Google Calendar to Salesforce?

If your administrator has set up Lightning Sync for Google, your events sync automatically from Google Calendar to Salesforce. Events sync when you create or update them.

How do I sync my Google Calendar in Salesforce lightning?

From Setup, enter Sync in the Quick Find box, then select Gmail Integration and Sync. Click Let users sync contacts, events, or both between Google and Salesforce to see more setup steps. From the Set Sync Settings and Check Status section, click New Config. Click New Lightning Sync Configuration.

How does Salesforce integrate with Gmail?

To activate Gmail to Salesforce:From Setup, enter Email to Salesforce in the Quick Find box, then select Email to Salesforce. ... From Setup, enter Google Apps Settings in the Quick Find box, then select Google Apps Settings. ... Set a Google Apps Administrative Contact and Google Apps Domain, then save your changes.

What can reps do in Gmail Google Calendar and Salesforce?

When you integrate Gmail and Google Calendar with Salesforce, you help your reps spend less time entering data and switching between applications. You also help sales teams track important email conversations relevant to Salesforce records.

How do I create a calendar in Salesforce?

Create a public calendar or a resource calendar.Click New, name the calendar, select Active, and save the calendar.Click Sharing. Add the public groups, roles, or people you want to share the calendar with.In Calendar Access, specify the way you want to share the calendar. Hide Details.

How do I use Salesforce calendar?

Step 1: Navigate to Setup and find public Calendars and Resources and click on New Button. Step 2: Create a new calendar, fill in the calendar's name and Select Active, and then save the calendar. Here are the details of the public calendar which we have created above.

How do I add a Salesforce plugin to Gmail?

In the Chrome Web Store, enter Salesforce in the Search box, then select the Salesforce extension. Click Add to Chrome and confirm Add extension to add it to your Gmail account. After adding the extension to Chrome and navigating to Gmail, enter your Salesforce credentials in the new integration pane.

How do I integrate email with Salesforce?

0:052:47Salesforce email integration - YouTubeYouTubeStart of suggested clipEnd of suggested clipI can link this email to a related Salesforce. Record like a contact account opportunity or even aMoreI can link this email to a related Salesforce. Record like a contact account opportunity or even a custom object.

How do I enable lightning in Gmail?

Complete these steps to add Lightning for Gmail to the Chrome browser.In the Chrome Web Store, enter Lightning for Gmail in the Search box, then select the Lightning for Gmail extension.Click Add to Chrome and then confirm Add an extension to add it to your Gmail account.

Does Einstein activity capture cost money?

Einstein Activity Capture is a part of Sales Cloud Einstein, and costs $50 per user per month.

What can you automate in Salesforce to save reps time?

The most logical thing then is to connect their email to Salesforce to automatically capture that crucial deal information. By linking Office365, Exchange, or Gmail to Salesforce, you save your reps a ton of time. Salesforce syncs everything from contacts and events to tasks and even the emails themselves.

What can sales reps do with inbox?

With Inbox Features, Reps Can: Schedule meetings with customers and prospects, oftentimes going back and forth trying to get something scheduled. Insert open time slots from their calendar directly in their email message. Recipients select which time works best for them, and the integration schedules the meeting.

What is email calendar sync?

Email & Calendar Sync – Capturing emails and events from either your Microsoft or Google account, and then add them to the activity timeline of any related records in Salesforce, thus saving you from manually entering activities into Salesforce.

Why are events floating in Salesforce?

If the organizer is outside of Salesforce, the event will remain as a floating event because there is no associated record to the organizer. Recurring events are not synced with Einstein Activity Capture.

What is automatic contact sync?

Automatic Contact Sync: Contact data synced from the email, events, and address book with Salesforce.

Can you report activity in Salesforce?

Activities cannot be reported on standard Salesforce reports (since the data is not stored in Salesforce.com). Activities however show in the timeline. Users cannot delete emails from Einstein Activity Capture. This must be performed by a System Administrator.

Does Einstein Activity Capture sync with recurring events?

Recurring events are not synced with Einstein Activity Capture.

Can you use Related List view in Salesforce?

It is not possible to use the Related List view for activities. Emails exchanged between a user’s internal domain aren’t associated with Salesforce records, regardless of the Excluded Addresses settings. Events are associated with related records in Salesforce.

Can you sync Salesforce contacts with Google?

Contact Sync – Syncing contacts between Salesforce and your Microsoft or Google account is also possible with Einstein Activity Capture .

G Suite Integration Guide

Increase productivity by syncing G Suite with Salesforce Essentials. Gone are the days of toggling back and forth between your email and CRM. You can automatically log your email and calendar activity into Salesforce, streamlining your team’s workflow and accelerating productivity.

Native Integrations

Thanks to our strategic partnership with Google, our two product teams have been working hard to build integrations that help you be more productive:

Third-Party Integrations

The following integration services work with Gmail and Salesforce. We haven’t vetted it, so please be careful when deploying it:

See how Salesforce can grow your business

Discover how Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.

What is the difference between Google Calendar and Salesforce?

On the other hand, Salesforce is a well-known Customer Relationship Management (CRM) platform for businesses to manage customer and sales data. It has revolutionized the way businesses interact with their customers by creating a stronger bond between them.

What is Google Calendar?

Google Calendar is a free and powerful tool developed by Google for organizing your schedule and coordinating events with others. With Google Calendar, you can easily create and keep track of daily events, as well as receive notifications about upcoming events, so that you always know what’s coming up. It also provides plenty of other useful features, such as the ability to share calendars with others, manage your daily tasks, set reminders, and many more. Moreover, as long as you’re signed in to your Google account, you can view your calendar from any computer or mobile device.

How does Salesforce integration save time?

Google Calendar Salesforce Integration saves time by eliminating the need to enter data into two different systems. The data is updated in one system and then automatically reflected in another.

What is Salesforce analytics?

Analytics and Forecasting: Salesforce comes with customizable dashboards that offer your business-critical performance statistics and reporting capabilities. These analytics can assist you in making more informed business decisions.

Why is Google Calendar so popular?

Google Calendar’s popularity continues to be fueled by its excellent built-in features and ease of integration with other applications. As a result, it is rapidly gaining popularity among users around the globe.

Is Salesforce a one-of-a-kind solution?

As a result, Salesforce gives you the ability to create a one-of-a-kind solution that is suited to your business’s specific needs. It offers a pay-as-you-go model, making it a viable and appealing option for a wide range of businesses. With a greater emphasis on the customer, nurturing and extending your customer relationships is more important than ever, and Salesforce makes it much easier.

Can you attach documents to a Google Calendar?

Add Attachments: You can attach documents to a particular event using Google Calendar, thus, making it available to all attendees.

What is Salesforce calendar?

Salesforce is a powerful tool to boost up the sales and manage contacts, leads, opportunities, contacts etc. With the Salesforce calendar, you can schedule meeting or appointments effectively. You have the opportunity of tracking deals in the pipeline and put a closer eye on crucial sales activities and get to know how to improve your overall sales plan.

How to set up Lightning for Gmail?

Step 1: Login to your Salesforce Lightning account and it will take you to the home screen as shown below –. Step 2: At the home page from upper right corner click on Setup icon as shown below –. Step 3: As soon as you click on Setup option, there is one Quick find box in the upper left corner.

Why is Gmail important?

The Gmail is common in use to send email message quickly and get relationships going. Also, it helps to manage contacts and scheduling meeting or appointments for the important events.

Can you access Salesforce records?

With easy access to records, you can compile meaningful email communications within minutes.

Is Salesforce adoption encouraged?

Salesforce adoption is encouraged among team member and important content can be synchronized that is relevant to your business. Secondly, when Salesforce features are accessed within Gmail, you don’t have to switch among tab and it makes your team more productive than earlier.

Can you use Salesforce and Gmail together?

With the integration of Gmail and Salesforce, salespeople don’t have to toggle between two tabs and this is easy to access data at their fingertips only. Also, email tracking is possible that is highly relevant to the Salesforce records. Here, is a quick list of benefits that are experienced by the sales rep once they have integrated the both of the platforms (Salesforce + Gmail) together.

Meet the match made in marketing heaven

Connect Salesforce Marketing Cloud, Sales Cloud, and Google Analytics 360 to drive smarter engagement with your customers.

This is one productive pairing

Streamline your team's workflow by connecting G Suite with the #1 CRM from Salesforce.

The world's best team is on your side

Scale your business with confidence using industry-leading tools from Salesforce and Google. Salesforce has named Google Cloud as a preferred public cloud provider to support our rapidly growing global customer base.

Does Salesforce sync with Gmail?

There is even an optional background sync that can automatically synchronize all your email messages and calendar information with the appropriate contact or lead in Salesforce.com. Best of all, everything works on mobile via the Gmail mobile app or from a desktop browser.

Can I use Salesforce without Gmail?

Most of the Salesforce tasks can be done from the add-on without leaving Gmail. I am using both in browser and also in my iPhone gmail client.

Does Salesforce Connector ask for permissions?

Salesforce Connector for G Suite will ask for the permissions shown below. Learn more

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