Slaesforce FAQ

how to make fields required before closing case salesforce

by Ms. Claudie Kilback Jr. Published 3 years ago Updated 2 years ago
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  1. Create New Action. From the Setup menu, navigate to the Case object, look for the Buttons, Links, and Actions menu. ...
  2. Add Predefined Field Values. Still in Mass Close Case action created, scroll down to Predefined Field Values section, then click the New button, enter the as below and save.
  3. Add button to the layout. ...
  4. Case tab. ...
  5. Select records. ...

Create validation rule in Salesforce Classic
  1. Click Setup.
  2. Click Customize | [the object you need to modify] | Validation Rules.
  3. Click New.
  4. Enter the Validation Rule name.
  5. Set the Validation Formula as per the suggestion above, feel free to adapt to your needs.
  6. Set the error message that the User will receive.

Full Answer

Is there a quick action for closing a case in Salesforce?

This is great, it lets you require the fields that must be filled out before a User can close a Case. Now, the issue comes when Salesforce rolled out the Feed View in the Console. Our Users are supposed to live in the Feed, and it would be great if we could have a Quick Action for closing the Case so it is easy to use on the Desktop and Phone!

How to make fields read-only for closed cases?

You could just mark them as Read Only on the Closed Case page layout, or if you wanted to enforce it at the data layer, you could write a validation rule for each field that wouldn't allow them to be changed unless the status != closed

How do I require a user to populate specific fields before closing?

With CRM Real Time Workflows (introduced in CRM 2013), there is a unique way to require a user to populate specific fields before the Case or Opportunity is closed. Below is how you can do this: Scenario Example: In CRM, we want to be sure the Subject field (see below) is filled in with a value before the case is resolved.

What is an error condition formula in Salesforce?

‘Error Condition Formula’ is the fancy name for the rule. Here is where you will tell Salesforce ‘if this happens | then that must be true’, for example: “If the Opportunity ‘Stage’ is ‘Closed Lost’ | then the ‘Closed Lost Reason’ field must not be blank” I will give you a tour around each of the buttons above the formula box.

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How do you make a field required in a trigger in Salesforce?

Different ways to make field mandatory :Make the field “Required” at the time of field creation by checking the “Required” check box.Make the field Required through Page Layout by checking the “Required ” checkbook in Field Properties.Validation Rules can also be used to make the field mandatory.More items...

Where would you make a field required in Salesforce?

0:0012:35Salesforce Administration: Making fields required for certain sales ...YouTubeStart of suggested clipEnd of suggested clipHello there if you're creating a new field in Salesforce. And you want to make it mandatory areMoreHello there if you're creating a new field in Salesforce. And you want to make it mandatory are required you have three options available to you you can do that at the object. Level or in your page

How do you make fields mandatory in lightning component?

To make an input field required on the client only, set required attribute to true in lightning:inputField . Use this attribute if you want to require a value in a field before the form can be submitted, and the field isn't marked required in Setup.

How do you fill out mandatory fields?

InstructionsCustomize the application with fields that must be filled in by the user.In the Form section, select the field that the user is required to fill in.Click on the 'X' icon in the 'Mandatory' column, and select 'Yes'Save the form, and publish the application.

Can we make a field mandatory?

Validation Rule: Field can be made mandatory from the Validation Rule, when it needs to be made mandatory for user who is using the same Page layout used by other users.

How do you get mandatory fields of an object in Salesforce?

Bit of a slog this point and click method, but try these steps:Switch to Salesforce Classic mode.Navigate to Setup.Look for Field Accessibility under Security Controls.Pick an Object > View by Profile > Pick a Profile.Required Fields display in Red.

How do I create a checkbox required field in Salesforce?

A checkbox cannot be marked as required because a checkbox always consists of a value - either true or false at any point of time. If at all you want to write a validation rule to say the checkbox should be always selected, you can do so using a validation rule.

What is force recordData?

A force:recordData component defines the parameters for accessing, modifying, or creating a record using Lightning Data Service. You have granular control on how you want to display or render the data in your custom component.

How do I make a standard field not required in Salesforce?

Steps - Go to setup - click object manager - find and choose contact - click fields and relationships - click the drop-down (extreme left side of the row) - click edit - Scroll down the page - In general options, uncheck 'Always require a value in this field in order to save a record' - click save.

How do you mark fields mandatory?

How to indicate a required fieldProvide the required text in the label.Provide a graphic * image in the label with appropriate alt text.Providing a star (asterisk) symbol.Use of color to identify if a form control is required.Providing HTML5 and ARIA required attributes.

How do you mark a field as required in input form?

The required attribute is a boolean attribute. When present, it specifies that an input field must be filled out before submitting the form. Note: The required attribute works with the following input types: text, search, url, tel, email, password, date pickers, number, checkbox, radio, and file.

Should you mark required fields?

If your registration form looks like a login form, it's safe to leave the required information out. But if it does include more than the username and the password fields, mark all required fields (including the username and password ones).

Why do you need to mark a field in CRM?

However, marking a field “required” in CRM is not always the best option because fields that are set to Business Required must be filled in before the record is even saved. In addition, marking required fields in a Business Process Flow Ribbon does not always work, specifically if the user closes a Case or Opportunity from the button on command bar.

Does the Business Process Flow Ribbon work?

In addition, marking required fields in a Business Process Flow Ribbon does not always work, specifically if the user closes a Case or Opportunity from the button on command bar.

When Should I Use Validation Rules?

Use Validation Rules to maintain user input data, or system modified records.

Sales Cloud Validation Rules

Sales reps aren’t the greatest fans of data input. To keep your Salesforce data quality on track, use Validation Rules to guide users while working with Sales Cloud objects.

Service Cloud Validation Rules

Service agents have enough to juggle while assisting customers on the phone, email, chat, or the many other channels they are expected to monitor.

Top Tips for Working with Salesforce Validation Rules

Ideally, admins should prepare/design automation/integrate systems respecting active Validation Rules. However, having a way to toggle which users should bypass Validation Rules is very useful.

Summary

This guide has covered when to use Validation Rules, how to create them, and 14 Validation Rule examples that are ready for you to implement in your org.

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