Slaesforce FAQ

how to prevent data loss in salesforce

by Alicia Bernhard Published 2 years ago Updated 2 years ago
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4 Ways To Prevent Accidental Data Loss

  1. Reduce “modify all data” permissions. The “Modify All Data” permission is one of the most powerful in your Salesforce...
  2. Reduce your number of Salesforce admins. Having multiple “System Admin” profiles could invoke ungoverned changes that...
  3. Provide users with sufficient training. Once you understand what your data should...

Avoid Salesforce Data Loss: Top Five Salesforce Data Loss Prevention Strategies
  1. Some Common Causes of Salesforce Data Loss.
  2. Preventing Data Loss in Salesforce System.
  3. Develop a Disaster Recovery Plan.
  4. Encrypt Sensitive Salesforce Data.
  5. Specify Employee Access Levels.
  6. Firewall and Antivirus.
  7. Backing Up Critical Salesforce Data.
Jul 22, 2021

Full Answer

What are the reasons for data loss in Salesforce?

Although data loss in Salesforce can be credited to some reasons. It may happen on account of changing date or time, migrating data from one type to other types, a change from multi-select pick list to different classes.

How do I mass delete data in Salesforce?

See the article Delete Multiple Records and Reports for options to delete records using native functionality and other available Partner solutions. Salesforce editions with API Access may use Data Loader to mass delete data contained in standard or custom objects. Refer to Insert, Update, or Delete Data Using Data Loader for more details.

What are the reasons for data loss in e-commerce?

In addition to this, data loss might occur on account of alterations to multi-select picklist, a shift in auto-numbering, and switch from a text area to email, URL and phone services. Hope it gives you an idea. Shubham Nandwana.

What are the advantages of Salesforce?

They provide roles, profiles, field level security, organization-wide defaults and many more. Although data loss in Salesforce can be credited to some reasons. It may happen on account of changing date or time, migrating data from one type to other types, a change from multi-select pick list to different classes.

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How do I stop data loss in Salesforce?

To avoid risks in your organizations, you need to proactively design a robust backup strategy that ensures your Salesforce data is always protected. Implementing a comprehensive data backup & recovery solution is an ideal way to protect your data. One such solution is DataBakup.

What are the reasons for data loss in Salesforce?

Data loss may cause due to following reasons: Altering to percent, number and currency from other data types. Changing from multi-select picklist, checkbox, auto number to other types. Altering to multi-select picklist from any type except picklist. Changing to auto-number except from text.

What methods are used to prevent data loss?

Encrypt Sensitive Data Encryption makes it exceedingly difficult for an unauthorized individual to comprehend or use stolen data. Your data should be encrypted when it's at rest, meaning when it's on a server or in the cloud.

What are some of the ways data can be lost in Salesforce?

Data loss may cause due to following reasons:Changing data and date-time.Altering to percent,number and currency from other data types.Changing from multi-select picklist, checkbox, auto number to other types.Altering to multi-select picklist from any type except picklist.Changing to auto-number except from text.More items...

What happens if Salesforce goes down?

Therefore, if the system is down, it directly impacts these departments. Considering that Salesforce is tied directly to business processes, lack of availability to its tools means the workflow comes to a standstill entailing customer communication delays and temporary collapse in business operations.

What is data skew in Salesforce?

Data Skew generally refers to a condition where data is distributed unevenly in a large data set. In Salesforce, data skew occurs when more than 10000 child object records are related to a single parent object record, or more than 10000 records of any object are owned by a single Salesforce user.

What are the two most common causes of data loss?

The primary causes of data loss are: Human failure. Human error.

What are the types of data loss?

Types of Data LossHuman error - accidental or unknowing data deletion, modification, overwrite.File corruption - software error, virus infection.Hardware - drive failure, controller failure, cpu failure.Site-related - theft, fire, flood, earthquake, lightning, etc.

What are the different types of data loss?

Types of Data LossPhysical Damage. The fairly obvious way in which files are lost is through physical damage to the storage media. ... Operating System Failure. ... Viruses. ... Logical Damage. ... Overwritten Data/Accidental Deletion.

What causes data loss in Salesforce Mcq?

Data loss in Salesforce can be caused by a number of reasons, including: Changing data and date-time. Migrating to percent, number, and currency from other data types. Changing from the multi-select picklist, checkbox, auto number to other types.

What are governing limits in Salesforce?

Governor Limits in Salesforce are the runtime limits enforced by apex runtime engine to write scalable and efficient code. Because apex runs in a multitenant environment, the Apex runtime engine strictly enforces limits to ensure that runaway Apex code or processes do not monopolize shared resources.

What is true about dynamic dashboards?

Dynamic dashboards enable each user to see the data they have access to. With a dynamic dashboard, you can control data visibility without having to create a separate dashboard, with its own running user and folder, for each level of data access.

What is the permission to modify all data in Salesforce?

The “Modify All Data” permission is one of the most powerful in your Salesforce platform, as it allows a single user to access all the data in your environment and change or delete it. Even just a few custom profiles containing “Modify All Data” permissions can put your Salesforce data at risk. At most, this permission should be reserved for admins or very powerful users.

What is the responsibility of Salesforce?

Maintaining quality data is a top responsibility for Salesforce admins. The more data you have, the more likely it is that you will encounter duplicates, faulty information, or missing pieces. These issues can be the result of a variety of factors–user error, no preventative automated safeguards, or a lack of data hygiene processes.

Is Salesforce a SaaS?

Like most SaaS platforms, Salesforce is not responsible for protecting you from user-inflicted data loss and corruption. You are responsible for building a solid data protection foundation that not only requires strict user permission controls, but also includes comprehensive backup and recovery.

Does Salesforce still have human error?

Even if you do all of the things listed above, accidents and mistakes can still happen. In fact, nearly half of all Salesforce data loss comes from human error. That’s why having a backup and recovery solution is so important, and why Salesforce themselves recommend it.

How to prevent data loss?

To prevent data loss and ensure this strategy permeates throughout an organization, companies should take the following steps: 1 Understand what normal activity within your organization’s environment is, which will put a spotlight on understanding what activities are considered abnormal. 2 Implement the principle of least privilege, which gives users the minimum level of data access necessary to do their job. It eliminates insider threats such as privileged user abuse. 3 Ensure employees are educated on company policies surrounding data usage. When an employee knows how to spot a red flag or is able to report abnormal activities within the organization anonymously, they are more likely to immediately alert managers to these threats. 4 Establish a robust data protection program with user activity monitoring and alerting. Technology can provide in-depth visibility into user behaviors, which allows for tracking what users are doing with data and receiving alerts if they are acting in ways that could harm the business. For example, if an employee is accessing a file that is outside of the scope of information needed to get their job done, user monitoring technology can automatically send an alert to managers or IT administrators as a red flag of potential insider threat behavior. Then the alert can be investigated by the appropriate parties.

Why are insider threats unique to Salesforce?

Insider threats are broadly prevalent in any industry, but for companies that use Salesforce, these threats should be a top concern for security in a cloud environment. Salesforce operates and stores data in the cloud, which means employees may inadvertently or intentionally share or take sensitive data.

What is Salesforce security?

As insider threats trend upwards and workforces continue to operate remotely, companies need to mature their security programs. These programs should comprise a set of policies for users to abide by, with the support of user activity monitoring. With 76% of organizations experiencing one or more data breaches involving the loss of sensitive information contained in files, companies should prioritize efforts to plug the gaps in Salesforce security thus avoiding a potential data breach and negative consequences.

What is compromised credentials?

Compromised credentials, where a user’s account information such as username and password are in the possession of the wrong person. It is also important to understand the impact of today’s workplace landscape on Salesforce data security because continued remote work has created an added layer of potential threats.

Can Salesforce data leave a company?

Salesforce data can leave a company in many ways. In order to catch potential incidents of data loss, companies should implement a combination of policies and technology that can make the process automatic. This combination also provides a strategy that goes above and beyond Salesforce’s innate security controls, ...

Is Salesforce an insider threat?

Any Salesforce user can be an insider threat based on their permissions and profile, which is also dependent on their level of access to make changes, ...

Rules for Duplicate-Free Data

Matching rules and duplicate rules work together to ensure that your sales teams work with data that’s free of duplicates. Before your reps save new and updated records, matching rules and duplicate rules provide warnings of potential duplicates. You manage matching rules and duplicate rules in Setup.

Activate a Matching Rule

We provide standard matching rules for you. If you established your instance of Salesforce for Winter ’15 or earlier, like Maria, you activate the standard rules you want to use. Maria, however, wants to activate standard rules for only accounts and leads. She has other plans for her contacts, which we cover after this procedure.

Create a Custom Matching Rule for Contacts

For contacts, Maria wants to include fuzzy matching for the Mailing Street field.

Block Duplicates with Fuzzy Mailing Streets

Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object.

Report on the Creation of Duplicate Accounts and Leads

Maria doesn’t block reps from creating duplicates for accounts and leads. So Lincoln wants to see the quality of account and lead data and how well the duplicate rules work. To help Lincoln, Maria sets up custom report types.

Resources

Use these resources to learn more about matching rules and duplicate rules.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

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