Slaesforce FAQ

how to recover deleted data in salesforce

by Briana Auer V Published 3 years ago Updated 2 years ago
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How to recover data (undelete / undo) in Salesforce?

  • If the data is deleted, then you can restore (undelete) the data from the recycle bin (unless of course you have hard...
  • You can run a SOQL query with “IsDeleted = TRUE ALL ROWS” and see if you are able to view the deleted data and recover...
  • If you have taken any CSV backup (either manually or through Salesforce’s...

To restore all deleted items, check the box in the column header and then click Undelete. When you undelete a record, Salesforce restores the record associations for the following types of relationships: Parent accounts (as specified in the Parent Account field on an account)

Full Answer

How to query deleted records in Salesforce?

Whether you use the SOAP API, REST API, or the APEX interface, the key to Query Deleted Records in Salesforce is to frame the right query with the required parameters to access the deleted records. To access all the records irrespective of their deletion status, Salesforce requires one to use the QUERY ALL construct.

How to recover data from a Salesforce data backup?

If you have taken any CSV backup (either manually or through Salesforce’s data export option), then you can restore the records from the CSV backup using data loader However if any of the above is not an option, then the last resort that you can turn to is to contact Salesforce.com to recover your data.

How to recover data from sandbox instance in Salesforce?

Data can be recovered up to 1 month back from the current date for sandbox instance Salesforce will give you a set of CSV files which you will then need to import in your Salesforce org using any import tools. So this service is not like you will have your data back directly in your Salesforce org

How do I view my deleted data?

Deleted data is only available for 15 days. After a period of 15 days the data will be permanently deleted from the Recycle bin. Make sure to access this page in the 15 days period if you want to restore items. You can choose to view only your deleted items or recycle bin items from other users via the "View" drop-down menu option.

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How do I undo a delete in Salesforce?

Undo a Record Delete in Lightning ExperienceOpen an Opportunity Record in Lightning Experience. Click the Delete button. ... Click Delete.Users will be prompted with a Popup that the Opportunity was deleted with an "Undo" Link to revert the deletion.

How do I recover data from Salesforce?

If the record is visible in the Recycle Bin, select that item and click Undelete to restore it, review View, Restore, and Manage the Recycle Bin in Salesforce Classic.

Where do deleted records go in Salesforce?

0:262:17Of once records are deleted they're placed in the recycle bin for approximately. 15 days which isMoreOf once records are deleted they're placed in the recycle bin for approximately. 15 days which is considered a soft delete. After which they are permanently deleted which is sometimes referred to as a

How do I restore a deleted object in Salesforce?

In the Deleted Objects list, you can do any of the following:Click the object's label to view details about it.Click Erase to permanently remove the object and its data.Click Undelete to restore the object and its data.

How do I restore a deleted record?

Recover Deleted Files from Windows PC:Right click on the Recycle Bin icon on desktop.Select Open from the context menu to view files.Check the box and select files you want to recover.Right click on a selected file.Choose 'Restore' to recover the file to its original location.

How do I find deleted items in Salesforce lightning?

When you undelete a custom object, some of its properties might be lost or changed. After 15 days, the object and its data are permanently deleted. Go to Setup > Build > Creat > Objects. Then scroll all the way down to bottom where you will see a link to "Deleted Objects" where you can undelete.

Can you retrieve deleted reports in Salesforce?

If a dashboard or report is deleted it's placed into the recycle bin for 15 days, where it's possible to restore them. However, once a dashboard or report has been emptied from the recycle bin or hard deleted it's not possible to restore or undelete it and there's no way for customers or Support to recover it.

Where is the Salesforce Recycle Bin?

Salesforce admins can see all deleted data across the entire org. The Recycle Bin is available in the left sidebar on the Home page.

Does Salesforce backup my data?

Salesforce provides numerous native tools that can be used to backup your data. Most of these tools are manual and will only export your data, they will not restore in the event of data loss. The exception to this is Salesforce's Backup & Restore tool, which was launched at Dreamforce 2021.

How do I open the Recycle Bin in Salesforce?

To access the Recycle Bin, from the App Launcher, find and select it, or add it to your navigation bar. ... Select the Recycle Bin that you want to access (1).Select the items you want to restore or permanently delete, and click Restore (2) or Delete (3).More items...

How do I undelete a field in Salesforce?

From the management settings for the field's object, go to Fields....Use the list of deleted fields to perform the following actions:To view details about a field, click the field label.To permanently remove the custom field and its data, click Erase.To restore the field and its data, click Undelete.

How far back can you recover Salesforce data?

Data can be recovered up to 3 months back from the current date for production instance. Data can be recovered up to 1 month back from the current date for sandbox instance. Salesforce will give you a set of CSV files which you will then need to import in your Salesforce org using any import tools.

How long does a deleted record stay in the recycle bin?

Once the records are deleted, it is stored in recycle bin for 15 days.

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Backups are useless if they don’t allow you to restore data quickly and easily. Check out the reviews on AppExchange for backup solutions. Leverage the experiences of the Salesforce community, including MVPs. (You can find MVPs through Salesforce User Groups near you.)

Why is automatic backup important in Salesforce?

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The Data Recovery service, formally known as Data Restoration, was a legacy process through which Salesforce could potentially recover customer data at a specific point in time. If you have no process in place for backing up your valuable Salesforce data, you’re taking a big chance. If something goes wrong that causes you to lose data, ...

Does Salesforce have a weekly backup?

There are two constraints with the Weekly Export, though: Completing the Weekly Export is a manual process, and may require a lot of work. It doesn’t offer complete protection.

Does Weekly Export include metadata?

If you have no way to back up this valuable data more frequently, you run the risk of losing it. Additionally, since the Weekly Export process does not include metadata, any customizations that are lost or accidentally changed would have to be manually rebuilt.

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