Slaesforce FAQ

how to remove chatter from detail page of case salesforce

by Cristina Huels Published 2 years ago Updated 2 years ago
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You need to go to Feed Tracking in Setup under Chatter, Select the object and uncheck the Enable Feed Tracking at the top. This will remove it from all page layouts under the object. If you only want it off a specific page layout you will need to recreate the layout and make sure the enable feed is unchecked upon creation.

Information
  1. Log into SFDC | Click your username | Click Setup.
  2. Under App Setup | Click Chatter | Click Feed Tracking.
  3. Scroll down to and Click Incident | Uncheck Enable Feed Tracking | Click Save.
  4. Test on Record detail for Incident it will not show Chatter post.

Full Answer

Who can delete chatter posts in Salesforce?

Chatter posts, like any other data in Salesforce, are stored forever unless an authorized person deletes them. Here's who can delete posts: Users without any special permissions can delete their own posts, posts on their own Chatter wall items, and posts on records they own.

How do I delete a case in Salesforce?

To delete a Case in Salesforce, click Del alongside the case on the cases list page, or click Delete looking into the issue detail page. Clients who don’t have the “Delete” authorization on cases, Del connection and Delete catch don’t show for them.

Can you complete a profile-based rollout of chatter in Salesforce?

You can complete a profile-based rollout of Chatter. With a profile-based rollout, just the clients that have been relegated the required client profile or authorization sets approach Chatter in Salesforce. The profile-based rollout of Chatter is valuable for bigger organizations and government offices with administrative limitations.

What is Salesforce Chatter?

What is Salesforce Chatter? Salesforce Chatter gives clients a chance to work together on deals openings, benefit cases, battles, and activities with installed applications and custom activities. Salesforce associations made after June 22, 2010, have Chatter as of now empowered for all clients as a matter of course.

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How do I remove chatter from page layout in Salesforce?

You need to go to Feed Tracking in Setup under Chatter, Select the object and uncheck the Enable Feed Tracking at the top. This will remove it from all page layouts under the object.

How do I remove a chatter from a community page in Salesforce?

If you are not using chatter at all using then disable the chatter. Setup - Customize - Chatter Setting - uncheck the Enable Chatter option.

How do I hide the chatter tab in Salesforce?

0:020:37How to disable chatter from Salesforce Lightning - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick on chatter settings. Click on edit unselect enable checkbox click on safe and you have removedMoreClick on chatter settings. Click on edit unselect enable checkbox click on safe and you have removed cheddar from your Salesforce.

How do I change the Chatter feed in Salesforce?

Allow editing of posts and comments in Chatter settingsLog in to Salesforce with your System Administrator account.Go to your organization settings and select Setup.Navigate to Feature Settings > Chatter > Chatter Settings.Select Edit to change the settings.More items...

How do you delete a Chatter group?

To delete a group, you must be the group owner or a user with the Modify All Data permission....In Salesforce Classic:On a group detail page, click Group Settings.Click Delete.Click OK.

How do I enable chatter on my profile?

Enable Chatter is automatically enabled for all standard profiles....For each custom user profile:Click Edit.In the Administrative Permissions section, select or deselect Enable Chatter, depending on whether you want users with this profile to have Chatter access. ... Save your changes.

Will Chatter be replaced by slack?

Slack will also likely replace Salesforce's Chatter app, as well as Anywhere, it's real-time messaging application. Salesforce takes on Microsoft Teams. This is the most intriguing scenario, one that would see Salesforce join Slack with Quip, as well as its current document management capabilities.

Is chatter an object in Salesforce?

Salesforce Chatter objects Feed post : It signifies the changes in contact feed, text posts, link posts and content post.

How do I turn on Chatter in Salesforce?

To enable Chatter in Salesforce:Navigate to Setup > App Setup > Customize > Chatter > Settings.On the Chatter Settings page, click Edit.Select the Enable Chatter Settings option, then click Save.

Who can delete Chatter post in Salesforce?

Users may delete posts if: Their assigned profile has the "Moderate Chatter" permission. An administrator with the "Manage Chatter Messages and Direct Messages" profile permission can view and delete all Users' messages in Chatter; for example, for compliance purposes.

How long does chatter stay in Salesforce?

foreverHow long are Chatter posts stored? Chatter posts, like any other data in the Salesforce customer database, are stored forever unless deleted by a system admin or user.

How do I turn off feeds in Salesforce?

Please follow the below steps. Step-1) In the setup page in Quick find box search "Feed Tracking". Step-2) Select your custom object from left sidebar. Step-3) Uncheck the "Enable Feed tracking" option for that particular layout.

What is Salesforce chatter?

Salesforce Chatter gives clients a chance to work together on deals openings, benefit cases, battles, and activities with installed applications and custom activities. Salesforce associations made after June 22, 2010, have Chatter as of now empowered for all clients as a matter of course. Notwithstanding, on the off chance that you just need certain parts of your association to utilize Chatter in Salesforce. You can complete a profile-based rollout of Chatter. With a profile-based rollout, just the clients that have been relegated the required client profile or authorization sets approach Chatter in Salesforce. The profile-based rollout of Chatter is valuable for bigger organizations and government offices with administrative limitations. It enables them to design a controlled rollout and send Chatter on a division by-office premise.

What is Salesforce chatter encryption?

Encryption for Salesforce Chatter empowers you to encode touchy information when it’s put away, and not exactly when it’s transmitted over a system. As of the Winter ’18 discharge, mass encryption and decoding of Chatter information are for the most part accessible.

What is a case in Salesforce?

A Case in Salesforce is a client’s inquiry, feedback or issue. Review specialists can survey cases to perceive how they can convey better administration. Sales reps can utilize cases to perceive how they influence the business procedure. Reacting to cases keeps your clients happy and enhances your breands image.#N#Correspondence channels assemble cases from clients’ favored types of contact. Channels incorporate Communities for online discussions, Email-to-Case for messages, Web-to-Case for sites, Salesforce Call Center for telephone calls, and that’s only the tip of the iceberg.#N#On the Salesforce Case landing page, you can make, find, and alter cases and furthermore sort and channel cases and lines utilizing standard and custom rundown sees.

Salesforce Chatter Features

Salesforce Chatter offers many features to boost collaboration between users. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more.

What is a Chatter Feed?

A Chatter Feed is a list of published posts. Chatter Feeds can be accessed from either:

Chatter Groups

Chatter Groups allow particular sets of users to collaborate on Salesforce. Groups have three visibility settings:

Chatter Email Digest

When you join a Chatter Group or decide to “Follow” a colleague, you will receive email notifications on their Chatter activity.

Chatter Feed Tracking

Chatter Feed Tracking on a record will display polls, posts, comments, and record updates. For record updates to appear, feed tracking must be enabled.

Attach Files

When a file is attached to a record, it is also added to the Notes and Attachment related list and stored in Files.

Salesforce Topics

You can create and add topics in Salesforce to Chatter posts or records; topics are added by including a Chatter post hashtag.

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