Slaesforce FAQ

how to retrieve old user password salesforce

by Carolanne Batz Published 3 years ago Updated 2 years ago
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On the login page, click the forgot password link. Enter your username and click Continue. An email containing instructions to reset your password is sent to the address specified in your Salesforce personal settings. Within 24 hours, click the link provided in the email, answer your security question, and click Continue.

Reset Your Forgotten Password
  1. On the login page, click the forgot password link.
  2. Enter your username and click Continue. ...
  3. Within 24 hours, click the link provided in the email, answer your security question, and click Continue. ...
  4. When prompted, enter a new password.

Full Answer

How do I Reset my Password in Salesforce?

Enter your username and click Continue. An email containing instructions to reset your password is sent to the address specified in your Salesforce personal settings. Within 24 hours, click the link provided in the email, answer your security question, and click Continue.

What to do if I can't access my Salesforce account?

If you're the only Administrator and you can't access your login, create a case with Salesforce Customer Support and request to reset your password (please include your username in your case details). - The Password Reset Link sent in the email can be used only once and will expire after 24 hours.

How do I Reset My Password if I Forgot my Password?

If you forgot your password, you can easily reset it using the forgot password link on the login page. All you need is your username. If device activation is turned on, you’re prompted for a verification method when you log in to Salesforce from a browser or application that we don’t recognize.

How to enter Apex code in Salesforce developer console?

1. Log in. Click on your Your Name | Developer Console 2. The Developer Console will open, and look like the screenshot below. There is a lot going on here, but we only care about Execute area at the top. 3. Click in the “Click here to enter Apex Code” and the following pop-up will open.

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Can users reset their own password Salesforce?

A user can request to reset a password through the forgot password link a maximum of five times in a 24-hour period. Administrators can reset a user's password as often as needed. When you reset a user's password, Salesforce also resets the user's security token and sends the user an email with the new security token.

How can I reset my Salesforce password without email?

In Lightning Experience Click the gear icon | Setup | Administration | Users | Users. Click the User's name. Click Reset Password. Click OK on the pop-up message that appears.

What happens after you reset a user's password?

Resetting a locked-out user's password automatically unlocks the user's account. When a user loses a password, they can click the forgot password link on the login page to receive an email with steps to reset it. The user must answer the security question correctly to reset the password.

Why can't I reset my Salesforce password?

Click Your Name> Settings> Manage Users > Profiles > Select the desired profile > Password Policies > Disable Require a minimum 1 day password lifetime. Once the issue has been resolved, you may opt to re-enable this feature if desired.

Can Salesforce admin change password?

Administrators can reset a user's password as often as needed. When you reset a user's password, Salesforce also resets the user's security token and sends the user an email with the new security token.

How do I reset my Salesforce lightning password?

0:010:47How To Reset Users' Password In Salesforce Lightning - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick on deer icon click on setup. And your users in quickfind box click on users check the box inMoreClick on deer icon click on setup. And your users in quickfind box click on users check the box in front of the user that you want to reset the password. Click on reset password.

How often do Salesforce passwords expire?

every 90 daysBy default, Salesforce will expire your password every 90 days. This feature is useful but it will affect the Integration API Users. The integration process will fail every 90 days when the password is expired. It is troublesome to maintain this password policy every 90 days.

How do you unlock a user in Salesforce?

Unlock users' accounts under Administration in the Marketing Cloud mobile app....Unlock User AccountsTap More.Under Administration, tap Users.Select a locked user.Tap to unlock the user.

Can admin reset user password?

As an administrator, you can reset users' passwords to maintain account security. To do so, you must be signed in with an administrator account that has reset password privileges. Sign in to your Google Admin console.

How do I find my Salesforce org password?

Just launch the Org -> Go to Setup -> Users -> Select the trailhead user and click on reset password. You should get the password to the registered email address. The Password reset email asks you a security question when one was never set up. I have the same problem.

How do I contact Salesforce admin?

Note: If unable to log a Case via the Help & Training link above, please contact Support via phone at 1-800-NO-SOFTWARE. After you have successfully logged in, you may set up your security question. Note: If a password reset from an admin is not working, it may be best to have them confirm the User record isn't frozen.

Why am I not getting a password reset email?

In some cases, the spam filtering system on your email client might have misidentified the automated "Reset Your Password" email as being spam. Try checking the "Spam" folder in your email inbox. It's also possible that your company's servers might have blocked your email due to security firewalls.

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