Slaesforce FAQ

how to scrub data in salesforce

by Ms. Dovie Zieme I Published 2 years ago Updated 2 years ago
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Click the status icon () and the popup guides you. Click Clean to open the comparison page and compare the Salesforce record with the Data.com record. Compare the records. A check mark appears next to any Data.com field value that matches the corresponding value in your Salesforce record.

Salesforce data cleaning tips
  1. Choose the right data cleaning tools.
  2. Set a cleaning schedule.
  3. Create standards for data entry.
  4. Identify root causes.
  5. Review your requirements.
  6. Document your data entry points.
  7. Search for duplicates, missing fields, invalid data, and inconsistencies.
Apr 27, 2021

Full Answer

What is data clean in Salesforce classic?

Data.com Clean compares your account, contact, and lead records with records from Data.com and creates a link between your records and matching Data.com records. Clean also provides clean status information for accounts, contacts, and leads. In Salesforce Classic, your users can do the following.

How often should you clean your Salesforce database?

But having a Salesforce database that is chock-full of problematic data isn’t the end of the world. You can use tools like Insycle to clean already-existing data, then schedule regular automated data cleaning sessions to run on a daily, weekly, or monthly basis.

What is manual clean in Salesforce?

Manual Clean is available in orgs with a Data.com Clean license and to any Salesforce user in an org with a Data.com Prospector license. You can manually clean all the account records you have access to in Salesforce—not just the records you previously added from Data.com. Data.com Clean offers several ways to clean account records.

Why use cloudingo over Salesforce to clean dupes?

One massive advantage to using Cloudingo over Salesforce to clean dupes is the ability to merge up to 100 records at a time, with Salesforce we are limited to 3. All of this combined with Cloudingo’s handy dashboard which shows you the current state of your data makes it an App that shouldn’t be overlooked, check it out and grab a free trial!

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How do I clean up data in Salesforce?

How to cleanse dataRemove it. Duplicate data can easily take on a life of its own. However, merging duplicate records is key to an effective data cleanup process. ... Improve it. Once data has been properly removed or merged, assess what's left and determine how to enrich it with the most accurate, up-to-date information.

What is data cleansing in Salesforce?

The Salesforce data cleansing process also helps review the system users and their access levels. For example, get an insight on what CRM users left the company or changed their roles, understand if all administrators need access to certain data, see if there are any reports or test campaigns that need to be deleted.

What are the general steps in scrubbing data?

How do you clean data?Step 1: Remove duplicate or irrelevant observations. Remove unwanted observations from your dataset, including duplicate observations or irrelevant observations. ... Step 2: Fix structural errors. ... Step 3: Filter unwanted outliers. ... Step 4: Handle missing data. ... Step 5: Validate and QA.

What is data cleaning and scrubbing?

Data cleansing, also referred to as data cleaning or data scrubbing, is the process of fixing incorrect, incomplete, duplicate or otherwise erroneous data in a data set. It involves identifying data errors and then changing, updating or removing data to correct them.

What is Salesforce hygiene?

Salesforce hygiene means the system is maintained by its everyday users. Each representative keeps quality data that is easy to collect and doesn't slow down a sales funnel. In an ideal world, leads come into your Salesforce with the right name, company, and contact information.

What is Sfdc full form?

SFDC:- SFDC stands for Salesforce.com. It is a distributed computing and social venture software-as-a-service (SaaS) supplier situated in San Francisco. It was established in March 1999, to a limited extent by previous Oracle executive Marc Benioff. is the most popular cloud-based CRM today.

What are data scrubbing tools?

Data Scrubbing for Effective Data Management Processes Ensuring data quality in raw data coming from disparate sources with other structures and formats. A data scrubbing tool cleans the incoming data so that the integrated data set is standardized and formatted before being fed into the destination system.

What are the best methods for data cleaning?

Here are 8 effective data cleaning techniques:Remove duplicates.Remove irrelevant data.Standardize capitalization.Convert data type.Clear formatting.Fix errors.Language translation.Handle missing values.

What is data cleansing examples?

Data cleaning is a process by which inaccurate, poorly formatted, or otherwise messy data is organized and corrected. For example, if you conduct a survey and ask people for their phone numbers, people may enter their numbers in different formats.

Is data scrubbing necessary?

However, there are specific sectors and industries that, due to the essential roles they play in society, must make data scrubbing a very high priority. Unsurprisingly, data scrubbing is a high priority in data-intensive industries such as banking/finance, insurance, retail, and telecommunications.

What is the difference between data cleansing and data scrubbing?

Data cleansing, also known as data scrubbing, is the process of “cleaning up” data. A data cleanse involves the rectification or deletion of outdated, incorrect, redundant, or incomplete data from a database.

Why is data scrubbing important?

Data cleansing is also important because it improves your data quality and in doing so, increases overall productivity. When you clean your data, all outdated or incorrect information is gone – leaving you with the highest quality information.

What is bad data in Salesforce?

Bad data can refer to almost any data-related error in your Salesforce database. While there are some common outliers, there are a few common data errors that plague most companies: Duplicate records. Typos and other data entry errors. Formatting for phone numbers and addresses.

What is data cleansing?

A data cleansing program puts you in a position to minimize the impact that bad data will have on your company. By being proactive in your data collection, auditing, and cleansing practices, you can ensure that you maximize your marketing budgets, give your internal teams confidence in your data, and put yourself in a position to reliably scale ...

What happens if you have manual data entry?

If you have manual data entry from customers through forms, you are almost certain to have a high level of data errors. The same is true for data input by your own teams.

Can you find and create reports of fields that contain improper formatting?

You can find and create reports of fields that contain improper formatting. You can identify inconsistency issues, such as name capitalization problems. You can even filter your data to find records that are missing data for specific fields.

Is Insycle good for Salesforce?

Without it, you could have huge amounts of waste in your marketing and sales budgets and never know it. Insycle is an excellent solution for auditing Salesforce data.

How does dirty data happen in Salesforce?

In Salesforce and most other CRMs, the origin of dirty data can usually be pinpointed by one or more of the following behaviors: Importing data from varying sources that lack proper structure or formatting rules . Adding data that lacks proper structure or formatting rules (e.g. international phone numbers) ...

How to clean up data?

Every organization’s needs are different, but here are some actions that can help establish a process: 1 Assign a point person or team responsible for data cleansing 2 Schedule recurring events to tackle data cleanup and enrichment 3 Schedule weekly team meetings to assess what’s working or not working 4 Check the health of new data sources before adding 5 Review existing validation rules or set up new ones 6 Document any feedback, issues, or areas for improvement 7 Create documentation for data quality standards and best practices, including the reason why data is captured 8 Share documentation with organization and include in training for new employees

What to do if your organization does not have data quality standards?

Establish a process. If you discovered that your organization does not have data quality standards, then now — more than ever — is the time to create a formal process that supports complete and accurate data. An absence of process or poor adoption of process is what leads to dirty data in the first place.

Why is clean data important?

The importance of clean data. Clean data — data that is free from errors and inaccuracies — is essential to any sales team. It enables teams to focus on exploring leads, fostering customer relationships, and meeting business goals instead of constantly verifying the integrity of their data.

How to establish a process for data cleansing?

Every organization’s needs are different, but here are some actions that can help establish a process: Assign a point person or team responsible for data cleansing. Schedule recurring events to tackle data cleanup and enrichment. Schedule weekly team meetings to assess what’s working or not working.

Is it OK to cleanse data?

Once you understand the health of your organization’s data, it’s time to take action. It’s likely that things are OK; maybe good, but definitely not great. It’s likely your organization could benefit from a data cleanse.

Can you merge duplicate records in Salesforce?

Duplicate data can easily take on a life of its own. However, merging duplicate records is key to an effective data cleanup process. Duplicate Check for Salesforce is a free tool that finds duplicates, prevents duplicate records, and merges duplicate data. Cloudingo is a tool that not only allows you to deduplicate records, ...

Squeaky Clean Data

No matter how prepared you are for an emergency or how fast an email can be sent, it won’t get to the end user if you have bad data about that customer. According to Harvard Business Review, bad data costs US companies $3 trillion dollars in wasted time and resources to make up for or fix that data.

Database of Record

So where to begin? Let’s start by talking about your database of record (DBOR) or where you store the most accurate and up-to-date information about your customers. Step one is to make sure everyone (and we mean everyone) agrees and—more importantly—uses your DBOR as their source of truth about customer information.

Make Data Hygiene a Priority

It’s time to make data hygiene a priority in your day-to-day workflow. Let’s review some possible risks and solutions to improve the quality of your data.

All About the Data

Clean data is great. Fast processing of that data is even better. So let’s review some best practices in data storage that can help with account optimization and email processing times.

Data Retention

One of the easiest options for ongoing data hygiene is to create a retention plan to limit the number of data extensions in your account and the amount of data you store. When you create a data extension in Marketing Cloud, you can choose how you want to apply data retention by selecting to delete specific data or the entire data extension.

Prepped and Ready

In addition to saving your company money, reviewing data hygiene and storage is an important aspect of emergency preparedness. It’s like checking the expiration date of the food in your emergency kit. Just remember to focus on the following key principles.

Quiz

1 What is considered a best practice to control data processing times?

Why does StrategicDB offer data cleansing?

StrategicDB offers data cleansing services because no analysis is possible if you cannot trust your data. Some of our services include: segmentation modelling, dashboard building, market basket analysis, lifetime value analysis and much much more. ...

What is deduping in sales?

Deduping always triggers a discussion on deduping requirements and identifying what deduplication tool you will use. It involves the risk of deleting or merging data that is used or needed by someone else in the organization and will require the whole sales team to review their lists.

Is dirty data a risky business?

Since data quality affects many areas of your business, it is also a risky business as you are dealing with the data that your business depends on . If you are a Salesforce admin responsible for clean data, you probably have a hard time figuring out where to start? Here are a few simple steps that you can use to get started.

Reports, Folders & Dashboard Organisation

The reporting side of Salesforce can become messy very quickly and is something companies struggle to keep under control. Salesforce’ reporting system is so easy to use that users can be up and running in minutes after being given a basic “How to” demo, unfortunately this can have its down sides as well.

Field Trip & Page Layouts

Recently I’ve discovered a little App called Field Trip that can be downloaded from the AppExchange. Field Trip is simple and effective, it will analyse all of your fields for a particular object and then allow you to run your own Salesforce Reports on their findings.

Start Validating!

Even though its not going to help you clean your current data situation, there should be some questions you should ask yourself as you are starting a cleaning process.

Cloudingo

For everyone that has come to this article because they need to clean current record data, this is a part you will want to read. Cloudingo is a great App that has got a lot of recognition recently, they have 104 reviews on the AppExchange averaging 5 stars and have received many glowing reviews from various independent companies.

Data.com

Thanks to the Sales Cloud Certification I am now a resident expert on Data.com! (sort of). Data.com is a Salesforce product that allows you to perform a number of different services against your data, their flag ships products are Data Clean & Prospect.

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Learning Objectives

Squeaky Clean Data

Database of Record

Make Data Hygiene A Priority

All About The Data

Data Retention

  • One of the easiest options for ongoing data hygiene is to create a retention plan to limit the number of data extensions in your account and the amount of data you store. When you create a data extension in Marketing Cloud, you can choose how you want to apply data retention by selecting to delete specific data or the entire data extension. Follow ...
See more on trailhead.salesforce.com

Prepped and Ready

Resources

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