There are a few different ways to see the tasks that are assigned to a queue, both in TaskRay and in the standard Salesforce interface. You can view tasks assigned to a queue using the TaskRay Row View, by creating a custom board filter, as well as in a Salesforce List View. Row View
What is a task in Salesforce?
A Task in Salesforce is an activity helps keep ups the to-do list and assign, track, and filter tasks lists and notifications of an organization that needs to be worked on. A task may not have any specific time period or time duration for completion.
How do I edit an activity in Salesforce lightning experience?
From the activity row, click the dropdown arrow and editing options appear. Or, as you complete a task, click the checkbox to mark it complete. You can find many ways to use the activity timeline as you explore Lightning Experience. There’s no Tasks tab in Salesforce Classic beyond the My Tasks list on the Home page.
What are the activities in Salesforce events?
These activities help Salesforce event monitoring, scheduling meetings, and prioritizing tasks and workforces. These activities are similar to those of outlook and are used to invite people for certain tasks, events, and so on.
How do I Mark a task as complete in Salesforce?
Or, click Mark Complete to mark the task complete. You can also mark tasks complete from any list view. Of course, tasks are also shown in the activity timeline for the record you are looking at, and you can edit them there too. Salesforce Classic includes a calendar to help remind you about appointments.
How do I view assigned tasks in Salesforce?
Click the App Launcher menu, and enter Tasks in the search box that appears in the popup modal.Click on Tasks.You will be taken to a list of Tasks. On the right of the currently selected list view, you will see a link Create New View.Now your new view displays in Lightning Experience UI.
How do I see my activity in Salesforce?
View Your User Activity in Marketing Cloud IntelligenceTo the right of the navigation bar, click the dropdown arrow, and click the Account Settings gear icon.In the account menu, select Account Analytics.Click the User Activity tab. ... Apply filters to change the data displayed on the page.
How are tasks assigned in Salesforce?
Assign an existing activity to another User Click Edit on the Task or Event. Enter an active User in the 'Assigned To' field. After saving, the User to which the activity is assigned will see the new activity on his or her calendar.
Where is the task tab in Salesforce?
0:402:52How to Access & Create Tasks and Events List Views | SalesforceYouTubeStart of suggested clipEnd of suggested clipYou can also see tasks and events on your home tab click on the home tab and scroll down to view theMoreYou can also see tasks and events on your home tab click on the home tab and scroll down to view the events and tasks that are scheduled for today.
Where do we find events and tasks in lightning experience?
Click the Tasks tab, or click View All from the Today's Tasks list on the Lightning Experience Home page.
How do I find user activity history in Salesforce?
Go to Setup->Administrative Setup->Security controls->View Setup Audit trail. There you can see all the user activities.
What is delegated task in Salesforce?
With delegated tasks we can share the workload, and call on our different skillsets to ensure that efficiency stays top of our list. It also gives us another way to stay in touch while we are all working from home.
How do I enable tasks in Salesforce?
On the Open Activities related list, click New Task. *. On the Activity History related list, click Log a Call to add a task record with a status of Completed. Salesforce automatically relates the task to the record.
How do I assign a task to a queue in Salesforce?
To set it, navigate to Setup | Users | Queues. Then, you can click the New button and create a new queue and set Task as the supported object. However, note that you are only able to assign Task to Queues when you are at the Task tab in Lightning Experience.
How do I add tasks to Activity tab in Salesforce?
For this example we will use Event. Click on Page Layouts and then your current layout. Select Mobile & Lightning Actions from the list....Drag an action you want to add from the top section.Drag fields from the screen back to the top section to remove them.When done, click the Save button on the Action bar.
Tasks and events in Salesforce
Tasks and events in Salesforce combined are known as Activities in Salesforce. Though they don’t have a separate tab as they are dependent on other objects.
How to create new tasks and events in Salesforce?
Let us look into the detailed video tutorial to create a task and event in salesforce as related to the objects created.
Activity Timeline
When you look at a record in Salesforce Classic, such as a contact or opportunity, you use the Open Activity and Activity History related lists to stay on top of activities.
Recap the Latest Activities
Your colleague is out of the office, and you’re handling their accounts until they get back. When a client calls, how do you get up to speed on what’s been happening?
Find the Activities That Matter Most
If you’ve been working with an account, opportunity, or other record for any length of time, you probably have a mix of activities in the activity timeline. How do you find the details you’re looking for?
Tasks and Task Lists
There’s no Tasks tab in Salesforce Classic beyond the My Tasks list on the Home page.
Keep Your To-Dos Up to Date
Another great aspect of the task list is that while you see the list on the left, expanded details appear to the right for whichever task you have selected.
Calendar
Salesforce Classic includes a calendar to help remind you about appointments.
View Other Calendars
What’s especially helpful in Lightning Experience is how you can share your calendar and view your colleagues’ calendars from your calendar. Plus, you can add multiple calendars at the same time with user lists. If you don’t see user lists as a search category in the Add Calendars dialog box, ask your admin about setting up user list calendars.
What is Salesforce task?
Salesforce tasks are a great way for sales reps to manage what they need to do each day to move prospects and deals forward, but they need to be managed too. Even if a sales rep is using Salesforce tasks, it doesn’t guarantee that the task will be completed. Salesforce tasks can still get lost in the shuffle, forgotten about, or completed late.
What does it mean when there is no task set in Salesforce?
If there is no task set, it means that the sales rep: isn’t sure what to do next, forgot to create a next task, or is managing things outside of Salesforce – like a notebook or spreadsheet. If the sales rep isn’t sure what to do next, that can be solved with some sales coaching.
Why is Salesforce so important?
That’s why Salesforce tasks are so important for sales reps to be using each and every day to help sales reps track, manage, and work their deals through the sales process. But Salesforce tasks can be hard to manage – they can get lost, ...
Why is Salesforce overdue?
When a Salesforce task is overdue, it increases the risk of the deal being forgotten and it blocks the sales managers visibility into how the deal is moving. The longer a task is overdue, the more likely it is that it will remain overdue because it probably means the sales rep got busy with other, hotter deals.
Can Salesforce tasks be forgotten?
Salesforce tasks can still get lost in the shuffle, forgotten about, or completed late. And to make things more complicated, you can create Salesforce tasks from other tools – most notably, sales engagement platforms that sales reps are also using everyday like Outreach or Salesloft.
