Slaesforce FAQ

how to send branded gifts via salesforce

by Dallin Gottlieb Published 3 years ago Updated 2 years ago
image

Send gifts directly in Salesforce Collaborate on gifts Work with your Creative Partner to choose, create and brand gift packages. Send gifts in a few clicks Salesforce users simply choose a lead or contact, select a gift to send, customize the gift message, and hit "Send Gift."

Send gifts in a few clicks
Salesforce users simply choose a lead or contact, select a gift to send, customize the gift message, and hit "Send Gift."

Full Answer

What are planned gifts in Salesforce?

Planned gifts, or legacy gifts, are something we often discuss with clients who use or are looking to use Salesforce to manage fundraising data and processes. Salesforce can be customized to meet the needs of any organization’s planned giving program. In this post, you’ll find a few options and things to consider with each option.

How should I use Salesforce brands in my listings?

- Make Salesforce brands the most prominent portion of your listing name. - Use other third-party brands without authorization or in violation of their brand use guidelines. Examples: - Email Inbox Dashboard - Salesforce Maps - Beta Email Inbox Wizard by Alpha How should you use Salesforce brands in text?

Can Salesforce be customized to meet the needs of Planned Giving?

Salesforce can be customized to meet the needs of any organization’s planned giving program. In this post, you’ll find a few options and things to consider with each option. What is Planned Giving? Let’s start with first defining planned giving and a bit about these types of gifts.

What are the Salesforce partner branding guidelines for event sponsors?

As a Salesforce partner or event sponsor, you need to comply with our Salesforce Partner Branding Guidelines and all applicable intellectual property laws in your use of brands, logos, domain names, and creative assets. The Salesforce Partner Branding Guidelines are subject to change.

image

What is planned gift in Salesforce?

Planned gifts, or legacy gifts , are something we often discuss with clients who use or are looking to use Salesforce to manage fundraising data and processes. Salesforce can be customized to meet the needs of any organization’s planned giving program. In this post, you’ll find a few options and things to consider with each option.

What is the best approach to giving a planned gift?

If planned gifts are infrequent for your organization, starting with the donation record type is the best approach. As your organization grows, or if you have an established planned giving program, exploring the custom object path will provide you with the most options.

What is Planned Giving?

Planned gifts are a type donation that an individual chooses by committing a financial or stock gift (occasionally property or items that are illiquid) at some future date. Nonprofit organizations receive funds from a planned gift either at a designated disbursement date or upon the estate settlement of the constituent (typically after the death of the constituent). Planned giving is also sometimes called “legacy giving”, referring to the legacy that the donor leaves for the nonprofit organization. Effectively managing planned gift disbursements will often require the nonprofit’s legal advisor or team to navigate.

Do you have to account for planned gifts in pipeline income?

Given the nature in which these funds are received, it is uncommon for an organization to account for planned gifts in any weighted pipeline income estimates until details of the disbursement are confirmed. If planned giving is recorded as part of long-term budgeting, the planned gifts are almost always considered separately from the more common annual or occasional gifts.

Can you track planned giving?

For some organizations, using a custom object to track planned giving is the best approach. With this approach, reporting and donor roll-up summary data will be totally separate from the opportunity data. In addition, administrators can define the required and available fields for the custom object, avoiding the uncomfortable situation described above. Administrators also have additional flexibility, such as creating multiple record types with custom fields and specific page layouts for various types of planned gifts (bequests, annuities, stock, property, etc) without over-complicating the donation object.

Do organizations report planned gifts?

As mentioned above, most organizations do not include planned gifts in their forecast reports for donor revenue. But, all organizations will likely want to know if a constituent has informed the organization of an established planned gift. The key here is knowing. A lot planned gifts are not disclosed prior to the donor’s estate settlement. If the gift is disclosed, it is in your organization’s best interest to track this information with other relevant constituent data so that future engagements with the donor are informed by this planned contribution.

Do planned gifts have to be excluded from pipeline forecasts?

There are, however, some challenges to this approach. Most importantly, evaluation of and updates to all reports on donations and donation roll-up fields is recommended so that planned gifts are excluded from pipeline forecasts and donor totals. This is especially true considering that the close date and amount, which are both required fields for all opportunities, will be only estimates until disbursement information is provided. Some development officers may shy away from this approach because it will require them to enter in a date, which essentially infers the date of death.

What is acquisition and how does it work?

I define “acquisition” as the processing of purchasing or renting lists from a third-party list broker. These lists will contain the names and addresses of individuals who could be potential donors. These individuals will be new to your organization. In other words, they do not exist in your database already.

Example of how to start with acquisition for nonprofit fundraising

Let’s talk through an example. In this scenario, I will be focusing on a medium-sized regional nonprofit whose mission focuses on southeastern wildlife conservation. This organization wants to expand their membership program by 2,500 individuals. How would they go about renting a list to start this process? Here are some general steps.

Using Salesforce as a Donor CRM: Some Considerations

In this post you have probably noticed that I have been very careful to state that you have the option to rent or buy names. It is a common industry standard that you do not actually “own” the name until that constituent converts and becomes a donor. You “rent” them for a period of time until this conversion happens.

Summary: Using Not for Profit Software for Better Fundraising with List Acquisition

I hope that this blog post provided you a bit more detail on the acquisition process within Salesforce. This is a very complex topic, so one small blog post can not possibly do it justice. There are a lot more details that I left out for the sake of simplicity.

How to indicate your offering is for Salesforce?

Do: Indicate in your marketing materials that your offerings integrate with Salesforce by using smaller text in a plain font. Emphasize your brand, not Salesforce brands. Use the phrase “for Salesforce®,” or the like, but only do so referentially. Don’t: Include “for Salesforce” in your company name, product name, logo, or tagline. Use Salesforce logos or design elements alongside, or the same size as, your brand to indicate your offering is “for Salesforce.”

What is Salesforce 1.0 branding?

1.0_Branding Ensuring that your brands are distinct from Salesforce brands

What are Salesforce partner guidelines?

As a Salesforce partner or event sponsor, you need to comply with our Salesforce Partner Branding Guidelines and all applicable intellectual property laws in your use of brands, logos, domain names, and creative assets. The Salesforce Partner Branding Guidelines are subject to change. Partners are responsible for ensuring all branding and related marketing materials, press releases, and online assets and communications (“Branding Material”) are consistent with current Legal Policies. Salesforce may require partners and/or sponsors to change and/or remove any Branding Material it deems to violates the Partner Branding Guidelines. While we do not like to, we have forced partners or event sponsors to change corporate and/ or product name(s), domain names, social media assets, signage, printed promotional materials, partner website copy or logos, product descriptions, demos, booth design, messaging, and other materials. Costs for rebranding or new material to comply with Salesforce branding guidelines shall be the sole responsibility of the partner and/ or sponsor. Failure to change and/ or remove Branding Material when directed by Salesforce may affect your standing as a partner or result in ejection from an event without any refund.

How to cite Salesforce?

Do: Use a legal line explaining that any Salesforce brands you reference are owned by Salesforce. Use an easily readable font and location for the legal line. Use a legal line on any type of promotional material referencing Salesforce brands, including webpages, videos, and printed material. When referencing Salesforce’s legal name (salesforce.com, inc.) please use initial cap only at the beginning of a sentence. Don’t: Use Salesforce trademarks on any website, publication, or other promotional material without a legal line that properly identifies Salesforce brands as belonging to Salesforce. Make the legal line so small that it cannot be read or seen easily. Use any incorrect variants (for example, “Salesforce, Inc.” or “Salesforce.com, Inc.”). “Salesforce, Sales Cloud, and others are trademarks of salesforce.com, inc., and are used here with permission.”

Is Salesforce a trademark?

All Salesforce brands and Branding Material, including trademarks, logo s, designs, websites, social media assets, videos, marketing collateral, white papers, etc., are important assets of the company and are protected by various intellectual property laws in the U.S. and worldwide. Salesforce protects its own intellectual property and it respects the intellectual property rights of others. Salesforce expects its partners to do the same. In the past, some partners have had to change or abandon brands or Branding Material because they conflicted with Salesforce’s intellectual property rights, provisions of agreements with Salesforce, and/ or the rights of others. These guidelines have been developed to assist partners in: (1) building their own strong brands and materials, and (2) avoiding costly rebranding and/or infringement issues. Salesforce strongly encourages all partners to carefully review this document and the terms and conditions of their agreements with Salesforce prior to developing brands or Branding Material, including those for online use and use at events.

Do you use Salesforce marks as verbs?

Do: Use a generic noun following a reference to a Salesforce brand in text (for example, platform, offering, technology, etc.). Don’t: Use Salesforce marks as nouns or verbs. Use abbreviations in place of Salesforce’s full brand names.

Can you use "force" in a company name?

Don’t: Use “force” in your company, service, or product names.

Why is it important to send a gift to your customers?

The right gift can go a long way in building personal relationships with customers, and fostering long-lasting connections.

What to get your customers for marketing gifts?

DO: Get creative with your marketing gift ideas! Nobody really needs another branded notebook, pen, or t-shirt. Any materials or products with your logo on them are direct representations of your company, so choose something your customers will get excited about! Whether it’s a cool t-shirt, Bluetooth headphones, pens, or stickers, the right product branding can go a long way.

What are marketing gifts for healthcare?

Due to concerns about bribery, marketing gifts for healthcare are similar to those for enterprise companies in that healthcare providers often have gifting policies, and may even be unable to send a gift exceeding a certain amount of money. Gifts we recommend for healthcare are:

Why do people give marketing gifts?

The reason for marketing gifts is simple: the state of marketing isn’t what it used to be. It’s now easier than ever for you (and your competitors) to reach out to your customers and prospects directly and daily. As a result, your prospects and customers are now used to spray-and-pray email blasts, irrelevant ad messages, and unwanted cold calls—all of which are difficult to combat against. Sending a marketing gift is an excellent way to break through the noise and connect with people on a human level. Plus, 44% of people said they had visited a brand’s website after receiving direct mail: 34% searched online.

How to follow up on a direct mail campaign?

In your handwritten note, let the recipient know that you will be following up, and how. Then, wait a day or two after your gift is delivered, just in case there are any hold-ups in it arriving at their desk. Next, a week or so to see how they’re doing and if they received your package.

What is a gift for real estate?

In this fiercely competitive industry, gift-giving is an excellent way to secure those referrals and differentiate yourself from the thousands of other real estate agents all vying for the same clients. Marketing gifts convey you have your clients’ best interest at heart and establish trust between you and your clients as well.

What is the goal of marketing gifts for small businesses?

Marketing Gifts for Small Businesses. A common goal for small businesses is usually brand awareness and brand recognition. However, most small businesses do not have the benefit of massive budgets for marketing gifts to get their name out there.

What is gift sending company?

The gift sending company offers an extensive collection of engraved and personalized gifts for all occasions. You can search for baskets by gift type, price, or event.

Why do people use gift sending services?

By using a gift sending service, you ensure the experience is great for both parties.

What is Snappy gift?

Snappy makes it easier for you to send gifts to clients, prospects, or teams. Like Sugarwish, your recipients get to choose the gifts they want from a collection of products like gift cards, tech accessories or subscriptions, and more.

Why do we use corporate gifting platforms?

We chose the following corporate gifting platforms because they take care of all other gift handling issues including shipping, insurance, tracking, security, and deadlines.

What is Handywrytten gift?

Handywrytten takes a unique and different approach to gift sending that’s designed to build deep and lasting bonds with your customers through handwritten notes.

What is a packed with purpose gift box?

Not sure what gift to send to a picky client or prospect? Packed with Purpose offers gift boxes with handcrafted items from businesses and nonprofits whose products create societal impact.

What is Giftsnideas?

Giftsnideas is an online gift-sending platform that allows you to choose from a variety of handpicked gifts. It sends gifts to recipients across 12,000 international cities.

How to create a campaign in Salesforce?

To create a Salesforce Campaign, click on the Campaigns tab. On the right, click New. However, if you don’t have permission to do this, you need the Marketing User checkbox set to True. You find this feature on the User record. Ask your system administrator to edit your User record and set this checkbox to True.

What is Salesforce campaign?

A Salesforce Campaign is a group of Leads and Contacts exposed to specific marketing communication (s). It stores essential performance metrics and means salespeople can quickly see the customers and prospects that received marketing activity.

What is a campaign member in Salesforce?

A Campaign Member describes the relationship between an individual Lead or Contact and a specific Salesforce Campaign. It tracks the change in this relationship over time and is critical for building useful marketing reports and dashboards in Salesforce.

What does setting the right member status value mean in Salesforce?

Setting the right Member status values for each Salesforce Campaign means we can run reports that compare the effectiveness of our marketing activities.

Why do companies send one off emails?

Many companies send ‘one-off’ emails to their customers and prospects to drive short-term inquiries and sales.

Can you link a Salesforce form to a Salesforce campaign?

If you don’t have a marketing tool, you can use a simple web-to-lead instead. However, in either case, link the form to a Salesforce Campaign. That way, not only do you capture the person as a Lead, but you also connect the Lead and any subsequent Opportunity to the Campaign.

Does Pardot improve marketing effectiveness?

The answer is that it vastly improves the visibility of marketing effectiveness . Pardot, Marketo (and similar tools) are superb at the granular level. You can see what an individual clicked on, the web pages they visited, etc. Unfortunately, it’s harder to understand the overall effectiveness of campaigns.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9