Slaesforce FAQ

how to set up territory management in salesforce

by Willis Langworth I Published 2 years ago Updated 2 years ago
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Steps to Enable Territory Management in Salesforce

  • Create your territory hierarchy.
  • Assign users to territories and create rules for account assignment.
  • Preview your account assignments.
  • Activate your territory model.

How Do You Activate Territory Management in Salesforce?
  1. Go to Setup.
  2. In the Quick Find box, enter territories then select Territory Settings.
  3. Click Enable Enterprise Territory Management.
  4. To start out, select the most restrictive access levels, then click Save.
May 25, 2021

What is territory used for in Salesforce?

  • Enterprise Territory Management is version 2.0 of territory management. ...
  • In territory management, if both account and the opportunity owner is assigned to a territory, then automatically the opportunity also gets assigned to the territory. ...
  • Territory management integrates with customizable forecasting. ...

What does a territory manager do?

One of the most crucial duties of a territory manager is to encourage the sales team to provide the best results for increasing the company's profitability. Territory managers are conducting sales training, improving marketing strategies and approach, reviewing sales pitches, analyzing current market trends, and reaching sales goals.

Is Salesforce a good CRM in general?

The new Individual object in Salesforce CRM is a good start towards fulfilling the requirements of GDPR. Individual records are related tightly to any person record in Salesforce, be it a Lead, Contact, or Person Account. It is designed to hold personal data preferences and details for processing.

How does Salesforce administer Salesforce?

What is Salesforce Administrator

  • Role of Salesforce Administrator in an organization.
  • Characteristics of a Salesforce Administrator
  • Description of Salesforce Administrator Profile
  • The market of Salesforce Administrator Professional
  • Future of Salesforce Administrator

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How do I set up a territory in Salesforce?

To create a top-level territory, hover over the territory model name and click Create Territory. To create a child territory from an existing territory, hover over the territory name and click Create Territory. On the New Territory page, define the territory: give it a meaningful label, choose its territory type.

What is the use of territory management in Salesforce?

Territory management is an account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories.

How do I assign accounts to territories in Salesforce?

Assign Users to TerritoriesFrom the territory model hierarchy, open the territory where you want to assign users.On the territory's detail page, in the Assigned Users related list, click Manage Users.On the Assign Users page, select or search for the user you want to add.Click Save.

How do territories work in Salesforce?

Territories organize groups of accounts and the Salesforce users who work with those accounts. Territories are created based on territory types. The territory record shows assigned users, manually assigned accounts, the forecast manager, and rules that assign accounts automatically.

How do I enable territory management?

To enable the Territory Management feature, follow these steps:Go to Setup.In the Quick Find box, enter territories then select Territory Settings.Click Enable Enterprise Territory Management.To start out, select the most restrictive access levels, then click Save.

What is Salesforce territory planning?

Territory Planning helps sales and service operations manage and rebalance territories. Specifically, it helps teams: Align territories with account, user, and critical business data. Distribute sales opportunities and service requests in an equitable way.

How do you assign accounts to territories?

You can assign accounts to the territories they belong to manually or by applying assignment rules. A rule identifies one or more characteristics you use to define that territory, and tells Enterprise Territory Management to assign accounts with those characteristics to that territory.

How do I add an account to my territory?

Assign Accounts to a Territory ManuallyFrom the territory model hierarchy, open the territory where you want to assign one or more accounts.On the territory's detail page, in the Manually Assigned Accounts related list, click Add Accounts to see a list of your organization's accounts.More items...

What is territory model in Salesforce?

A territory model represents a complete territory management system for your company. Modeling lets you create and preview multiple territory structures and different account and user assignments before you activate the model that works best.

What is territory management?

Territory management is the process by which sellers prioritize and manage a group of customers and prospects, who are typically organized by segments (such as geography, industry and need).

What is territory management in CRM?

Meaning of the term territory management in CRM software In most CRM systems, the term territory management designates a process of lead routing and account management based on a prospect or customer location.

How many territories can an instance of Salesforce have?

1,000 territoriesBy default, each territory model can have up to 1,000 territories.

What is Salesforce Territory Management?

Salesforce Territory Management allows Sales reps to create well-balanced and effective sales territories based on certain criteria. It provides the ability to create reports that can track the effectiveness of territories. Accounts can be assigned to territories, either manually or by setting the assignment rules.

How to manage territory?

How can Territory Management Increase Your Sales? 1 Save money and increase sales by optimizing resources – With sales territories, you can make sure you’re allocating your resources effectively. 2 Increase customer satisfaction with effective customer service – Service territory management ensures that you have adequate resources to cover the number of customers in each region. 3 Faster onboarding – With well-organized territories, it’s faster and easier to onboard new employees like sales reps. They can easily see who their clients and leads are and where they’re located.

How can accounts be assigned to territories?

Accounts can be assigned to territories, either manually or by setting the assignment rules. The key benefits of Territory Management are increased sales with complex structure, generate category wise sales reports, transfer sales reps between territories, and evaluate sales performance with greater accuracy. Author: AJ.

What is a territory model state?

Territory Model State. The territory model state represents whether a territory is in the planning stage, active use, or archived. You can have only one active territory model at a time but you can create and maintain multiple models in planning or archived state to use for additional modeling.

What is a territory type?

Every territory you create should have a territory type. Territory types are basically used for organizing and creating territories.

What is the territory hierarchy?

Territory Hierarchy. The territory hierarchy defines a model’s territory structure and serves as its main point of interaction. You can start from the hierarchy to create, edit, and delete territories; run assignment rules for territories, and navigate to territory detail pages for more information.

How to track user functions within a territory?

Track user functions within territories by creating territory roles and assigning them to territoryusers as needed. For example, create roles such as Territory Owner, Sales Manager, Product Specialist,or Sales Representative. Users can even have different roles in different territories.

What is a territory model state?

Territory model state indicates whether a territory is in the planning stage, in active use, or archived. You can have only one activeterritory model at a time, but you can create and maintain multiple models in planning or archived state to use for extra modelingor reference. Some states reflect a territory model’s lifecycle and others indicate errors in processing when states are changed.

What is a rule in a territory?

A rule identifiesone or more characteristics you use to define that territory, and tells Enterprise Territory Managementto assign accounts with those characteristics to that territory automatically. Accounts are assignedto territories according to your rules automatically on account creation or update only if your territorymodel is in Active state.

How to set up a filter based opportunity territory assignment?

To set up filter-based opportunity territory assignment, first familiarize yourself with how it works. Then enable the feature. Next,you’ll define the Apex class that supplies the filter logic—using either our code or your own. If you are using our code, you assignpriority values to territory types and run the job that executes the Apex class.

What is a territory type?

Territory types help you organize your territories by key characteristics important to yourAvailable in: Developer andcompany. Every territory you create has a territory type. Territory types are used for organizingPerformance Editions andand creating territories only. They don’t appear on territory model hierarchies.in Enterprise and Unlimited

Can you delete a territory model?

Delete a territory model if your team no longer actively uses the model for territory managementor reference. You can’t delete an active territory. The model must be in Planning or Archived state.

Can you assign users to territories?

Assign users to the territories they operate in to sell products and services. You can assign users to territories that belong to modelsin Active or Planning state, though assignments made within Planning state models are for planning purposes only. They don’t affectuser access to records.

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