You cannot delete the Community, but you can mark it Inactive so that no one can access it. Use the Community Management page for that Community to change its Status. https://help.salesforce.com/articleView?id=networks_unpublish.htm&language=en_US&type=0
- To delete published article and translations, first remove them from publication by choosing edit or archive.
- When a user without delete access cancels the editing on published article, the newly created article draft is not deleted automatically.
How do I delete a document in Salesforce?
To delete a document, click Del next to the document on the documents list page. Alternatively, click Delete on the documents detail page. When you delete a document, Salesforce stores it in the Recycle Bin. You can restore the document to your document library within that time by clicking Undelete from the Recycle Bin.
Is it possible to delete published articles?
But it looks like only Draft articles can be deleted. I cant see any option to delete published articles? Everything on this exchange is about Salesforce. You don't have to add it to your posts. It's redundant. Remember, it's the Salesforce Stack Exchange. Show activity on this post. To delete published article you need to archive the article.
How do I delete archived articles in Lightning?
I finally accomplished it by switching to Classic UI, heading to Article Management, viewing archived articles and deleting. I suspect in order to do this in Lightning, you actually have to customize the knowledge tab in the service console to have a delete button.
How do I remove content from a library?
There are two methods for removing content from libraries: archiving and deleting. Available in: Salesforce Classic ( not available in all orgs) Available in: Contact Manager, Group, Professional , Enterprise, Performance, Unlimited, and Developer Editions
How do I delete an article in Salesforce?
Delete an Article TypeFrom Setup, enter Knowledge Article Types in the Quick Find box, then select Knowledge Article Types.Next to the article type, click Del.Confirm that you want to delete the article type.
Can we delete published article in Salesforce?
You can delete articles and translations on the Article Management tab or the detail page of the article or translation. Deleting permanently removes articles from the knowledge base. You can delete draft articles, draft translations of articles, or archived articles, but not published articles or translations.
How do I delete an article?
StepsBecome an administrator. ... Go to the article that you want to delete. ... Decide if it's necessary to delete the article. ... At the top of the article, under the "More" dropdown, click on the "Delete" button.Select the reason that you want to delete the page. ... Click on "Delete page" to delete the article.
How do I add an article to a community in Salesforce?
Add Topics to ArticlesSelect Article Management.Click the pencil icon. next to When will my bike arrive?In Add Topic, begin typing Customer and then select Customer Support.Click Save.Click the pencil icon. ... In Add Topic, begin typing Social and then select Social Groups.Click Save.Click the pencil icon.More items...
How do you cancel a published knowledge article?
In the Navigation pane of the knowledge article, click Functions > Request Cancellation. Click Yes to confirm the cancellation request.
How do I archive a knowledge article in Salesforce?
Mass archive articles in Lightning Experience UILog in to Salesforce.Go to the 'Knowledge' tab.Go to the 'Published Article' list view.Select the articles you would like to archive.Click the drop down arrow icon.Select Archive.
How do I delete an article from Poppulo?
In the Articles drop-down, choose All Articles. Use the checkboxes to choose the Articles you wish to delete, then select the Delete button. A Confirmation window with your selected Articles will appear. Select Delete to delete the Articles.
How do you delete an article in Zendesk?
Permanently deleting a knowledge base articleIn Guide, click the Manage articles ( ) icon in the sidebar. The Lists tab opens by default.Click Archived articles. ... Find and select an archived article from your list. ... In the archived article, click Delete, then click OK to confirm the deletion.
How do you remove an article from the Internet about yourself?
Contact the online news publisher directly to request removal; Contact online search engines (such as Google) to remove outdated search results; Obtain the services of a legal team that can help you determine the right course of action.
How do I add an article to a Salesforce topic?
Required Editions and User Permissions Use the search bar to look for articles. Filter your search by selecting a data category group, followed by a specific category. Click an article, and then type to assign topics. Choose a suggested topic or type a new one.
How do you assign an article to a data category?
Assigning Data Categories Go to “Setup” and look for the “Quick Find” box. Search for “Data Category Assignments” under the Articles zone. Click “Edit” then choose the categories you want to assign. Click “Save.”
How do I create an article in Salesforce?
Create Article TypesFrom Setup, enter Article Types in the Quick Find box, then select Knowledge Article Types.Click New Article Type or edit an existing article type.Enter the information for the following fields: ... Click Save.In the Fields section of the Article Type definition, click New.More items...