Slaesforce FAQ

how to start out as a salesforce administrator

by Mose Kunde Published 3 years ago Updated 2 years ago
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How to become a SalesForce Administrator

  1. Earn a Bachelor's Degree in Business, Communications, or other related field.
  2. Get certified by obtaining the Salesforce certification
  3. Gain two to four years of experience using the Salesforce platform, including implementation, training and documentation.
  4. Improve your computer skills. Employers often request advanced skills, so register for training if needed.

Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce Administrator
  1. Visit the official Salesforce Admins site. ...
  2. Listen to the Salesforce Admins podcast. ...
  3. Learn more about Salesforce. ...
  4. Connect online with Trailblazers. ...
  5. Find a job in the Salesforce ecosystem. ...
  6. Get hands-on at a Salesforce event.
Jul 24, 2019

What is the average salary of a Salesforce admin?

Over the last 12 months, Salesforce admin jobs in the US have exceeded 3,240 and have grown at 34%. A Denver User Group survey of Salesforce admin salaries found that the average salary for uncertified people was $ 69,600, and the average salary for certified people jumped to $ 86,850. Annual variance due to Salesforce administrator certification.

What are the duties of a Salesforce admin?

Sample Job Description: Nonprofit Salesforce Administrator

  • Summary of position. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our database.
  • Key Duties & Responsibilities
  • Skills Required
  • Experience

How to build a career in Salesforce?

You can refer the following resources for salesforce learning:

  • Trailhead by Salesforce itself, start learning for free no. Just create account and start learning.
  • Salesforce forum helps you with questions and answers and some topics in-depth
  • C R S Info Solutions, popular for project based training program and

Why do you need a Salesforce administrator?

Salesforce administrators work hard to achieve efficiency and promote productivity. They offer creative solutions, making Salesforce users happier and business more efficient. A good Salesforce administrator will not only execute what is requested, but will also make suggestions on how things can be done better.

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How do I become a Salesforce admin with no experience?

Enroll yourself in an InternshipFundamentals of Salesforce or SFDC.Coursework in SQL and related Database concepts.Strong competency in Javascript and related frameworks.Small projects are done in Salesforce.Strong analytical and problem-solving skills.Exceptional coding skills.

How do I become a good Salesforce administrator?

Desirable Skills for Salesforce AdministratorsGood communication skills to enable you to work across the company and help user adoption.Be able to build reports, dashboards and workflow rules.Ability to analyse data and know about security.More items...

What does an entry level Salesforce Admin do?

The responsibilities of an entry-level Salesforce administrator include monitoring access levels to the dashboard (or visual representation of data compiled from a report or reports), creating new user profiles, running deduplication tools, and training people how to utilize the applications.

What skills do you need to be a Salesforce administrator?

Here are the best 11 skills that a Salesforce Administrator needs to have:Data Management Skills. ... Leadership Skills. ... Communication Skills. ... Project Management Skills. ... Organizational Skills. ... Understanding of Sales. ... Salesforce Knowledge and Resourcefulness. ... Process Building.More items...•

Is it hard to get hired at Salesforce?

As one of the most respected companies in the world, the hiring process at Salesforce is a very competitive one. According to employee reviews online, it looks like the recurring theme is one of “internal referrals” when it comes to filling open positions.

How do I start a career in Salesforce?

Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce AdministratorVisit the official Salesforce Admins site. ... Listen to the Salesforce Admins podcast. ... Learn more about Salesforce. ... Connect online with Trailblazers. ... Find a job in the Salesforce ecosystem. ... Get hands-on at a Salesforce event.More items...•

Is Salesforce Admin easy to learn?

Is Salesforce easy to learn? Though Salesforce is extensive, it is not difficult to learn. If you put your mind and concentration into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.

Is it hard to be a Salesforce Admin?

No, Salesforce admin jobs are not easy. These jobs are challenging because the person in the role must navigate the needs of the end-user in order to provide the best experience with both the system and the company they work for as possible.

Is it hard to become a Salesforce administrator?

Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard. The majority of the aspirants managed to pass the exam with more than 70% marks with just six months of dedicated preparation.

Does Salesforce admin require coding?

Hence, Salesforce Admin will be working with a team of developers, consultants, and others. They will take care of the coding part. So, a Salesforce Admin doesn't require coding as a part of his daily task.

Can I get a Salesforce job without a degree?

What you really should have is experience with the platform and certifications that show your expertise and knowledge of the Salesforce system. So while you can definitely have a Salesforce career without a degree, you will need to pursue more knowledge and learning in order to be successful.

Are Salesforce admins in demand?

Yes, salesforce administrators are in demand. This is largely due to Salesforce becoming the number one Customer Relationship Management (CRM) platform, with a 19% share of the CRM market. This means that many roles involving expertise in Salesforce are more in demand than ever.

First – what is a Salesforce Administrator?

Put simply, Salesforce Administrators are people who help businesses get the most out of their Salesforce set-up. They are responsible for defining system requirements and customizing the platform to the needs of their business.

Certifications are more important than ever before

According to Mason Frank’s most recent Salesforce Salary Survey, 77% of professionals working with Salesforce hold at least one official certification, and 39% stated their salary increased after getting one.

Salesforce Administrator should master the art of communication

It doesn’t matter where you work in Salesforce, as an Administrator, Developer, or Architect, good communication skills will always be crucial to your success in a role.

A little time and a little patience

Becoming a Salesforce Administrator may take a little time. While many Salesforce Administrators got into the role because someone in a business needed to learn to support their new Salesforce implementation if you’re training to become a Salesforce Administrator on your own, it may take a little more time.

Salesforce Administrator is expected to put theory into practice

With many organizations hiring one or more people to take care of the administrative side of their Salesforce implementation, there’s plenty of opportunities to land a job as a Salesforce Administrator.

Sign me up for a free Trailhead account

Learn in-demand skills, earn resume-worthy credentials, and connect with a community of Trailblazers for mentorship and employment opportunities.

2. How can I get prepared?

We’ve got the tools to help you prepare for your exam, no matter your learning style. We’ve covered all the bases, with exam guides, interactive study tools, videos, trailmixes, and more.

Discover Trailhead Academy

Accelerate learning across your organization with access to Salesforce experts.

3. Can Superbadge Super Sets help me?

The design of a Trailhead module offers step-by-step instruction and bite-sized learning with interactive challenges so you can test your newly developed skills.

5. How do I ace the exam?

Test-taking is stressful for lots of people. Even if you think you’ve got all the concepts for the Salesforce Certification down, you may dread the actual exam just because test-taking isn’t your thing. But you can manage your state of mind and put a success strategy in place to help you breeze right through exam day!

6. Are there more resources?

Yes, of course! Bookmark the Salesforce Admin Career Development page where you can find all of the resources designed to help you grow your Salesforce Admin career.

The Trailblazer Blog

Discover expert insights to help you develop your career, connect with Trailblazers, learn Salesforce, and earn certifications. Explore practical how-to guidance, authentic peer perspectives, and inspiring Trailblazer stories.

Who is a Salesforce Administrator?

A Salesforce administrator (or admin) is a professional within the Salesforce environment who works closely with stakeholders to define system requirements and customize the Salesforce platform to solve the organization’s unique needs. In simple terms, the Salesforce admin helps users get the most out of the Salesforce platform.

Roles and Responsibilities of a Salesforce Admin

If you want to know how to become a Salesforce administrator, you must learn what the roles and responsibilities are like. Since Salesforce can be used in different ways in different organizations, the role of the admin varies from one organization to the next and one industry to another.

What it takes to be a Salesforce Admin

Different people take different routes on how to become a Salesforce administrator. However, if you’re looking for the standard path, here’s what you need to know.

Read to become a Salesforce Administrator? Enroll for our Salesforce Administrator Career track now

Get practical, hands-on training to help you master and manage the functionality and a wide range of important features available in Salesforce by registering for our Salesforce Admin Course.

What is Salesforce administrator?

A Salesforce Administrator uses their knowledge of Salesforce to find ways to drive user adoption and generate ROI on the implementation of Salesforce. A Salesforce Administrator can be anyone although there are important qualities to consider before diving headfirst into the role:

How long does it take to get Salesforce certified?

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

Is Salesforce in high demand?

Salesforce Administrators are in high demand. Companies with high growth realize the potential and value Admins bring. These high-growth companies now make serious human capital investments such as re-skilling workers and hiring certified Admins.

What is Salesforce administrator?

Salesforce administrators specialize in the Salesforce suite, which is a popular software used to manage customer service processes. They are the ones who train employees in using the software and troubleshoot any issue related to it.#N#You will be overseeing a company's operations going through the Salesforce software, which is no small undertaking. You will manage the employees' user-profiles and monitor marketing data.#N#You will be responsible for importing new leads and managing data flowing through the software. You will have to make sure every employee in the corporation is able to use Salesforce products efficiently and without holdups or glitches in the system.

How much does Salesforce make?

Salesforce Administrators in America make an average salary of $84,952 per year or $41 per hour. The top 10 percent makes over $108,000 per year, while the bottom 10 percent under $66,000 per year.

What are the best states to work for Salesforce?

The best states for people in this position are Washington, California, Nevada, and New Jersey. Salesforce administrators make the most in Washington with an average salary of $104,973. Whereas in California and Nevada, they would average $101,801 and $91,639, respectively. While salesforce administrators would only make an average of $91,198 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Educate Yourself

Expand your knowledge of the Salesforce Platform whenever you can – try to learn something new every day. Whether that means self-training using Trailhead, getting your Salesforce certification, attending in-person events (post-pandemic) or online events/webinars – or any combination of these.

2. Get Involved with the Trailblazer Community

Join the online Salesforce Trailblazer Community. It’s a great place to learn and connect with other Salesforce Administrators and experts, get new ideas and learn best practices. Join the groups that make sense for how you are using Salesforce and ask questions within those groups. Go to the Answers tab and post a question.

3. Join Your Local Trailblazer Community User Group

Trailblazer Community Groups are local groups that are run by other Salesforce Admins in your geographical area – not by Salesforce. This is THE place to meet other Salesforce Admins and learn about how they are using the platform. Sharing information with other Salesforce Admins, asking them questions about how they solve issues, etc.

4. Attend Dreamforce

I have attended 16 Dreamforces and I have walked away from every single one with new relationships that have shaped my career. From inspirational keynotes, visionary ideas and announcements of new features, Dreamforce will change how you think about your business and the solutions that you are creating.

5. Use Social Channels to Your Advantage

Having a social presence gives you exposure to people beyond your normal reach. Tweet and follow those who tweet about Salesforce, join and participate in Salesforce networking groups on Facebook and LinkedIn. You are bound to learn something new and you might even build your own brand by helping others in those groups with your solutions.

6. Use Your Sandbox

A Sandbox is a copy of your production organization. You can create multiple copies of your organization without compromising the data and applications in your production organization. Sandboxes should be used for EVERY change. Test everything before deploying to production! You can even use a full Sandbox for onboarding new users.

7. Learn When to Say No!

Yes, you read that correctly. You are allowed to say No! Inevitably, someone in your organization is going to come to you and say, “Can Salesforce <insert just about anything here>?” The answer is most likely “Yes, it CAN”. It is your job as the Salesforce expert in your organization to evaluate if it SHOULD.

What is Salesforce admin?

A Salesforce Admin best understands how to make the platform work for their company’s goals. Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform.

How many customers does Salesforce have?

Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions to connect with their customers. People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. The Salesforce Administrator in any of these organizations is critical for success.

What companies use Salesforce?

Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.

Is there a fee to take Salesforce certification?

After you pass the test, you’re a certified Salesforce administrator, and your career opportunities have expanded. But your learning doesn’t stop there. Maintain your certification on a specific schedule to keep your knowledge, skills, and abilities current.

Can a Salesforce administrator be just one person?

Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform. Make it as easy as possible for users of any technical level to use Salesforce. Stay updated on the platform’s new tools, capabilities, and updates.

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What’s My Starting Point?

How Can I Get Prepared?

Can Superbadge Super Sets Help Me?

What’s My Time Commitment?

How Do I Ace The Exam?

Are There More Resources?

  • Yes, of course! Bookmark the Salesforce Admin Career Developmentpage where you can find all of the resources designed to help you grow your Salesforce Admin career. 1. Check out the Admin blog— This is the place to find best practices, tips and tricks, insights, and career advice for Salesforce Admins. 2. Subscribe to the Admin podcast —We’ve got i...
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