Slaesforce FAQ

how to take your salesforce org to the next level

by Raquel Schneider Published 3 years ago Updated 2 years ago
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Assign, track, and report on badges earned by your team via pre-built reports and dashboards to take your Salesforce game to the next level. Automatically sync Trailhead activity (in progress and completed badges) for your employees into your Salesforce org on a daily basis.

Full Answer

How to improve the performance of your Salesforce Org?

Do perform the Salesforce Health Check on your Org and take the necessary recommended actions under the ‘Fix Risks’ button. Do test record pages with the ‘ Analyze’ button and follow the Performance Tuning Tips.

How do I make sure my Salesforce Org is secure?

Now that you’ve got the basics set up, you need to make sure your Salesforce org is secure. The new Health Check feature is a great tool to guide you through best practices for password policies, network settings, and session settings. In Setup, search for “Health Check” and edit each section.

How often does Salesforce release new features?

Let’s break down the Salesforce Release process and answer commonly asked questions about releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer!

How do I make Salesforce look like my company?

Make Salesforce look like yours by adding your company logo in the upper left-hand corner of the application. This makes it clear to users that Salesforce is theirs to use. In order to do this, you need to create a custom App.

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How can I improve my Salesforce org?

Another best way to accelerate the Salesforce org performance is by caching big objects that rarely change on the network. Implementing a great data archiving strategy will seamlessly take off the data load on your Org and make it perform better.

Is Salesforce still in demand 2020?

The Salesforce Job Market is Growing This is 1.4 million more than 1.9 million new jobs prediction for 2020. An important factor in this increased growth in Salesforce-related jobs will be the increase in Salesforce mobile adoption and Salesforce mobile adoption.

How long does a Salesforce org migration take?

In certain org migrations performed for data residency purposes, once the Relational Database copy has completed, the FileForce copy process is immediately triggered to expedite the FileForce copy process. Even in this case it could still take up to 2 weeks for all data to be copied to the target instance.

How long does it take to become proficient in Salesforce?

It takes 14 to 16 months to become a Salesforce developer. From there, with proper dedication and training courses, it may take 3 to 4 months to learn Salesforce Admin skills, 5 to 6 months to go through Salesforce Developer training, and 6 (or more) months to learn Salesforce Consultant skills.

Is Salesforce worth learning in 2021?

2021 is all about creating new opportunities and regaining the lost confidence of the year gone by. Learning Salesforce will make you well-versed with one of the most dynamic CRM platforms that have helped organizations save time and money while dealing with the complicated customer database.

Is learning Salesforce worth it in 2022?

Yes, it is definitely worth learning Salesforce CRM in 2022. Salesforce CRM is one of the most popular business software platforms available today. It is used by millions of businesses around the world, including many large companies.

How do you prepare for an org migration?

Below are some Salesforce Org Migration Best Practices:Recognize the Org to be Migrated (Legacy IDs, Required Fields, Objects, Optional Fields and so on) ... Make Excel Template for Org. ... Decide the Order the Migration. ... Relocate the Salesforce Org. ... Migration Manual and Scope. ... Approve the Org after Migration.More items...•

How do I transfer data from one org to another in Salesforce?

It's necessary to setup and configure required metadata and users in your new or target org before beginning. You can migrate data by importing or inserting records from another Salesforce legacy source organization or other external source into a new target organization.

How do I clone a Salesforce org?

It's not possible to clone or duplicate an existing organization in its entirety. Salesforce currently does not offer a service that would allow customers to clone a production org.

Is Salesforce developer a good career in 2022?

Salesforce development is one of the most demanding skill within salesforce ecosystem. Moreover, salesforce development was rated one of the best jobs of the United States in 2022. Like admins, salesforce developers also customize saleforce based on company needs.

Is it hard to get a job at Salesforce?

While it's not unheard of for people to get a job with just a Salesforce Certification, for most roles you'll need some form of practical experience. This is the classic chicken and egg situation, where you can't get a job without any experience, and you can't get experience without a job.

Is Salesforce a good career?

It boasts impressive opportunities for professional growth, which many savvy professionals are keen to take advantage of. And the culture of Salesforce means there's always someone out there willing to help you out, from training, all the way through to projects on site, with a client.

What happens when customers leave feedback?

When customers leave feedback, they want to be heard — and they want an appropriate response based on their relationship with your brand. If there is none, or a response feels impersonal or inappropriate, the relationship is put at risk.

What do numbers tell you about a customer?

Numbers can tell you a lot about a customer: their purchase history, search behavior, and even certain preferences. But that’s only half the story. The other half is understanding what customers think and feel about your brand — and why. Context matters.

How does feedback help organizations?

Luckily, there is new technology that can help organizations go from responding to ad hoc feedback to acting in a way that shows you really understand your customers. This technology provides: 1 A single source of truth for customer data 2 Feedback embedded across the entire customer lifecycle 3 Feedback shared throughout the organization 4 A single platform that automates every step of the process at scale

Learning Objectives

Learn new ways to improve the readability and engagement of a dashboard.

Where to Next?

You've mastered the basics of building Tableau CRM dashboards. You built dashboards with key metrics, charts, tables, and filters. You designed different layouts for mobile and desktop.

Your Next Project at ABC Seeds

ABC Seeds is a nonprofit organization that provides funding to build schools in poverty-stricken areas around the world. They hired you as their Salesforce admin to help build a system to track fundraising.

Sign Up for an Analytics Developer Edition Org

Before you work through this Trailhead project, sign up for a free Analytics-enabled Developer Edition org. This org is a safe environment where you can practice the skills you’re learning.

Important

Even if you already have an Analytics-enabled Developer Edition org, sign up for a new one. The older orgs don’t get recently released features—signing up for a new one ensures that you get the latest and greatest. In some cases, you can’t complete the challenges without the new features.

Create a Safe Work Area

To start, let’s clone the existing Worldwide Fundraising - Starter dashboard. It’s always best to work on a copy just in case you want to revert to the original.

Copyright

Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem. Represented exclusively by Greenlight.

How to connect with Salesforce?

5. Connect with a Salesforce Expert 1 Implementation partners are ready to work with you to customize and set up your Advancement solution (all are Salesforce certified). 2 There are also amazing product partners who have built a product on top of the Salesforce platform, and their solutions can be found on the AppExchange. Product partners take the highly customizable Salesforce platform and create something unique that does not come out of the box with Salesforce. 3 A Customer Success Architect is a Salesforce and industry expert who works to help your organization get the highest return on your Salesforce investment. CSAs start by aligning your teams on your overall vision and working with key stakeholders and partners to make sure your vision is executed effectively. They bridge strategy and execution and provide actionable guidance to help you innovate faster. 4 Strategic Services consultants are a part the Salesforce.org Customer Success Group. Working with Strategic services, customers implement highly impactful solutions that are built to scale and optimized for both the business and IT.

What are you trying to accomplish by using Salesforce for Advancement?

What are you trying to accomplish by using Salesforce for Advancement? Take time to engage with key staff and collaborate on goals. Ensure each team member has approved the Advancement plan before moving forward on the project.

What to do after creating a vision?

After you have created the vision of your project, you are now ready to talk about the details that emerge from that “blue print.” Take the high-level vision of your work and begin to drill down a level deeper. Define the steps that need to be completed to accomplish your goals.

What is success metrics?

The success metrics are unique to your project and organization. How to be Successful: Have a metric for every problem you are trying to solve, and know how to measure that outcome. Let’s say one of your goals is to increase alumni engagement.

Do you need a large team to run a Salesforce project?

While you don’t need a large team to run your project, you do need the right team. It’s critical to get team members working in the same direction. Each team’s structure will look different depending on the size of the project or your organization. Many colleges and universities utilize a Center of Excellence to govern Salesforce projects on their campus, while others create a one-time project team. The most important part of either approach is understanding and assigning distinct responsibilities to members.

Shore up your revenue growth

Drive predictable revenue growth with your pipeline data in one place. Identify gaps. Focus reps. And forecast sales. All with the help of AI.

Salesforce Automation

Today’s businesses are far-reaching and astoundingly complex, but that doesn’t mean that their processes need to be a mystery. Sales reps, at every company, big or small, want to be one thing: the best. Our CRM software can help them do just that.

Salesforce Maps

Map the perfect path to success with location-based data. Now your sales reps can focus on the right opportunities at the right time, in the right place. All with the power of CRM.

Sales Cloud Einstein

Grow your company fast. Avoid wasting time by automating busywork. Find the insights that will take your team to the next level. All with predictions and recommendations powered by AI.

Tableau CRM

Spot the best opportunities. Predict outcomes with accuracy. And get the right recommendations. Which is exactly how you achieve each and every business goal.

Salesforce Anywhere

The future of sales starts here. Follow your industry's best practices. Boost teamwork with built-in collaboration tools. Make sure everyone is on the same page with real-time alerts.

Resources

See how you can scale up your processes and adap to ever-changing markets in a new report from IDC and Salesforce.

System Performance

Having a healthy and efficient Salesforce Org is critically important for both the speed of your Org and its long-term health.

General System Administration

This category includes foundational Salesforce Do’s and Don’ts for an Admin’s day-to-day job.

Change Management

In this section, we’ll explore some key Do’s and Don’ts for deploying components and related tasks. In most Orgs, it’s recommended to use lower-environment sandboxes for configuration and development, and then deploy to Production.

Troubleshooting

As a Salesforce Admin you’ll have plenty of opportunity to troubleshoot issues. Here’s a list of Do’s and Don’ts to help in this often-challenging endeavor.

Security & Access

In this section we’ll review some Do’s and Don’ts for OWD, Profiles, Permission Sets, FLS, and more.

App Building

For this section, we’ll explore App Building Do’s and Don’ts, plus related activities.

Working with your team

Let’s not forget about the all-important soft skills. It all starts with clear communication.

What is beta in Salesforce?

BETA – This phase involves rolling a feature out publicly for testing. BETA features are normally given limited Support as they are not yet fully functional or finished features. Generally Available (GA) – Once a feature has passed the Pilot and BETA testing phases, it will be formally included in a Salesforce Release.

How long before a release is available in your org?

About 1 month before the release goes live in your org, you can sign up for a pre-release org. Around 3 weeks away, you’ll see the Sandbox preview and be able to earn the release badge on Trailhead. Around 2 weeks out is when you can watch our panel of #AwesomeAdmin experts and product managers on Release Readiness Live.

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