Slaesforce FAQ

how to turn on history tracking in salesforce

by Theodore Block Published 2 years ago Updated 2 years ago
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  • From Setup, click Object Manager and select Account.
  • Select Fields & Relationships, and click Set History Tracking.
  • Select Enable Account History, then select these two fields to track: Has Support Plan Support Plan Expiration Date
  • Click Save.

  1. From Setup, enter Object Manager in the Quick Find box, then select Object Manager.
  2. Click the custom object, and click Edit.
  3. Under Optional Features, select the Track Field History checkbox. ...
  4. Save your changes.
  5. Click Set History Tracking in the Custom Fields & Relationships section. ...
  6. Choose the fields you want tracked.

Full Answer

How to enable field history tracking in Salesforce?

For Custom Objects:

  • Go to the ‘Custom Object Samples’ option.
  • Click on the ‘Edit’ option and go to ‘Additional features.
  • Enable ‘Track field history’ for Object samples.
  • Click on the ‘Save’ button.
  • Now go to ‘Custom fields and relationships and click on ‘Set history tracking’.

What is Track Field history in Salesforce?

  • Enable Account history.
  • Select up to 20 field that are to be tracked
  • Finally select Save button.

How to find Salesforce Records with search?

To search for information, follow these steps:

  • At the top of Salesforce, enter keywords into the Search field and then click the Search button. A Search Results page appears, as shown in Figure 2-2. ...
  • Scroll down the page. ...
  • If you see too many results, you can limit them to items you own or search for an exact phrase by clicking the Options link on the Search Results page. ...

How to enable sales by tracking your competitors in Salesforce?

  • Click and select Setup. ...
  • Click Object Manager.
  • Click Opportunity, then Fields & Relationships.
  • At the top of the Fields & Relationships page, click New.
  • Select Picklist, and click Next.
  • For Field Label, enter Competitor.
  • Select Enter Values with each value separated by a new line.
  • In the text box, list your main competitors on separate lines.

More items...

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Can we enable history tracking for Formula field in Salesforce?

Field History Tracking cannot be set on Formula fields as per Standard functionality. However, this can be worked around by creating a custom field, tracking that one, and make sure it's updating it with a workflow rule to retain the same values as the Formula field.

Can we track task history in Salesforce?

Task and Events belong to object Activities, so for task history it is Activity History. This feature is provided by salesforce it self. if you have enable allow history or tracking on any Task object then you can get track it easily.

How do I report on field history tracking in Salesforce?

After enabling History Tracking, a button will appear in the fields section that will allow individual fields to be selected. A new Report Type is created when Field History Tracking is enabled for an object.

How do I turn off tracking history in Salesforce?

From the management settings for the object whose field history you want to stop tracking, go to Fields. Click Set History Tracking . Deselect the enable history for the object you are working with—for example, Enable Account History, Enable Contact History, Enable Lead History, or Enable Opportunity History.

How do I turn on tracking history?

Enable Field History TrackingFrom Setup, click Object Manager and select Account.Select Fields & Relationships, and click Set History Tracking.Select Enable Account History, then select these two fields to track: Has Support Plan. Support Plan Expiration Date.Click Save.

How do I track field history in Salesforce for standard objects?

To set up field history tracking: From the management settings for the object whose field history you want to track, go to the fields area. Click Set History Tracking. Tip When you enable tracking for an object, customize your page layouts to include the object's history related list.

Why can't I report on the field history tracking of my custom object?

Reporting on field history tracking of a custom object is not available if the object is a detail of a Master-Detail Relationship.

How do I add field history tracking to related list?

Enable Track Field History option under option feature on the Custom object. Click Set History Tracking in the Custom Fields & Relationships section and checked all those fields for tracking. Add Custom object History related list on the detail page.

How do I view account history in Salesforce lightning?

Go to Accounts tab in Home Page. Scroll to the bottom of Accounts page and under Reports related list, click on Account History Report.

What is tracking history in navigation?

Using a GPS tracker history, you can retrace your steps and recollect where your nearest and dearest were last, the day before just the other day, or even a year ago. The tracking history would be of immense assistance to you at the instance of car theft.

How do I enable field audit trail in Salesforce?

You define one HistoryRetentionPolicy for your related history lists, such as Account History, to specify Field Audit Trail retention policies for the objects that you want to archive. Then use Metadata API to deploy your policy. You can update the retention policy on an object as often as needed.

What is feed tracking in Salesforce?

Feed tracking detects changes to tracked record fields and posts them as updates in the What I Follow feed. Users who follow a record, see those updates in their view of What I Follow, with one exception. Updates users make themselves aren't posted to What I Follow. Users can see those updates in their profile feeds.

How long does Salesforce keep field history?

If your org was created on or after June 1, 2011 and you decide not to purchase the add-on, Salesforce retains your field history for the standard 18–24 months.

Can you create a record type on a standard object?

You can’t create a record type on a standard or custom object and enable field history tracking on the record type in the same Metadata API deployment. Instead, create the record type in one deployment and enable history tracking on it in a separate deployment.

Can you turn off field history tracking?

You can enable field history tracking for standard objects in the object’s management settings. You can enable field history tracking for custom objects in the object’s management settings. You can turn off field history tracking from the object’s management settings.

Can Salesforce update the same tracker in the same second?

In other words, if two users update the same tracked field on the same record in the same second, both updates have the same timestamp. Salesforce can’t guarantee the commit order of these changes to the database. As a result, the display values can look out of order.

Introduction

VP of Support Noah Larkin would like to know which accounts are being marked as having support plans each week, so he can track which accounts don’t have a support plan expiration date.

Enable Field History Tracking

Enable field history tracking on accounts, and set it to track the Has Support Plan and Support Plan Expiration Date fields.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

How long does Salesforce keep history?

You can't keep it forever - Salesforce only keeps so much history around. Here's how that works: Last 18 months - You can access the last 18 months directly in your org via related lists, reports and SOQL queries. From 18-24 months - Salesforce retains this data but you have to use Data Loader or the API to access it.

Can you include the old and new record in a lookup field?

If you're dealing with changes to lookup fields, you likely want to include some additional data about the old record and the new record referenced by the lookup field. Unfortunately, you can't do that because the old value and new value themselves aren't lookups, they're just text with a name for the referenced record.

Does Salesforce keep track of history?

Salesforce isn't entirely consistent in how it keeps track of history for each kind of object. The vast majority of standard Salesforce objects follow the same model, but there are a few exceptions (particularly with Opportunity; see below). Custom objects also support history tracking but have a few minor differences in their history objects.

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Enabling Field History Tracking

  • For standard objects (e.g. Lead, Account, Contact, etc), click "Set History Tracking" when viewing Fields & Relationships for a given object in Object Manager. On the next screen select "Enable {ObjectName} History" and then select the field you want to track. For custom objects, you'll first need to make sure that "Track Field History" is selected...
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Anatomy of The History Object

  • Salesforce isn't entirely consistent in how it keeps track of history for each kind of object. The vast majority of standard Salesforce objects follow the same model, but there are a few exceptions (particularly with Opportunity; see below). Custom objects also support history tracking but have a few minor differences in their history objects. Most of the standard Salesforce objects are paire…
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Field History Tracking Limitations

  • As you might imagine, keeping track of all these changes can create a large amount of data in your Salesforce org. Luckily, field history tracking doesn't count against your org's data limits. However, Salesforce imposes several limits to ensure that your data doesn't get out of control: 1. Max of 20 fields per object- This might sound like a lot, but most Salesforce orgs I've seen have t…
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Querying Field History

  • If you're not inclined to directly query data in Salesforce using SOQL, feel free to skip this section. If you enjoy SOQL, read on. Let's take a look at how you might query AccountHistory: SELECT AccountId, DataType, Field, NewValue, OldValue, CreatedById, CreatedDate FROM AccountHistory ORDER BY CreatedDate ASC LIMIT 10 If you've enabled field history tracking for Account and yo…
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Viewing Field History

  • Field history acts just like any related list. You can easily add it to page layouts for standard and custom objects. Just beware that you'll only be able to see the most recent 18 months of field history. So, if you're looking at a record that was last modified more than 18 months ago, expect list related list to be blank. To add a history related list, just drag and drop it into the page layout …
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Building Field History Reports

  • Salesforce offers built-in reports for many of the standard object history types. If you've enabled reporting on your custom objects, their history reports will show up as well. If you're familiar with Salesforce reporting generally, it's not too hard to build a report that gives you a log of changes for a given record. The following report is just a basic grouping on Account order by the Edit Date (a…
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What Fields Should Have History Tracking?

  • First, you should ensure you're keeping track of ownership changes. We recommend that you enable field history tracking for the Owner field on standard objects like Lead, Account, Contact, Opportunity and even Task. You should also enable history tracking on other custom fields you have that represent some form of ownership. These ownership fields are critical to managing sa…
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