Slaesforce FAQ

how to update your salesforce plan

by Diamond Wolf Published 2 years ago Updated 2 years ago
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Enforcement Timelines

My Domain is required in all Salesforce orgs in Winter ’22, starting in August 2021 for sandboxes and October 2021 for production orgs. For information about when My Domain is enforced in demo, free, trial, and Developer Edition orgs and their sandboxes, join the My Domain and Enhanced Domains group in the Trailblazer Community.

Determine Your Recommended Adoption Path

The adoption paths in the next section outline your options for adopting these two required features. Your recommended adoption path depends on whether your Salesforce org has a deployed My Domain, whether you are running a Hyperforce org, and whether your org uses (or qualifies for) Salesforce Edge Network.

Enable the Features

Deploying a My Domain and enabling enhanced domains can both require updates to your Salesforce org, third-party apps, and end-user bookmarks.

Create and Manage Support Cases Online via Salesforce Help

For full steps and details to create and manage Support Cases online through Salesforce Help, see our “ Submit or update a Case with Salesforce Support ” article.

Japan

Japan Support is available in Japanese language only. For English Support call the APAC Support number +65 6302 5700.

How often does Salesforce release new features?

But what does that mean? Let’s break down the Salesforce Release process and answer commonly asked questions about releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer! As an #AwesomeAdmin, getting the benefits from these releases is made even easier by knowing the basics and best practices.

What are Salesforce Releases?

In case you’re just finding our resources for the first time (welcome!), let’s start with a quick overview of what a release is.

What resources do I need to prepare for the next release?

Get ready for the next Salesforce Release with the new Release Resources page, your one-stop shop for all the resources you need to help prepare your org and users.

What is beta in Salesforce?

BETA – This phase involves rolling a feature out publicly for testing. BETA features are normally given limited Support as they are not yet fully functional or finished features. Generally Available (GA) – Once a feature has passed the Pilot and BETA testing phases, it will be formally included in a Salesforce Release.

How long before a release is available in your org?

About 1 month before the release goes live in your org, you can sign up for a pre-release org. Around 3 weeks away, you’ll see the Sandbox preview and be able to earn the release badge on Trailhead. Around 2 weeks out is when you can watch our panel of #AwesomeAdmin experts and product managers on Release Readiness Live.

How do I get hands-on with new features?

The best way to learn how to use new features? Roll up your sleeves and get hands-on. To start testing, building, and getting curious with new features, you can use:

Step 1: Configure My Domain

While production orgs that were created in Winter ’21 and later have My Domain by default, you can change it if it hasn’t been configured to your business’s needs. You’ll need to ensure My Domain is set up appropriately if you want to use single sign-on (SSO) or Lightning components.

Step 2: Turn on Login As

Troubleshooting, reproducing errors, and testing are all vital to your success as an admin. Thankfully, you’ve got Login As in your toolkit!

Step 3: Configure Who Sees What

Configuring data access and visibility is an important and complex aspect of being an admin. When you’re rolling out a new Salesforce org, you’ll want to spend time reviewing our Who Sees What video series, Essentials Habits: Security video, and Sharing and Visibility trailmix.

Step 4: Show some sandbox love

Non-production environments are one of my favorite things. If I provision myself a developer sandbox and blow it up, I can simply spin up a new one and begin fresh.

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