Slaesforce FAQ

how to use assets in salesforce

by Prof. Deja Mann Published 3 years ago Updated 2 years ago
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Click Account from the Object Manager in Setup and then click Page Layouts. Click Account Layout. Click Related Lists. Drag Assets to the Related Lists section. Click on the wrench icon present on the Assets related list. Click on UP arrow to move the Status field right after Asset Name.

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How to buy Salesforce shares?

How to buy shares in Salesforce

  • Open your brokerage account. Complete an application with your details.
  • Confirm your payment details. Fund your account.
  • Research the stock. Find the stock by name or ticker symbol – CRM – and research it before deciding if it's a good investment for you.
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How to create business account in Salesforce?

  • Partnering with internal resources in order to drive additional value and expertise
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What are actions in Salesforce?

You’ll find your standard and custom actions in Salesforce on:

  • The record highlights panel
  • Activity component
  • Chatter component

Is Salesforce a small business?

Yes, Salesforce is a great solution for small businesses. The vendor aggressively promotes solutions that help small businesses thrive and grow. This includes primarily the affordable Salesforce Essentials CRM app. Other support systems for SMBs include an online learning platform via Trailhead and funding opportunity with Salesforce Ventures.

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What are assets used for in Salesforce?

Assets represent purchased or installed products, and are an essential piece of the Salesforce puzzle. You can link assets to maintenance plans, entitlements, work orders, and more so your support team can quickly assess the history of a customer's product.

How do I manage assets in Salesforce?

You can associate assets with various Salesforce records in addition to products like…...Drag Assets to the Related Lists section.Click on the wrench icon present on the Assets-related list.Click on UP arrow to move the Status field right after Asset Name.Click OK.Click on Save.

How do I enable assets in Salesforce?

In Classic Setup, enter Asset Settings in the Quick Find box, then click Asset Settings. Enable asset sharing, and select a default asset owner. Save your changes.

What is asset and product in Salesforce?

While products represent the items that your company sells, assets represent the specific products your customers have purchased. Use assets to store information about your customers' products.

What is asset file in Salesforce?

Asset files are packageable versions of Salesforce files that are used for branding and design purposes in your org or Experience Cloud site. Asset files can be used for headers and logo images. They can also be referenced by components.

Is assets a standard object in Salesforce?

Assets are a standard object. It comes out-of-the-box with Salesforce. And being a standard object we can add custom fields, validation rules, record types, multiple page layouts.

How do I make an asset file?

Standard users who are members of the Asset Library can also create asset files.From Files home, go to Libraries | Asset Library.Click Upload Asset File. ... Once you've selected a file, a dialog window displays these fields: ... Click Save.

How do I create asset hierarchy in Salesforce?

To create hierarchical relationships between assets, use the Parent Asset field and the Child Assets related list on asset detail pages. Assets also come with a few additional fields related to hierarchies: The read-only Root Asset field lists the top-level asset in an asset hierarchy.

What is order object in Salesforce?

Salesforce Order object is used to automate an organization's post deal process. You can create an Order using either Account or Contract in Salesforce, and then track order information using Orders tab. Salesforce offers a Standard object for Order in the Spring'14 release.

What is the difference between a product and an asset?

Hi , Assets store which products each account has (or had). Products store the actual products your company sells (or sold).

What is asset relationship in Salesforce?

Some assets settle down and have child assets, while others fly solo. Assets can also be linked through replacements and upgrades. Learn how assets can be related to each other, and how (and why) to track those relationships in Salesforce.

How many products does Salesforce have?

Salesforce offers six major types of clouds: Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Experience Cloud, and Analytics Cloud.

How to track competitor's product in Assets?

The way you can track a competitor’s product in Assets is just a checkbox field. So if that is a Competitor’s Asset, you just check that box, in the record Description field for as many things that you want there. It could be the RAM and CPU, or whatever you want on that computer.

What are the use cases for a new employee?

Another common use case is employee Assets. A lot of back-office type of functionality here. You’ve got a new employee, you’re onboarding them. Maybe you’ve have to purchase them a laptop, get them a cell phone, buy some software, get them a key card so they can access the building. And you want to know who you’ve deployed that equipment to and what employee has that equipment. A real popular use case is customer service, where we’ve got a Case, and we have a lookup from the Case to the Asset. So, we know that this ticket or this incident or this Case is related to this Asset. And what that allows us to do is if we go look at the Asset record, we can see every Case that’s been opened up against that Asset. So how could that be helpful? So let’s say we have a laptop, and we’ve had three Cases where we’ve replaced the monitor on that laptop. Maybe the fourth time they call and open a Case we just give them a new laptop.

Can you mark assets down as private?

You can mark Assets down as “private” and hide it. So if you see the Account you don’t have to see the Assets. Last thing, something popular a lot of people do is you might want to have a lookup to a Contract. So Assets out-of-the-box, that we’ll see here in a second, are tied to Accounts, Contacts, and Products.

Can you have OWDs on an asset?

So, you can have OWDs, Organization-Wide Defaults, on Assets. Before, if you could see the Account, you could see the Asset, meaning that the security of the Asset was controlled by the parent in the Account. So if you made that connection between an Asset and Account, if you saw the Account, you could see all the Assets.

Can you summarize all assets against a contact?

Because they are lookup relationships and not a master-detail lookup relationship, there’s no good way to summarize all the Assets against, say, a Contact, or against an Account. If you had a custom object and replaced the standard object of an Asset with a custom object called Assets, you can now use summary roll-up fields by creating ...

What do you need to specify when creating an asset record?

If an application creates an Asset record, it must specify a Name and either an AccountId, ContactId, or both.

What is asset location?

The asset’s location. Typically, this location is the place where the asset is stored, such as a warehouse or van.

What is the level of an asset hierarchy?

The asset’s position in an asset hierarchy. If the asset has no parent or child assets, its level is 1. Assets that belong to a hierarchy have a level of 1 for the root asset, 2 for the child assets of the root asset, 3 for their children, and so forth.

What is asset tracking?

Asset tracking is also useful for product support, providing detailed information to assist with product-specific support issues. For example, the PurchaseDate or SerialNumber could indicate whether a given product has certain maintenance requirements, including product recalls. Similarly, the UsageEndDate might indicate when the asset was removed from service or when a license or warranty expires.

What is required if account ID isn't specified?

Required if AccountId isn’t specified. ID of the Contact associated with this asset. Must be a valid contact ID that has an account parent (but doesn’t need to match the asset’s AccountId ).

What is a manufacturer account?

The account that provided the asset, typically a manufacturer.

Who is the asset owner?

The asset’s owner. By default, the asset owner is the user who created the asset record. Its UI label is Asset Owner.

What is asset location?

The asset’s location. Typically, this location is the place where the asset is stored, such as a warehouse or van.

Who is the asset owner?

The asset’s owner. By default, the asset owner is the user who created the asset record. Its UI label is Asset Owner.

What is the level of an asset hierarchy?

The asset’s position in an asset hierarchy. If the asset has no parent or child assets, its level is 1. Assets that belong to a hierarchy have a level of 1 for the root asset, 2 for the child assets of the root asset, 3 for their children, and so forth. Note.

What is a manufacturer account?

The account that provided the asset, typically a manufacturer.

What is required if account ID isn't specified?

Required if AccountId isn’t specified. ID of the Contact associated with this asset. Must be a valid contact ID that has an account parent (but doesn’t need to match the asset’s AccountId ).

What Are Assets?

An asset in Salesforce represents a specific purchased or installed product. For example, if you sell robots, you can create a Robot product in Salesforce, and then create multiple assets representing the robots you’ve sold. Each customer’s robot would be tracked in its own asset record that’s linked to the Robot product.

How to view asset hierarchy?

To view an asset hierarchy in a nifty collapsible tree grid, click View Asset Hierarchy in the dropdown action menu on any asset record home page.

Why create hierarchies of assets?

You can also create hierarchies of assets to represent those not-so-simple products. Asset hierarchies help you track related assets, like components of a machine, as a unit. To define hierarchical relationships , use the Parent Asset field and Child Assets related list.

What is primary asset related list?

The Primary Assets related list shows assets that replaced the current asset.

Can you associate Salesforce assets with Salesforce products?

You can associate assets with various Salesforce records in addition to products .

Can you see which Ursa system you purchased?

Asset created! Now put yourself in the stylin’ shoes of an Ursa Major support agent. If someone from DreamHouse calls, you can quickly see which system they purchased (and when) by consulting the Assets related list on the DreamHouse account.

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