Slaesforce FAQ

how to use email composer on salesforce

by Miller Mohr Published 2 years ago Updated 2 years ago
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Send/Compose email directly using send email action. Go to Home then search for Flows. Click New flow to create new flow.

Choose an email composer from salesforce
  1. Click on your profile in the top right corner.
  2. Settings | Email | Email Settings.
  3. Under the When you click an email address to compose an email, which email editor do you want to use? option select the appropriate option.
  4. Click on Save.

Full Answer

How to pre-populate the email composer?

Pre-populate the email composer with To,CC,Bcc,Subject. The e-mail addresses should be comma separated. Prepares a draft version of the email being sent based on selected Classic e-mail template. The draft version is loaded with evaluated merge fields, adds attachments if any added to template. This feature requires to specify whatId.

How to set email editor as default in Salesforce?

You can set any of the email editor as default from your personal Email Settings. To make this selection, first login to Salesforce. 4 -Click on Save. * If this section is missing from your Personal Settings please refer to this knowledge article.

How do I deploy custom components to email content builder?

The custom components have been deployed. From Setup, in the Quick Find box, enter Lightning Components, and then select Lightning Components. Test the components in a target org to verify that the custom component can be used in Email Content Builder.

How to get the email address of a contact in Salesforce?

1. Navigate to any record in Salesforce, for example, the contact object. 2. Click on the email address present in the email field on the given object either from the list view or by navigating to a specific record.

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What is Salesforce email composer?

A lightning component that provides the ability to select email template and prepare a draft version of the email with merge field values. User can also compose the email on the go without selecting email template. Pre-populate the email composer with To,CC,Bcc,Subject. The e-mail addresses should be comma separated.

How do I integrate email into Salesforce?

Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . ... Under Email Associations, select options as needed.More items...

How do I email directly from Salesforce?

Send Email in Salesforce ClassicOn the Activity History related list of a record, click Send an Email.To change formatting type, click Switch to Text-Only or Switch to HTML.To use a predefined email template, click Select Template.Complete the fields.Click Send.

How do I send an email in lightning component?

Send Email from a Record in Lightning ExperienceOpen the record from which you want to send the email.Click the Activity tab and then click Email. ... Write your email. ... Add attachments if you need to.To add multiple attachments from your computer, drag the files into the body of the email.Preview and send.

How do I enable email services in Salesforce?

Required Editions and User PermissionsFrom Setup, enter Email Services in the Quick Find box, then select Email Services.Click New Email Service, or click Edit to change an existing email service.Specify the name of the email service.Choose the Apex class you want this email service to use to process messages.More items...

What are the three email integration features does Salesforce have?

An Inbox license unlocks Inbox features in the Outlook integration, Gmail integration, and Lightning Experience and also provides access to the Inbox mobile app. See the features available in each environment and explore ways to extend the Outlook or Gmail integration with Inbox.

Where is email composer in Salesforce?

From your personal settings, enter My Email Settings in the Quick Find box, and then select My Email Settings. As your email editor, select Salesforce Email Composer.

How do I automate emails in Salesforce?

If you want Salesforce to be able to send automated emails, it is not possible. You can set up an email template in salesforce and have it sent out automatically when triggered by certain events or criteria, but this is just one way that using salesforce as your email marketing tool can be beneficial for your business.

How do I send and receive emails in Salesforce?

Set Up Email-to-Case with a Guided Setup Flow Get your cases into Service Cloud fast with a quick guided setup flow for Email-to-Case. Connect your support email address to Salesforce, give your incoming cases a default priority and queue, and set up mail forwarding so your emails become cases for your support team.

How do I enable email in Salesforce lightning?

If you don't have access, we let you know.Open the record from which you want to send the email.Click the Activity tab and then click Email. ... If the To: field is blank, add an email address for a contact, lead, or person account. ... Write your email, or insert an email template.Add any attachments you want.More items...

How do I send a mass email from Salesforce lightning?

How to Send Mass Email in Salesforce LightningClick Contacts to see your list of contacts. ... When you've selected all the recipients, you're ready to send the list email. ... You'll see a classic email editor where you can attach some files to the recipients, and you're good to go.

How do I send an email from a flow in Salesforce?

To send email from your flow, either call an email alert action or create the email in the flow. Send an email by using a workflow email alert to specify the email template and recipients. The flow provides only the record ID. Send an email by specifying the subject, body, and recipients in the flow.

What is Salesforce Labs?

Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.

What is Salesforce Labs Animal Shelter Starter?

CATEGORIES Productivity , Salesforce Labs Animal Shelter Starter provides a set of Fields, Page Layouts, Objects and Automation to help you get started with using Salesforce at your animal shelter or rescue centre.

Does managed package count against org?

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.

Can you relate multiple records in Salesforce?

The standard Salesforce Lightning UI allows you to relate records to one another, but only one record at a time. With this simple flow template, you can search, select, and relate MULTIPLE records at once!

Sending Emails with a Composer Button

The use cases below describe how emails are sent from Salesforce when using a Composer button.

Sending Emails with Conga Trigger and Batch

Conga uses the Salesforce Mass Email API (sendEmail (MassEmailMessage emails [])) when sending emails via Conga Trigger and Conga Batch.

Sending Emails with SendGrid Enabled

If you have SendGrid enabled for your Salesforce org, all Conga emails will be routed through SendGrid services and bypass the Salesforce email functionality. Emails will not be counted against your daily Salesforce limit. For more information, see SendGrid Integration Parameters for more information.

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