Slaesforce FAQ

how to use forecasting in salesforce

by Augustine Marks II Published 2 years ago Updated 1 year ago
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Here are some best practices for sales forecasting with Salesforce:

  • Make sure your data is up-to-date.
  • Use historical data to make informed predictions about the future.
  • Understand your sales cycle and use that information to create accurate forecasts.
  • Keep track of seasonal variations in sales.
  • Use trend analysis to predict future sales patterns.

Part of a video titled Forecast Accurately With Collaborative Forecasts in Lightning ...
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Use collaborative forecasts we're logged in as Nigel a sales manager. Let's see how well he and hisMoreUse collaborative forecasts we're logged in as Nigel a sales manager. Let's see how well he and his team are doing reaching revenue goals for the current period.

Full Answer

How to effectively use the forecast function in Salesforce?

Consider all the criteria that affect your sales forecasts:

  • Trends — trends that affect your products can increase or decrease the potential for your sales.
  • Competition – your competitor’s actions have a direct effect on your sales, unfortunately! ...
  • Future payments – When a customer will make payments over a period of time for a completed sale. ...

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What is the forecast category in Salesforce?

The Forecast Category field in Salesforce classifies each sales opportunity in terms of the salesperson’s confidence in winning the deal in a given period. the Forecast Category on each deal is often determined by the opportunity stage. Opportunity owners can adjust the Forecast Category on each opportunity, based on how likely they think the deal is to close successfully.

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

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What are the opportunities in Salesforce?

  • Opportunities may have quotes, proposals and orders.
  • Using Opportunities we can forecast sales in an organization.
  • Opportunities are one of the most widely used and heavily customized objects on the platform.

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How do I set up forecasting in Salesforce?

How to setup Forecasting in SalesforceFrom Setup, click Manage Users → Users.For each user you want to enable, click Edit.Under General Information, select Allow Forecasting.Click Save.

Does Salesforce have a forecasting tool?

Salesforce forecasting tools can track the accuracy of your forecasts, compare sales to expectations and industry benchmarks, and allow you to modify factors for more accurate predictions. The ability to collaborate with other users on sales forecasts.

What are forecasting items in Salesforce?

A forecast is an expression of expected sales based on the gross rollup of a set of opportunities. The forecasts on the forecasts page are totals and subtotals of the opportunities in the four forecast categories: Pipeline, Best Case, Commit, and Closed.

How do I create a forecast report in Salesforce?

To determine whether forecasting reports are available, go to the Reports tab, and then click New Report. Select the folder in which your Salesforce admin has placed the forecasting report types. For example, many admins store Forecasting Items and Forecasting Quotas reports in a Forecasts folder.

How do I create a forecast report in Salesforce lightning?

0:141:11How to Create a Custom Report Type for Forecast in Salesforce LightningYouTubeStart of suggested clipEnd of suggested clipClick on sit-up that opens in a new tab. Search report types in the quick find box. Click on reportMoreClick on sit-up that opens in a new tab. Search report types in the quick find box. Click on report types. Click on continue click new custom report type.

What is a forecast category in Salesforce?

A forecast category is the category within the sales cycle to which an opportunity is assigned based on its opportunity stage. The standard forecast categories are Pipeline, Best Case, Commit, Omitted (not included in forecasts), and Closed.

What is the best method to forecast sales?

Multivariable Analysis Forecasting Incorporating various factors from other forecasting techniques like sales cycle length, individual rep performance, and opportunity stage probability, Multivariable Analysis is the most sophisticated and accurate forecasting method.

What is Account forecasting in Salesforce?

Recalculate forecasts for all the identified accounts at any time during your company's fiscal year. You can view the data volume used and number of times certain operations have run for account forecasts in your Salesforce org. Compare this usage with the defined limits by checking the percentage of the limit used.

How do you create a forecast?

You'll learn how to think about the critical steps in establishing your forecast, including:Start with the goals of your forecast.Understand your average sales cycle.Getting buy-in is critical to your forecast.Formalize your sales process.Look at historical data.Establish seasonality.More items...•

How do I view forecasting in Salesforce?

Find the adjusted forecast that you want to view or edit....To view the adjustment details, do one of the following.In Lightning Experience, click .In the Salesforce mobile app, tap the forecast.In Salesforce Classic, hover over the forecast.

What is forecast management Salesforce?

Collaborative Forecasting in Salesforce is a specific functionality that allows users to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout your sales organization.

How do I enable forecasting?

From Setup, in the Quick Find box, enter Users , and then select Users. For each user that you want to enable, click Edit. Under General Information, select Allow Forecasting. Save your changes.

What is sales forecast?

A sales forecast is an expression of expected sales revenue. A sales forecast estimates how much your company plans to sell within a certain time period (like quarter or year). The best sales forecasts do this with a high degree of accuracy.

What should a forecast be based on?

What: Forecasts should be based on exactly what solutions you plan to sell. In turn, that should be based on problems your prospects have voiced, which your company can uniquely solve.

What is CRM in sales?

Customer relationship management (CRM) is the best way to forecast sales revenue. A CRM solution helps you find new customers, win their business, and keep them happy. Salesforce is the #1 CRM, giving sales leaders a real-time view into their entire team’s forecast.

Is sales forecasting transparent?

No matter how a company calculates its sales forecasts, the process should be transparent. And at the end of the day, sales leadership has to be responsible to call a number. Whether met, exceeded, or missed, the forecast responsibility falls on them.

What is sales forecasting?

HubSpot provides a useful definition of what sales forecasting is: “A sales forecast predicts what a salesperson, team, or company will sell weekly, monthly, quarterly, or annually. Managers use reps’ sales forecasts to estimate business their team will close. Directors use team forecasts to anticipate department sales.

Why is forecasting important?

Companies use sales forecasting to predict business performance. It’s a helpful tool for budgeting and setting expectations for the C-Suite. Sales forecasting is crucial for almost any business, because it affects sales deployment, financial planning, budgeting, operations planning, and marketing planning. Since sales forecasts have far-reaching impact, it’s critical that the forecast information is as accurate as possible. In this guide, we’ll share a step-by-step process for creating and managing effective sales forecasts.

Can you select revenue and quantity in Lightning?

As you define the settings, you should be clear on the measurements that will guide your forecasts. You could either select revenue, quantity, or both depending on your preferred forecast type. While at it, remember to select the forecast date type, especially if you choose to work with the Lightning Experience.

Can everyone access forecasts?

Not everyone will have access to the forecasts. You’ll need to select users, probably members of your sales team and a couple of executives. You’ll then need to edit the general information of the selected users to allow forecasting.

Can you customize the date range in collaborative forecasts?

You could either go for the custom or standard fiscal years. Once you choose the date range, Collaborative Forecasts users will find this as their default. The users can always customize the date range for their forecasts. From Setup, enter Forecast Settings in the Quick Find box, then select Forecasts Settings.

Forecast Category and Opportunity Stage relationship

There are several opportunity stages but at high level it is close (lost and won) and open. At open stage there are many stages.

Modifying Standard Forecast Categories

We can edit the category and probability for each stage based on business use case

What are quotas?

Quotas are used to set target sales goals for forecast users. This can allow organizations to establish greater accountability for meeting sales expectations.

Why is forecasting important?

Sometimes companies don’t use the data that can be invaluable in planning the operations of the company, says Wey. Forecasting helps businesses know what the sales team will deliver, what is needed for supply chain, and how to account for it in the finance department.

Do forecasters use crystal balls?

Some forecasters have jokingly said they use a crystal ball to do their forecasts. Mike Wey of Salesforce explained at Dreamforce 2015 that many businesses have ample data to create an accurate forecast, but don’t have the reporting tools necessary.

Can Salesforce forecasting be split?

Salesforce forecasting can also sort by product family to show details. Often, sales are not easy to attribute to just one rep. Salesforce business forecasting software allows revenue split and overlay split, allowing quota attainment visibility to be seen by all reps and managers involved in the sale.

Can AI help predict sales?

In the early moments of an unpredictable scenario like the pandemic, AI isn’t helpful for forecasting sales, as it’s based on finding trends in past events. But scientists and developers are already finding brilliant ways to use AI to help people in the pandemic.

Can forecasts change?

Get the guide. 1. Your forecast can change in a flash. Extreme weather, economic crises, and global pandemics can dramatically change your forecast. At times, what you thought you knew about expected revenue growth can suddenly flip on its head. When that happens, it’s okay to put the forecast aside.

Is sales forecasting an art?

Sales forecasting is both an art and a science. In my 20+ years of sales leadership, I’ve spent hundreds of hours thinking about sales forecasting techniques. These forecasts answer two simple questions: How much do we plan to sell? And when will we deliver those numbers?

What is a Forecast Category in Salesforce?

Let’s simplify Salesforce Forecast Categories some more. You have a new sales opportunity in the very first stage, Prospecting. That’s great! However, at this early stage of the sales cycle, it’s hard to accurately predict if the Opportunity will be won.

How to Adjust Forecast Categories

You can change the forecast category of an Opportunity stage by editing the Opportunity stage picklist value.

Viewing Forecast Categories

In addition to viewing the forecast category on the Opportunity page layout, you’ll also see your forecast categories when viewing the Forecast tab. When you view the forecast, you will not see anything that has been omitted.

Forecast Category Rollups

Forecasts can be either single or cumulative. Single forecasts will display the value from a single forecast category. Cumulative forecasts can be enabled and will display the value from multiple categories:

Summary

So, that was Salesforce forecast categories in a nutshell. A great feature to categorize Opportunities and predict the likelihood of winning!

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