Slaesforce FAQ

how to use marketo in salesforce

by Prof. Jody Zieme Published 2 years ago Updated 1 year ago
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Step 1: Adding Marketo Fields to Salesforce

  1. Sign into Salesforce and click on Setup.
  2. From the Build menu on the left side, click on the Customize option and choose Leads. Then click on Fields.
  3. Click on New in the Custom Fields & Relationships section on the bottom of the page.
  4. Select the suitable field type (for Score — number; Acquisition Program — text; Acquisition Date — Date/Time).
  5. Click on Next.
  6. Insert the Field Label, Length, and Field Name for the field.
  7. Click on Next.
  8. You must configure the access settings and click on Next: Fix the roles to Visible and Read-Only except for the profile of your sync user and system administrator.
  9. Select the page layouts that should show the field.
  10. Click on Save & New to return and produce each of the other two custom fields. Click on Save with you finish all three.
  11. From the Build menu on the left side of the page, click on Customize and choose Contacts. Then click on Fields.
  12. Repeat steps 3 through 10 for the Score, Acquisition Date, and Acquisition Program fields on the contact object,similar to the lead object.
  13. You can also use the above procedure for any additional custom fields from this table if required.

Setting up Salesforce and Marketo Sync
  1. Step 1: Adding Marketo Fields to Salesforce. ...
  2. Step 2: Mapping Custom Fields for Conversions. ...
  3. Step 3: Creating a Profile. ...
  4. Step 4: Set Profile Permissions. ...
  5. Step 5: Set Field Permissions. ...
  6. Step 6: Create Marketo-Salesforce Sync Account. ...
  7. Step 7: Retrieve Sync User Security Token.
Sep 25, 2020

Full Answer

Why should we use Marketo with Salesforce?

  • Building and Personalizing Emails
  • Sending Outbound Emails
  • Manage Email Deliverability
  • Automated Email Responses

How to link Marketo leads to Salesforce accounts?

  • Select Marketo as your first application (source).
  • Select New lead as the Marketo event.
  • If you haven't already connected a Marketo account, click Connect and follow the instructions to allow App Connect to connect to your Marketo account.
  • Select Salesforce as your second application (target).
  • Select Update or create Lead as the Salesforce action. ...

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How to keep Salesforce records from syncing to Marketo?

  • Marketo connects to Salesforce via the API
  • Marketo downloads all new and updated Salesforce records based on SystemModstamp (meaning, it “grabs” anything that has been created or updated since the previous sync based on the Last Modified ...
  • Marketo updates existing Salesforce records with information updated in Marketo

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How many customers does Marketo have?

What is Marketo? What is Marketo? Marketo is founded in 2006, and has emerged as one of the leading marketing automation platforms with more than 2,300 customers and over 100,000 users from all over the world.

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How does Marketo connect to Salesforce?

How does Marketo integrate with Salesforce?People created in Marketo have to be explicitly synced to Salesforce.Leads/Contacts created in Salesforce will be automatically synced to Marketo if Marketo can access them.Once synced, records are regularly updated by the sync (bidirectional)More items...•

How do I install Marketo in Salesforce?

Go to the AppExchange page for Marketo Sales Insight and click Get it Now. Click Log in to the AppExchange button and log in with your Salesforce credentials. Enter your connected Salesforce account log-in and click Install in Production. If you want to test it out in your sandbox first, choose Install in Sandbox.

How do I map a Marketo field in Salesforce?

View Field Mappings Between Marketo and SalesforceGo to Admin and click Field Management.Find the field you're interested in seeing and click the + to expand the mapping.

How do I sync a field to Marketo in Salesforce?

Add an Existing Salesforce Field to the Marketo SyncClick your name and then select Setup.Enter profile in the left search bar and click Profiles under Manage Users.Click the sync user's profile.Under the Field-Level Security section, click View next to the object that contains the field.Click Edit.More items...

What is Marketo tool in Salesforce?

Marketo and Salesforce are two popular tools that revenue teams rely on to manage leads, execute campaigns, and maintain customer records. And if you belong to one of the many organizations that use both, then you're probably aware of Marketo's native Salesforce integration.

What is the difference between Marketo and Salesforce?

Marketo offers 'engagement programs' for campaign management whereas Salesforce has 'journey builder. ' Salesforce offers end-to-end journey visualization. This includes multiple channels (emails, Social & SMS etc., with a drag-and-drop interface). Marketo's 'engagement programs' are heavily focussed on emails.

Can marketo create contacts in Salesforce?

No, Marketo can only create leads, campaigns and tasks.

How to sync Salesforce with Marketo?

To set up sync user credentials, log in to Marketo with your credentials, such as the username and password. Once you’ve logged in, click on the admin option from the panel on the left. Select the CRM option, and click on the sync with Salesforce option.

How does Marketo work?

Marketo can work across multiple digital channels, including email, mobile devices, website, video, and search advertisements to automate marketing campaigns and lead generation for marketers.

How does Hevo Activate work?

Hevo Activate helps you directly transfer data from Marketo and various other sources to CRMs such as Salesforce, various SaaS applications, data warehouses and a lot more, in a completely hassle-free & automated manner for free. Hevo Activate is fully-managed and completely automates the process of not only loading data from your desired source but also enriching the data and transforming it into an analysis-ready form without having to write a single line of code. Its fault-tolerant architecture ensures that the data is handled in a secure, consistent manner with zero data loss.

How to reset Salesforce security token?

Log in to Salesforce as a Marketo sync user. Once you’ve logged in, click on the name of the sync user, and select my settings option. Using the quick find field, search for reset, and select the reset my security token option .

What is Hevo Activate?

Hevo Activate provides a hassle-free solution and helps you directly transfer data from Marketo to Salesforce without any intervention in an effortless manner for free. Hevo Activate is fully-managed and completely automates the process of not only loading data from your desired source but also enriching the data and transforming it into an analysis-ready form without having to write a single line of code. Hevo’s pre-built integration with Marketo and Salesforce ( among 100+ Sources) will take full charge of the data transfer process, allowing you to focus on key business activities.

What is Marketo software?

Marketo is a SaaS (Software-as-a-Service) based marketing automation software that helps companies automate and measure marketing engagement, tasks, and workflows. With Marketo, B2B and B2C marketers can target qualified leads, create lead-to-revenue opportunities, and run personalized and automated marketing campaigns across multiple digital channels.

What fields does Marketo use?

To add fields to Salesforce, you first need to create fields such as “Score”, “Acquisition Program”, “Acquisition date”, etc.

What is Marketo Sales Insight?

Marketo Sales Insight is a great add-on feature that many customers have. It’s helpful for the Sales team because it helps them understand and act on information from Marketing. MSI adds a widget (VisualForce) on your page that shows “interesting moments,” such as form submissions, clicks on links in email, web activity and so on.

What is an object in Marketo?

An object is kind of like a tab on a spreadsheet – a bucket that holds data (examples include Accounts, Leads, etc.). Some of these can be written to and read, while others Marketo can only “read” or see the data.

Why is integration important in marketing?

The integration is key in marketing and sales alignment, in transforming marketing into a profit center, and in empowering marketing to do smarter initiatives.

Does Salesforce accept states?

Similarly, if you’re capturing states for other countries (for example, states for Brazil, Canada, Norway or Germany) in Marketo forms but Salesforce isn’t set up to accept states for those countries, that value coming from Marketo into Salesforce will not be an acceptable value and will break the sync.

Can Marketo write to fields?

We don’t recommend not letting Marketo write to fields … instead, we want to make sure Marketo can write to fields but only in the right circumstances.

Does Marketo use defaults?

If you’ve decided to go with a complete sync, Marketo will use your system defaults, so you’ll want to make sure that the Default Lead Assignment Rules have Marketo baked into them.

Can Marketo read Salesforce?

Marketo should be set up with close to System Admin rights and at the highest level of your Salesforce role hierarchy to ensure that it can see everything in Salesforce. Marketo can only write to the Lead, Contact and Campaign objects, but it can read from the Account and the Opportunity objects.

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