Slaesforce FAQ

how to use salesforce enhanced notes

by Cedrick Macejkovic Published 3 years ago Updated 2 years ago
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Let Users Take Enhanced Notes in Salesforce1

  • From Setup, enter Navigation in the Quick Find box, then select Salesforce1 Navigation.
  • Move Notes from the Available list to the Selected list. We recommend adding Notes above Smart Search Items so it...
  • Click Save.

Enable Enhanced Notes
  1. From Setup, enter Notes in the Quick Find box, then select Notes Settings.
  2. Select Enable Notes, then click Save.
Oct 10, 2017

Full Answer

How to let users take enhanced notes in Salesforce1?

Let Users Take Enhanced Notes in Salesforce1 1 From Setup, enter Navigation in the Quick Find box, then select Salesforce1 Navigation. 2 Move Notes from the Available list to the Selected list.#N#We recommend adding Notes above Smart Search Items so it... 3 Click Save. More ...

What are the standard note-taking options in Salesforce?

Standard note-taking options with text that are familiar include the ability to bold, underline, make bullet points, and more. Add images you take in the field using the Salesforce1 app and then create notes.

What is the new note action in Salesforce?

The New Note action opens a composer window. Because this is a global action, users can create enhanced notes that aren’t related to any specific record. But they can also opt to add a note to one or more records, without having to navigate there.

How do I edit a note in Salesforce lightning experience?

To edit a note in a list view, just click it and a composer window pops up. To add the Notes utility to a new or existing Lightning app, go to Setup in Lightning Experience. Enter App in the Quick Find box, then select App Manager. For step-by-step help, check out Add a Utility Bar to Lightning Apps in the Salesforce Help.

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What is enhanced notes in Salesforce?

With Notes, Salesforce's enhanced note-taking tool, you can use rich text, lists, and images in your notes; relate notes to multiple records; and create notes in Lightning Experience.

How do I report an enhanced note in Salesforce?

Steps to create a Notes ReportNavigate to the Reports tab and click New Report.For "Report Type," select File and Content Report, then click Continue.Add the following filter: File Type equals SNOTE (ensures that the report only includes Notes).Remove all columns from the report.More items...

How do I use notes in Salesforce lightning?

Enable Notes. From Setup, select Enable Notes on the Notes Settings page.Add the Notes Related List to Page Layouts. ... Let Users Create Notes from the Chatter Publisher, Global Actions Menu, and the Salesforce Mobile App Action Bar. ... Let Users Take Notes in the Salesforce Mobile App. ... Turn Off Feed Tracking for Notes.

Where do I put notes in Salesforce?

1:112:11Adding Notes to Salesforce Layout when the Button Has Gone MissingYouTubeStart of suggested clipEnd of suggested clipYou can come. And edit the object. You'll find the page layout. If there's a whole bunch of pageMoreYou can come. And edit the object. You'll find the page layout. If there's a whole bunch of page layouts you can click here on page layouts and find out which is the most commonly used one edit that

How do I enable enhanced notes?

Enable Enhanced NotesFrom Setup, enter Notes in the Quick Find box, then select Notes Settings.Select Enable Notes, then click Save.

Can you pull notes into a report in Salesforce?

It is not possible to report on Notes. There is an Idea, Reporting on Notes & Attachments that requests this feature. You could export the data and report on it outside of Salesforce, build a custom page, query for it via the API from an outside app, etc., but there is no native report functionality available.

How do I query notes in Salesforce?

You can query them simply: List notes = [SELECT Id FROM Note WHERE ParentId = :myRecord]; List attachments = [SELECT Id FROM Attachment WHERE ParentId = :myRecord];

How do I make notes visible in Salesforce?

Open a note in the Notes related list, click Note Sharing Settings, then Sharing Settings. Click Make Private and Make Private again.Open a note in the Notes & Attachments related list, select Private, and save your change.

How do I add notes to notes and attachments in Salesforce lightning?

Go to the UI for my new item, sufficiently sure, no notes and connections related rundown.Go to your page design, track down the connected records. In there you will track down the connected rundown for "Notes and Attachments".Drag that onto the connected rundown part of the page format.You're good to go.

How do I add notes to a page layout in Salesforce?

Click on Page Layouts from the list on the right and select the layout to edit. Select Related Lists from the list and drag Notes and / or Files to the page layout below. Save the layout and verify you can now see the Notes and/or Files related lists on the object.

What is notes and attachments in Salesforce?

In Salesforce, Notes and attachments are used to enter some comments or add external documents along with the Salesforce records. Notes in Salesforce provide the functionality to enter some text which are not mentioned in other fields. Attachments on the other hand, are external documents attached to a record.

What is the home page of Notes?

The Notes home page is the place where users can see and manage all of their notes, whether they’re related to records or not. The home page includes several list views so it’s easier to find specific notes. And when viewing notes from the home page, users can review previous versions to see what’s changed, or revert to a previous version if needed.

How does Lightning Experience improve productivity?

With Lightning Experience, you can greatly improve your org’s productivity by embedding enhanced Notes into other areas of the interface. Include note-taking actions in the Lightning Experience header, the highlights panel on records, and Lightning app utility bars so users can jot down notes from anywhere in the app, without switching away from other work in progress. And add the Notes item to your Lightning apps so users have access to the Notes home page where they can work with all of their notes.

Can you disable notes in Salesforce Classic?

Remember, because enhanced Notes is available in Salesforce Classic, you don’t have to wait until you’ve moved all of your users to Lightning Experience to disable the classic notes tool. Disabling classic notes is as simple as removing the Notes & Attachments related list from all of your page layouts, which removes the last remaining interface for creating notes in the classic format.

What is a library in Salesforce?

Libraries are a way to organize content and share content with colleagues. You can even create folders within libraries, to better organize your content. Search (3) to find files. Upload new files to Salesforce Files (4) so you can attach them to records and share them with colleagues, groups, or customers.

How to write with confidence?

Write with confidence because your ideas are automatically saved as you type. Highlight important details and enhance meaning by adding bold and italic formatting to text (1). Organize info with bulleted and numbered steps (2). Add clarity and memorability by embedding pictures or images (3).

Is Salesforce Classic supported by Lightning Experience?

Some of the older types of files in Salesforce Classic aren’t fully supported or supported at all in Lightning Experience. If you use any of these features, here are a few things to keep in mind.

The Notes tool is a productivity feature that's specifically designed to be used with Lightning Experience

The legacy 'Notes & Attachments' functionality is being superseded and replaced by the individual Notes and Salesforce Files features.

User education, training, and recommendations

1. Add the Notes Related List to Page Layouts while continuing to maintain the 'Notes & Attachments' related list on layouts to allow users to view and reference legacy notes added to records prior to enabling enhanced notes.

Notes intermittently may not save in their entirety

When creating a new Note from the related list in Lightning, at times it may take several seconds for a Note record to save and it may be missing some or all of the body.

Salesforce Classic Limitations with Notes and Files

The 'Upload Files' button is available on the Files related list in both Lightning Experience and Classic.

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