Slaesforce FAQ

how to view lead activity in salesforce for leads

by Brigitte Kshlerin I Published 2 years ago Updated 1 year ago
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To view or Edit created Lead in Salesforce. To view Lead go to Lead Tab=>Recent Leads. Select the lead which we created to view/edit.

Full Answer

How to view or edit created leads in Salesforce?

To view or Edit created Lead in Salesforce. To view Lead go to Lead Tab=>Recent Leads. Select the lead which we created to view/edit.

What are the fields in lead object in Salesforce?

In Salesforce.com lead object contain some fields. They are IsConverted, ConvertedDate, ConvertedAccountId, ConvertedContactId and ConvertedOpportunityId fields. You can query for converted records and determine what accounts, contacts and opportunities were created during the conversion process. How to Create new lead in Salesforce ?

What are the lead assignment rules in Salesforce?

More sophisticated systems depend on a variety of lead assignment rules, which are often based on territory (geography), industry, potential deal size, or other factors. With Salesforce you can easily create automated, rules-based routing to assign leads. Salesforce lead assignment rules are customizable, combinable, and easy to create.

How to generate leads from your website for your sales teams?

Create and Edit Relationships Between Contacts and Accounts Generate Leads from Your Website for Your Sales Teams Contacts to Multiple Accounts Considerations for Relating a Contact to Multiple Accounts

See more

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How do I view leads in Salesforce?

Clicking on the Leads tab displays the leads home page. In the Lead Views section, select a list view from the drop-down list to go directly to that list page, or click Create New View to define your own custom view. To view the leads in a queue, choose that queue list from the drop-down list.

What is lead activity Salesforce?

Use the Lead activity to create or update a lead record in the Sales and Service Cloud for each contact that reaches the activity.

How do I track an opportunity lead in Salesforce?

Track Leads and OpportunitiesCreate a Wallet Share Opportunity. To track a wallet share opportunity, create an opportunity record for a financial account.Create a Lead. Create a lead record to track a prospect.Convert a Lead to a Client. You can convert a lead record to a client record.

How do you check for lead conversions?

Let Users View and Edit Converted LeadsFrom Setup, enter Permission Sets. Click Permission Sets.Click New.Enter a name for the permission set. Click Save.Click App Permissions.Click Edit.Under Sales, select the View and Edit Converted Leads permission.Save the permission set.From Setup, enter Users. Click Users.More items...

How do I track activity in Salesforce?

0:014:08Salesforce Lightning: 101.7 New Activity Tracking Example - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt was a good call and so we open up that that message what we can do is track on the fact that we'MoreIt was a good call and so we open up that that message what we can do is track on the fact that we're good comments. There's a rich subject line that tells us what we're up to.

How do I add an activity in Salesforce?

From Setup, enter Actions in the Quick Find box, then select Global Actions | New Action. From Setup, on the Object Manager tab, select an object, then select Buttons, Links, and Actions | New Action....Create Your Own Activity ActionsLog a Call.Send Email.Create a Record.Update a Record.

What is lead tracking?

Lead tracking is the process of determining the source of leads, actively monitoring where leads are in the sales and marketing funnel, and pursuing the appropriate actions to move the lead to the next stage and close the sale.

How do I track source in Salesforce?

To enable Source Tracking in Sandboxes:Log in to your production org.From Setup, in the Quick Find Box, enter Dev Hub and select Dev Hub. If you don't see Dev Hub in the Setup menu, make sure that your org is one of the supported editions. ... Select Enable Source Tracking in Developer and Developer Pro Sandboxes.

What is lead management in Salesforce?

Lead Management is a constant process of managing your leads in a systematic and structured manner,starting from gathering information of your prospects to passing the qualified leads to sales. It encompasses: data cleansing. assigning and distributing your leads.

How do I run a lead report in Salesforce?

0:235:48HOW TO CREATE A LEAD REPORT IN SALESFORCE - YouTubeYouTubeStart of suggested clipEnd of suggested clipThis may affect what you see and what you don't see up here in this top ribbon up at the top toMoreThis may affect what you see and what you don't see up here in this top ribbon up at the top to change that you just go to the 3x3 up here and then you look for sales or you type sales into the search

How do you know whether the lead is converted or not in Salesforce?

You an can run a lead with converted information report and see it that way. To see it on the actual contact record: Create a field called "Converted from lead" on lead and contact. Set it to be true by default on the lead record and not true by default on the contact record, and hide it from the lead layout.

How do I make a lead report?

Lead Performance Report Marketo Step 1: Open Marketing Activities. Lead Performance Report Marketo Step 2: Select Required Program and Report Type. Lead Performance Report Marketo Step 3: View Statistics. Lead Performance Report Marketo Step 4: Create Engagement Stream Performance Report.

Trailhead

Get out on the trail and learn all about Salesforce. Trailhead is self-paced, fun, and free to use.

Salesforce Documentation

Official Documentation: Manage Leads Learn all about lead management in Salesforce. Get up to speed on viewing, updating, and converting leads as you build your pipeline.

Trailblazer Community

Trailblazer Community: 5 Steps to Effective Lead Management Increase your pipeline, focus on the right leads, and track what works and what doesn't with these five easy steps.

More Awesome Resources

Salesforce Blog: 7 Best Practices for Lead Management These seven best practices can help you increase your pipeline, make sure you focus on the right leads, and track what works and what doesn’t.

Workaround

1. Create a new Custom Report Type for Campaigns with Contacts with Activities 2. Create a new Custom Report Type for Campaigns with Leads with Activities 3. Create 2 new, separate reports using these report types.

1. Create a Custom Report Type for Campaigns with Contacts with Activities

1. From Setup, enter Report Types in the "Quick Find" box, then click Report Types .

2. Create a Custom Report Type for Campaigns with Leads with Activities

1. From Setup, enter Report Types in the "Quick Find" box, then click Report Types .

3. Create a 2 reports using each of the new Custom Report Types

1. From the Reports tab, click New Report. 2. Select the report type Campaigns with Contacts with Activities, then click Create. 3. Select a specific Campaign or select All Campaigns. 4. Click Add to add a filter. 5. Customize the report and remove or add columns and details you'd like to see on the report. 6. Run the report and Save. 7.

Trailhead

Trailhead: Qualify and Route Leads to Your Reps Take an in-depth look at the importance of prioritizing incoming leads. Learn to qualify leads quickly, and see how your marketing team can effectively score leads using Salesforce lead routing.

Salesforce Documentation

Official Documentation: Leads How to track prospects apart from your contacts and opportunities with Salesforce lead records. After you’ve qualified your lead records, convert them to contacts and create accounts for them.

Trailblazer Community

Knowledge Article: Identify Leads Created by Web-to-Lead Quick tutorial lets you show that a lead has been created using web-to-lead.

More Awesome Resources

Explore multiple ways to assign prospects within Pardot and Salesforce, including manual assignment and using automation rules or completion actions to assign prospects to a user or group based on their activity or information.

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