Slaesforce FAQ

how to view opportunities in salesforce

by Nedra Lakin Published 3 years ago Updated 2 years ago
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How to: View Your Opportunities in Salesforce.com

  • Click on the Opportunities tab (If not already visible in your existing tab bar, click the plus sign to view all tabs)
  • Click the “View” drop down list below
  • Click “New This Week,” “Won,” etc. to view different groups of data
  • Click the name of the list you are looking for followed by “Open Opps” (i.e. “MFG Open Opps”) to see current opportunities that are not closed
  • Click the name of the list you are looking for followed by “Closed Opps” ( i.e. “MFG Closed Opps This Year”) to view won business this year
  • Click “Create New View” to find, refine, and search for specific records

How to: View Your Opportunities in Salesforce.com
  1. Click on the Opportunities tab (If not already visible in your existing tab bar, click the plus sign to view all tabs)
  2. Click the “View” drop down list below.
  3. Click “New This Week,” “Won,” etc.

How to create opportunity in Salesforce?

While creating opportunity in salesforce we can include stage and probability fields to estimate the likelihood of the completing a successful sales. The probability for various stages can be set by administrator.

How to work with leads and opportunities in Salesforce?

Work with Leads and Opportunities 1 Learning Objectives. Use the Lead Workspace to action your leads and move them toward conversion. ... 2 Get Started with Sales Using Salesforce. ... 3 Work Your Leads. ... 4 Reference Contacts and Accounts. ... 5 Work Your Opportunities. ... 6 Use the Kanban View. ...

Where can I See my open tasks and events in Salesforce?

You’ll be able to see your open tasks and events on your Salesforce homepage as soon as you log in. There are also a number of third party apps that can help with activity tracking.

What can you do with Salesforce Salesforce?

Gain at-a-glance insights with accounts and contacts. Salesforce comes with a set of powerful tools to support your sales process, optimized to help you do more in less time and with fewer mouse clicks. Need to quickly log a call you made to a prospect?

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How do I view an opportunity team in Salesforce?

To see each team member's access, click the Team Member Access action. A member's access level can be read and write or read-only, but it's at least equal to the default opportunity sharing access. The Team Member Access action isn't available in the Salesforce mobile app.

How do you use opportunities in Salesforce?

2:034:16Work Your Opportunities and Manage Your Pipeline (Lightning Experience)YouTubeStart of suggested clipEnd of suggested clipYou can create new notes. Or review and update notes you've already written. As your deal progressesMoreYou can create new notes. Or review and update notes you've already written. As your deal progresses towards the proposal stage. You can choose a price book and add product looking for deeper detail.

How do I edit an opportunity in Salesforce?

How to edit an Opportunity in Salesforce LightningWelcome. ... Click on "Opportunities"Select an Opportunity you wish to edit.Click this icon to show more options.Click on "Edit"Edit the relevant fields.Click on "Save"The Opportunity has been edited successfully!

How do I enable opportunities in Salesforce?

Enable and Configure Similar OpportunitiesFrom Setup, enter Similar Opportunities in the Quick Find box, then select Similar Opportunities.Click Edit.Select Enable Similar Opportunities .Select the fields or related lists that you want Similar Opportunities searches to match against, and then click Add.More items...

What is the Opportunities tab in Salesforce?

Opportunities are deals in progress. Opportunity records track details about deals, including which accounts they're for, who the players are, and the amount of potential sales. If your Salesforce admin has set up leads in your Salesforce org, an opportunity is created when a lead is converted.

How do I find my opportunity ID in Salesforce?

1:024:08Find the ID of an Object in Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipSay you want to get the unique ID of a single case we'll go to the case we want and look at the URLMoreSay you want to get the unique ID of a single case we'll go to the case we want and look at the URL bar at the top. Here we can see the cases unique ID as an 18 digit alphanumeric.

How do you change the opportunity path?

Set the PathClick the Home tab within Setup.Enter Path Settings in the Quick Find box, then select Path Settings.Click Enable, then click New Path and fill in these values: ... Click Next.Click the Prospecting tab.Click Add/Update Fields under Fields.More items...

How do I create an opportunity list in Salesforce lightning?

Follow along with our instructions or watch the video below.Starting on the home screen in Lightning, navigate to Opportunity tab. ... To create a new List View click the gear icon then hit New.Name your List View using the field you'll be filtering your data by. ... If you are an admin, decide who can view this List View.More items...•

How do I add a product to an opportunity in Salesforce?

Navigate to the opportunity that you want to edit.In the Products related list, select Add Products, or select Edit next to a product in the list. ... Find the products you want to add to this opportunity. ... In the Quantity field, enter the number of products at this price.Enter the sales price for the product.More items...

What is opportunity product in Salesforce?

Opportunity products are the physical items and services you sell on an opportunity in Salesforce. However, if you don't use opportunity products, what's the alternative? For many companies, the answer is to enter the total value of the opportunity in a single field – the Amount field, in other words.

How do I enable Opportunity team?

Facilitate Team Selling by Enabling Opportunity TeamsIn Setup, use the Quick Find box to find Opportunity Team Settings.Select Enable Team Selling.Select the opportunity page layouts where you want to include the Opportunity Team Member related list. ... Save your settings.

What is the difference between leads and opportunities in Salesforce?

Quick Takeaways. A Salesforce lead is an unqualified contact, while a Salesforce opportunity is a likely sale. In Salesforce, a lead can be converted into a contact, an account, or an opportunity. To identify an opportunity, look for the lead's product interest, budget, and timeframe.

What are Salesforce Opportunity Stages?

Opportunity Stages are the various steps that a user must take to sell a product or service within your company, this is often referred to as a companies sales process.

Opportunity Stage Features

Whilst the Opportunity Stage field is a relatively simple concept, there is a lot going on behind the scenes that allow you to forecast and estimate the probability of success.

How to Create a Custom Salesforce Opportunity Stage

Creating a custom Sales process within Salesforce is easy, you simply need to create the stages with their relevant characteristics filled in, and then order them correctly.

Opportunity Stages Best Practices

Hopefully, after reading the above section, you feel skilled up on the typical use case of Salesforce Opportunity stages. But the most challenging part can often be deciding on the stage usage. After all, every customer and sales engagement won’t necessarily follow a linear path, however, most will go through a set of similar stages.

Conclusion

If you’re using Sales Cloud, the Opportunity object is one of the most important objects your users will be working with. This is why it’s so important to ensure that it is implemented correctly, and Sales operations are involved to ensure that the technology will support the people using it.

Keep your close dates up to date

There is no such thing as a close date in the past for an open opportunity. Near month-end sales reps are often pressed for time and it is easy to neglect managing and updating your opportunities in Salesforce. Neglecting the process, however, has far-reaching ramifications that affect the entire company forecast.

Keep your sales stages minimal and up to date

Having too many stages can lead to confusion. This ultimately leads to more time to review an opportunity which then leads to putting the review on the back burner. When a significant event occurs you should religiously update your stage. Doing so will often trigger an update to the opportunity forecast category.

Keep running notes that are available in list view

You may have a Google Doc or some other method of tracking your notes, but you should also find a way to add short updates directly to the opportunity using a comments/description field. Add to this by editing the opportunity and inserting the most recent, very abbreviated note, at the top of the field).

Opportunity Last Modified Date and Last Activity Date

Successful sales reps are in touch with their prospects often, and when they aren’t there is usually a valid reason, such as a request to follow up on a specific date, which is generally tracked as a task.

Managing Opportunities Checklist

Make sure the expected close dates are accurate (they should be realistic with none in the past)

Automate the process for accuracy and to save time

Updating opportunities one by one in Salesforce can take a valuable, but necessary, chunk of time out of your day. There are integration tools available such as CloudExtend Excel for Salesforce.

Conclusion

Keeping opportunities up to date is good for you. It’s crucial for your sales manager and the organization as a whole. Without up to date numbers a forecast will be inaccurate. In the worst-case scenario can lead to the demise of a company.

What is Opportunity Stage?

The first field to consider is Opportunity Stage. If customized correctly, this field will give you a ton of insight into what’s happening with a particular sale. You’ll know where this opportunity is in the sales process, what the probability of the sale is, and the next step in the process. And perhaps most importantly, you can use this field to create reports and dashboard components that will show you every active opportunity you’re working with, and what stage they’re in.

What happens if you don't win an opportunity?

If you don’t win the opportunity, the relationship will still be recorded on the campaign record so you can see how many opportunities in total (won or lost) were primarily influenced by that campaign. You can also designate multiple influential campaigns for an opportunity, although you can only set one as primary.

What is contact role?

A Contact Role defines the part that a contact plays in a specific account or opportunity, so you should use contact roles to keep track of who you are working with on a particular deal. Often, the primary contact will be the lead who originally contacted you about the opportunity.

Can you go crazy with custom fields?

Don’t go crazy with custom fields just because you can. Remember, someone (probably you) is going to be responsible for updating them, so be real about how much data entry you really want to do. Always consider the value that a custom field is going to give you.

Introduction

The Opportunity Kanban is a visual summary of all the opportunities for a particular sales path.

Add a Filter

Now, show them how they can filter their view. For example, show all opportunities with a probability of 20% or more.

Move an Opportunity

The Kanban view also allows your sales team to move opportunities from one stage to another by simply dragging and dropping. Give them a demo.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

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