Slaesforce FAQ

how to you search effectively salesforce

by Ray Wisozk Published 2 years ago Updated 1 year ago
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If enabled, use global search, at the top of every page, to search across Salesforce. Search for Records in Lightning Experience To find a record, use global search at the top of the page. Filter and sort your search results and scan the record previews and related quick links to find what you need fast.

Use operators such as AND, OR, and AND NOT to refine your search (operators are case sensitive.) You can search for the exact phrases by putting quotation marks around multiple keywords. For example: “send thank you letter” finds items with send thank you letter but not items with “send email thank you letter.”Nov 12, 2012

Full Answer

How to create lookup relationship in Salesforce?

How to create lookup relationship in salesforce?

  • Step 2. : -Selecting Related to Object. Now select Child object in step 2. ...
  • Step 4. :- Establishing Field Level Security for reference field. Make sure the Field level Security is visible for all profiles.
  • Step 5 :-. Select the Page layout for child object field. Click on Next button.
  • Step 6 :- Adding custom related lists. Click on Save button as shown above. ...

What is lookup field in Salesforce?

  • From Setup, click the Object Manager tab.
  • Click Case, then click Fields & Relationships.
  • Click Contact Name, then click Edit.
  • In the Lookup Filter section, click Show Filter Settings.
  • Click the lookup icon.
  • Choose equals as the operator.
  • In the Value/Field menu, select Field.

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

More items...

How to log calls in Salesforce?

Make Better Decisions With The Gong For Salesforce Integration

  1. GENERATE NEXT-LEVEL REPORTING AND IMPROVE YOUR PLAYBOOK. Take sales rep behavior (talk ratio, number of calls, etc.) and see how it’s correlated with win rate.
  2. AUTOMATE WORKFLOWS. Was a competitor mentioned on the call? ...
  3. POWER ACTIONABLE ALERTS, BEEF UP COACHING. ...
  4. LEVERAGE ROCK SOLID ACTIVITY DATA
  5. VIEW YOUR PIPELINE LIKE NEVER BEFORE. ...

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How do you search in Salesforce?

0:002:50Search in Salesforce (Lightning Experience) - YouTubeYouTubeStart of suggested clipEnd of suggested clipRecord he clicks into the search box at the top of the page. When he does he sees a list of the fiveMoreRecord he clicks into the search box at the top of the page. When he does he sees a list of the five items he's used most recently he doesn't see Jason in the list. So he begins typing his name as.

How do I search for an object in Salesforce?

To expand the search to other objects in Salesforce Classic, click Search All at the bottom of the list of objects in the left column within search results. If you don't see the 'Search All' option, global search doesn't have enough information about which objects you use, and results already include all objects.

How do I set up search results in Salesforce?

Edit Search LayoutsFrom Setup, in the Quick Find box, type search layouts . ... Under Objects and Fields, select Object Manager. ... Edit the layout. ... To change what's visible on the page, move fields between Available Fields and Selected Fields. ... Save your changes.

How do I enable advanced search in Salesforce?

Here's how:In Setup, search for “user interface” (or look under Build, Customize, User Interface, which is at the bottom of the list)At the bottom of the page, tick the checkbox for “Enable Advanced Setup Search (Beta)”Click Save.

How does search work Salesforce?

When you create a record (1), the search engine breaks up the searchable content into smaller pieces, called tokens (2). It stores the tokens in a search index (3). The search index is much like a book index—each token in the index has a link back to the record it came from.

What are searchable fields in Salesforce?

A custom object that's associated with a custom tab is searchable by default, even if users don't add the tab for display. By default, search is disabled for new custom objects. Admins enable Allow Search when setting up new custom objects.

How do I refine a search result in Salesforce?

Use Show Filters, if available, to filter your search results....Here are easy things you can do to quickly get on the right search track.Limit the number of results by entering more specific search terms. ... Searching for a specific contact or opportunity? ... Enter the complete search term.Check your spelling.More items...

How do I use the search layout in Salesforce?

Edit Search LayoutsFrom Setup, in the Quick Find box, type search layouts . ... Under Objects and Fields, select Object Manager. ... To edit the layout, from the dropdown menu across from layout,select Edit.To change what's visible on the page, move fields between Available Fields and Selected Fields. ... Save your changes.

What is search setting in Salesforce?

If this setting is enabled, a drop-down appears for users to choose whether to search within tags, within a specific object, or across all objects. Enable Sidebar Search Auto-Complete. If this setting is enabled, when users start typing search terms, sidebar search displays a matching list of recently viewed records.

What is Salesforce Advanced Search?

Salesforce Advanced Search Plugin is useful to search any text inside Salesforce Apex Classes, Triggers, Visualforce Pages, Components and Email Templates. It also has one utility to show Field API Names along side of label in object's details page.

How do I make a field searchable in Salesforce?

Choose Use a formula to set the new value and then click Show Formula Editor and select the "Insert Field" button to locate and select the desired field that you would like to make searchable. See Calculate Field Values With Formulas and Considerations for Field Update Actions for additional details.

How do I use global search in Salesforce?

0:092:33How to use Global Search in Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhether it's a phone number email address any part of a portion of a text string that's a searchableMoreWhether it's a phone number email address any part of a portion of a text string that's a searchable. Field you'll be able to type in a value here and it should pop. Up in the search. Screen.

What is Salesforce Global Search?

Global Search in Salesforce is available at the right top of the application. Here we can search data across our organization. Global search is available only when chatter is enabled.

What is Sidebar Search?

Sidebar search is available on the sidebar only when the chatter is disabled. We can convert sidebar search into advanced search.

What is Salesforce search engine?

Salesforce search is powered by a search engine that brings users smart, relevant results automatically. You might be wondering how we determine which results to put at the top of the list. Here’s our secret sauce to find and rank the records users are looking for.

Why does Salesforce return Julia?

Salesforce returns results for Julia because no records contain the word Julai. But, say a user types Julie. Salesforce returns the single record for Julie, but not records for Julia. Lemmatization identifies and returns variants of the search term. For example, a search for fry also returns results for frying and fried.

How Federated Search Could Work for Your Org

Do your service reps often reference articles stored in SharePoint or Confluence? Or rely on Dropbox or Box to send and receive sales contracts or product materials? Going back and forth and running multiple queries can be frustrating and time wasting.

More Search Options for Your Org

Federated Search accommodates all our customers, whether you use a homegrown or enterprise search engine.

Setting It Up

With a few, simple setup steps, your users can get external sources in their search results. If you’ve added external data sources, the process is the same, just use the OpenSearch type. But if you haven’t, t Salesforce Help guides you through the process.

Prep Your Station

Before we start enabling all these cool search features, let’s make sure we’re all using the same set of ingredients. We’re going to use the Knowledge Settings page to cook up something delicious.

Enable Snippets and Highlighting

Don’t you hate it when you waste time clicking a search result only to find that it doesn’t apply to you? Or, when you open a page and can’t find your search term? And then you have to use Ctrl-F to find it? C’mon!

Enable Auto-complete

If auto-complete is enabled, suggestions appear as users type their queries. Just like a ( cough) commonly used Internet search engine. It’s a quick way for users to find a record even before hitting the search results page.

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