
All Salesforce customers are grouped together on "nodes" or "clusters" which Salesforce calls "Customer Instances". Currently there are 22 instances serving customers in North America. When one of these instances begins to approach capacity, Salesforce will "split" one instance into multiple instances.
Full Answer
How do I know which Salesforce instance I am using?
To determine which instance you are using, check the URL after you login into Salesforce. In the example below, the customer is on the ap1 instance. In the case of a Sandbox, the URL will be one of the cs instances such as cs6 in the case below.
How many Salesforce instances are there in the world?
As of July 2014, there are currently 21 Instances in North America, 2 in Asia Pacific, 4 in EMEA and 25 Sandbox Instances. A Sandbox instance is non production environment. The complete list of Salesforce instances and the current status of each one is listed at Salesforce Trust.
What are the Salesforce services?
The Salesforce Services may also include some functionality that works with the Org but is hosted on separate infrastructure, such as the Einstein Features. At Salesforce, trust is our #1 value and our data center strategy supports the company's commitment to run the most secure, trusted, reliable, and available cloud computing service.
What drives Salesforce's data center strategy?
At Salesforce, trust is our #1 value and our data center strategy supports the company's commitment to run the most secure, trusted, reliable, and available cloud computing service. Customer success drives our data center strategy and delivering the highest standard in availability, performance, and security is our top priority.

What is my instance of Salesforce?
Your instance is the home base for your org, and there are times when you'll need to reference it. The URL in your browser is an indicator of your instance. If you see, for example, na91.salesforce.com, then NA91 is your instance (also displayed in Setup>Company Information, below your Organization ID).
How do Salesforce instances work?
Your Salesforce instance refers to the server that your Salesforce organization lives on. Many Salesforce orgs (also referred to as an “instance”) live together on the same server, a method of server management called “multi-tenancy”. As opposed to one system living on one server, many instances live on one server.
What is a Salesforce instance called?
Salesforce Instance or POD A POD is also known as an Instance and it is a self contained unit that contains all that is required to run Salesforce, including the application server, database server, database itself, search and file system.
Is Salesforce multi instance?
In short, a Salesforce Instance is the installation of Salesforce's software that resides on a server (or group of servers likely). An Org is your specific organization's data and meta data. Salesforce has multiple orgs residing on the same instance.
What is the difference between an instance and an environment?
The differences between a Dynamics instance and a Common Data Service environment is that the Dynamics instance will contain solutions with Dynamics functionality, and the CDS environment won't have these (and they can't be added at a later date).
How do I create an instance in Salesforce?
StepsLog in to your Salesforce account.Click Setup at the upper-right corner.Under the Build section, click Create and select Objects.To create a custom object, click New Custom Object.Enter the name of the Custom Object in Label, Plural Label, and Object Name.More items...•
Where is my Marketing Cloud instance?
Log in to Marketing Cloud. Click the name of your account. Copy the MID value for your account. In a separate browser tab or window, navigate to https://status.salesforce.com/products/Marketing_Cloud.
Can Salesforce be hosted on premise?
You can get all your Salesforce data on premise. Salesforce offers a resource center where their compliance and data security measures are outlined for clients.
How do site and organizations relate to instances?
Sites and Organizations In Business Manager, you can configure one or more sites within each instance. The multiple sites on a particular instance are considered an organization. When you configure settings, for example, you can configure them as site-specific (one site) or across all the sites (the organization).
Can Marketing Cloud connect to multiple Salesforce orgs?
This configuration allows individual Marketing Cloud business units to connect with a single Salesforce org, independent of the parent account or other business units. Using Marketing Cloud Connect, this configuration includes two setup scenarios: Multiple business units connected to multiple orgs.
What is the difference between org and app in Salesforce?
Every single company with a Salesforce contract (licences) has their own ORG. Within the ORG an App is a collection of tabs. Typically the Salesforce Admin or Consultant will set up an App for a group of users (such as Sales) so that they only see the tabs (objects) which are relevant to their job.
What is a hard coded link in Salesforce?
A hard-coded link or reference explicitly uses the full Salesforce URL to link to a page, record or other item on the Salesforce Instance. Any hard-coded references will break following the split, and as a result any other functionality that is dependent on them will also break. Best practice is to never use hard-coded references like this, and instead use relative references. Relative references use only the portion of the URL following "naxx.salesforce.com"
Why does my integration need to be restarted?
It is recommended that these be monitored during the maintenance and restarted following the maintenance window if needed. This can be due to DNS caching causing the integration to not find the IP for the new instance following the split.
Is Salesforce splitting instances?
Recently, Salesforce announced that it will be splitting a number of its North American customer instances. This can be an event that goes by without notice, or one that causes custom functionality to break and leaves you scrambling to put out fires without proper preparation. Below are answers to key questions and steps for how to plan for the coming instance splits.
Do you have to log in to Salesforce after split?
All Salesforce for Outlook users will be required to log in again following completion of the instance split.
Does Salesforce use Force.com?
Salesforce has recommended ways to use the Force.com IDE to find hard-coded references quickly.
Do users use the same URL to log in?
Users Logging In. Your users will use the same url to log in and should notice no change.
Does your ORG ID change?
Org ID. Your Org ID will not change.
