Slaesforce FAQ

is salesforce safe for financial documents

by Iva Kirlin Published 2 years ago Updated 1 year ago
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S-Docs is the most streamlined and secure financial document generation and e-signature solution. Because it is native to Salesforce, your sensitive data is processed much faster and never leaves the Salesforce cloud. This makes it easy to merge any Salesforce data into sophisticated form templates.

Use Salesforce Shield
Platform Encryption encrypts sensitive data such as PII, credit card, or bank account information at rest, meaning that even when data is not being transferred anywhere, it's still protected.

Full Answer

Does Salesforce have document management capabilities off-the-shelf?

Does Salesforce have document management capabilities off-the-shelf? Overall, there are 5 inbuilt Salesforce modules for managing files and content - Files Home , Salesforce CRM Content, Salesforce Knowledge , Documents Tab, and Attachments. 2. Why so many?

What can you do with Salesforce files?

Use Salesforce Files to share and collaborate on files, store files privately, manage version updates, and follow files that are important to you. Use Files Connect to connect to external file systems right from Salesforce.

Can I search for and manage external documents within Salesforce UI?

Yes, you can search for, access and manage external documents within Salesforce UI after you connect those file repositories to your Salesforce CRM. Here, you can find an overview of an OOTB tool for this task, aka Salesforce Files Connect. As Files Connect has limitations, sometimes, it’s better to choose an alternative integration solution.

What is the maximum file size for documents in Salesforce?

The maximum file size for Documents is 5MB compared to up to 2GB or Files. You can migrate your Documents over to the new Files using the Magic Mover tool. Your files in Documents will not disappear and will remain available in Salesforce Classic, but they will not be accessible in Lightning until they are converted to Files.

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How secure is Salesforce data?

Your data is secure with salesforce.com. Your data will be completely inaccessible to your competitors. Salesforce.com utilizes some of the most advanced technology for Internet security available today.

Can you use Salesforce for finance?

Salesforce helps to unify finance and sales teams by seamlessly exchanging customer data, which empowers them to make their own decisions. In other words, it helps to ensure that everyone is on the same page with a real-time understanding of how financial decisions can impact customers and improve business results.

How secure is Salesforce Platform?

Salesforce has security built into every layer of the Platform. The infrastructure layer comes with replication, backup, and disaster recovery planning. Network services have encryption in transit and advanced threat detection. Our application services implement identity, authentication, and user permissions.

Has Salesforce ever had a security breach?

From Sept. 16 through Nov. 11, 2019, Salesforce experienced a data breach due to a malware infiltration on their network. Through the malware, hackers were able to access purchases that Hanna Andersson customers made.

Do banks use Salesforce?

Banks are using Salesforce Financial Services Cloud solution to create customer-focused strategies to retain clients and maximize their profitability across their financial products and services.

Does Goldman use Salesforce?

Goldman Sachs Prime Services provides financial services to approximately five thousand hedge funds located across the globe. It is dedicated to providing best in class service and views Salesforce as a key tool for managing client engagement across a spectrum of activities from prospecting to servicing.

Is data in Salesforce encrypted?

Yes, Salesforce has encryption solutions for your data while it is in transit and at rest. These various encryption strategies are designed to protect your data at all times.

Can Salesforce see my data?

Can any salesforce employee see my data? No, Only some set of data engineers can access your data as they are at data centres where it is stored, but every access is logged. Also, if you Grant login access to Salesforce Support agent, they can also see and view your data, its also monitored and recorded.

How does Salesforce protect customer data?

In addition, salesforce.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Customer Data is stored on a primary database server with multiple active clusters for higher availability.

What is Salesforce security model?

Salesforce uses object-level, field-level, and record-level security to secure access to object, field, and individual records. Salesforce security model is powerful than any other CRM security model.

What is Salesforce shield?

Salesforce Shield is a trio of security tools that helps you build extra levels of trust, compliance, and governance right into your business-critical apps. It includes Shield Platform Encryption, Event Monitoring, and Field Audit Trail.

Is HubSpot secure?

HubSpot products are hosted with cloud infrastructure providers with SOC 2 Type 2 and ISO 27001 certifications, among others. The certified protections include dedicated security staff, strictly managed physical access control, and video surveillance.

What is a data subject in Salesforce?

A data subject is any human being whose data is collected, irrespective of the purpose of data collection. This can be any customer, partner or employee, and so in Salesforce terminology, we are talking about lead, contact or person account records.

Can Salesforce leverage contact records?

In short: Salesforce is not allowed to leverage your contact and person account records for their own business purposes. It is pretty obvious to say that they won’t, but to be on the safe side and for your own documentation, you should ensure that you sign a Data Processing Agreement with Salesforce.

What is Salesforce Knowledge?

Salesforce Knowledge is a corporate knowledge base builder. It allows creating, searching for, editing and organizing knowledge articles in libraries, as well as sharing them with both employees and external world via a web portal (customer portal, partner portal, etc.).

What is Salesforce CRM Content?

Salesforce CRM Content allows classifying documents by multiple criteria and tagging them to simplify document searching. A powerful search engine looks through both the file text and its properties (title, description, tags), supports multiple filters for sorting out search results and brings search reports with a needed level of detail.

What is Quip in Salesforce?

Alternatively, you can enable Quip, a paid productivity suite that combines management and rich collaboration capabilities (task lists, team chat, in-document chat, spreadsheets, and, most important, unlimited storage in Quip). Quip natively integrates with Salesforce tools, including Chatter and Files Home.

How does Salesforce chatter work?

In Salesforce, users can share and discuss docs using Chatter – a free feed-based communication module. Chatter can recommend relevant content and people based on user interests, as well as notify about user mentioning. Groups allow sharing files both in restricted and public modes. The tool can be used to exchange documents with external users as well, though with some limitations. Chatter is available both in Classic and Lightning Experience.

What is document management?

Document management is one of such crucial needs as documents accompany every stage of the sales cycle. Users expect their CRM to be more than a document repository. They need to manage contract approval workflows, collaborate on proposals, deliver content to multiple customers, and more.

Does Salesforce have document automation?

Though Salesforce doesn’t provide specific document automation features in this regard, its automation toolkit will do for documents and contracts as well. Process Builder can be used for simple tasks, such as triggering email notifications on a changing document status.

Can you use Salesforce Data Loader to add multiple documents?

Yes, you can use Salesforce Data Loader to add multiple links and documents, as well as update documents with the same ID in Salesforce CRM Content libraries. Small tip: This is a fine option to update Knowledge Base and systematically back up CRM records. Files that already exist in Salesforce will be updated. 7.

When was Salesforce founded?

Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

Who will be the CFO of Salesforce in 2021?

Effective February 1, 2021, Amy Weaver, Salesforce’s current President and Chief Legal Officer, will become President and CFO.

Why do lenders need loan management or loan servicing software?

In addition to providing a quick and easily accessible way to obtain a loan, lenders need loan management software for a number of other reasons. Some of the reasons lenders need loan servicing software are:

What should lenders look for in a loan management software?

Understanding the need for loan management software is the first step, but finding the right loan management solution is what really matters. Here’s what lenders should look for in loan management software:

How can Financial Services Cloud help you with loan management?

Financial Services Cloud is a robust and multifaceted product offering that includes solutions not only for loan management, but also for insurance, wealth management, and commercial banking.

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