Slaesforce FAQ

what are salesforce flows

by Dr. Glenna Goyette DVM Published 2 years ago Updated 2 years ago
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As a reminder, the official terms are:

  • Salesforce Flow —the product that encompasses building, managing, and running flows and processes.
  • Flow Builder —a point-and-click tool for building flows.
  • Flow —an application that automates a business process by collecting data and doing something in your Salesforce org or an external system.

A flow is the part of Salesforce Flow that collects data and performs actions in your Salesforce org or an external system. Salesforce Flow provides two types of flows: screen flows and autolaunched flows. To automate a business process that collects data from people, use a screen flow.

Full Answer

How to create a flow in Salesforce?

  • Variables are where you can store data to use in the Flow. ...
  • Collections are a group, or ‘list’, of Variables stored together. ...
  • Constants are values you set once and never change. ...
  • Formulae display a dynamic value depending on other values within your Flow. ...
  • Choices are used within Screen Elements to display an option to the user.

How to create a flow in Salesforce Lightning?

Under The process starts when, select A platform event message is received.

  • Under Process Name, enter Notify On Checkout Intermediate Notification Event.
  • For API Name, enter Notify_On_Checkout_Intermediate_Notification_Event.
  • Under The process starts when, select A platform event message is received.

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

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What are actions in Salesforce?

You’ll find your standard and custom actions in Salesforce on:

  • The record highlights panel
  • Activity component
  • Chatter component

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What can we do with Salesforce flows?

Flows can look up, create, update, and delete Salesforce records. They can also create Chatter posts, submit records for approval, and send emails. If your action isn't possible out of the box, call Apex code from the flow. Connect your flow to an external database by using core actions or Apex actions.

What are flows in Salesforce lightning?

Flows: Flow is a very powerful business automation application that can collect, create, update, edit, and delete Salesforce Data. It will execute logic, call Apex classes while interacting with the Salesforce database, and guiding users through screens for collecting and updating data as per business requirements.

Is flow same as workflow in Salesforce?

Despite their similar names, workflow rules and flows are separate Salesforce features for automating business processes. A workflow rule is the main container for a set of workflow instructions, which can be broken into two main components.

How many flows can you have in Salesforce?

Required EditionsPer-Org LimitEssentials or Professional EditionsEnterprise, Unlimited, Performance, or Developer EditionsVersions per flow5050Executed elements at runtime per flow2,0002,000Active flows per flow type52,000Total flows per flow type54,0003 more rows

What is the difference between flows and process builder?

The biggest difference? Flow Builder can launch a series of flows depending on the results of the previous one. Process Builder can trigger a flow, but it is less powerful and can't launch a process based on another process.

When should you build a flow in Salesforce?

Whether you should build a flow depends on what kind of business process you're trying to automate. Flows are useful for two major use cases: behind-the-scenes automation and guided visual experiences.

What is the difference between workflow and process?

A workflow consists of repeatable activities necessary to complete a task. A process refers to all of the elements necessary to accomplish a larger organizational goal. The general consensus is that workflows account for granular details up to small-scale objectives while processes refer to more comprehensive outcomes.

What is difference between workflow and trigger in Salesforce?

What is difference between trigger and workflow? Workflow is automated process that fired an action based on Evaluation criteria and rule criteria. We can access a workflow across the object. Trigger is a piece of code that executes before or after a record is inserted or updated.

Are Salesforce workflows being retired?

At the end of 2022, Salesforce will be retiring Workflow Rules and Process Builder automation. While your current Workflow Rules and Process Builders will continue to run, you will not be able to create new automation using these tools. Instead, you'll have to create new automation using Flow.

What are types of flows in Salesforce?

Salesforce Flow provides two types of flows: screen flows and autolaunched flows. To automate a business process that collects data from people, use a screen flow....FlowsFlow Builder. ... Flow Concepts. ... Flow Best Practices. ... Build a Flow. ... Test a Flow. ... Distribute a Flow. ... Flow Interviews. ... Monitor Flows and Processes.More items...

How many flows can be created per object in Salesforce?

You can configure your before and after flows to be executed on Create or Update, but Delete will need to be handled separately again. This means that, ultimately, the magic number of flows per object is three: Before create or update. After create or update.

What are the limitations in flows?

Flow definition limitsNameLimitSwitch scope cases limit25Variables per workflow250Name for action or trigger80 charactersCharacters per expression8,1924 more rows•May 5, 2022

Why use flow in Salesforce?

Flows allow you to build complex business automation using clicks instead of code. As an admin, Flows are going to be your best friend because you will be able to handle the majority of complex business requirements without the help of a Salesforce developer! The benefit of Salesforce Flow is that they are easy to maintain because anyone ...

What is loop in Salesforce?

Loops allow you to handle multiple variables at once using collections. Data elements include Create, Update, Get, or Delete records. Essentially, any time you want to edit a record in the Salesforce database, you’ll need to use one of these Data elements.

What does it mean to call a flow?

To ‘call’ a Flow means that something happens in order to kickstart the Flow process. This could be a Salesforce record change, from another process in Apex/Process Builder, or automated on a recurring schedule. When you create a new Flow, you’re prompted to select the type of Flow you wish to create.

What are the building blocks of a flow?

There are 3 main “building blocks” of any Flow: 1. Elements are the individual building blocks of the Flow. These perform logical actions such as assignments, decisions, or loops. There are also data elements that will query the database or commit record changes. 2. Connectors determine which element leads to which.

What is constant in flow?

Constants are values you set once and never change. They are useful when you want to refer to a single value multiple times through your Flow – if you ever need to change that value, you just need to change it once and it is reflected throughout the Flow.

Create seamless experiences with point-and-click builders

At the core of Salesforce Flow is the point-and-click Flow Builder that makes it easy to build complex processes. Build enterprise-scale automation with automated triggers, reusable building blocks, and prebuilt solutions.

Build self-service communities and guided forms

Salesforce Flow makes it easy to build visual experiences to collect user input and take action using out-of-the-box screen components. Create experiences such as self-service wizards to update a customer’s address or fill out an online application. Check out the Salesforce Flow Playbook to see how to get started.

Enterprise Mobile Applications from Salesforce

With Lightning Platform, featuring Force.com, you can create productivity-driving enterprise mobile applications for your employees with drag-and-drop-point-and-click ease. You’ll be able to make branded mobile apps for business in just minutes. Even integrate your custom apps with any back-end system or database, like ERP.

Introduction to Salesforce Flows

Welcome in Salesforce flow tutorial. This training will get you up and running in Salesforce Flows from scratch and will turn you into a Flow master. There are many different automation options when it comes to Salesforce, but none are quit as powerful as Salesforce Flow.

What is flow builder in Salesforce

Flow is an automation tool provided by Salesforce which can be used to perform various tasks like, Sending an Email, Posting a chatter, Sending the custom Notifications & etc. Flow is the most powerful automation tool provided by Salesforce.

Flow Terms

Lightning Flow : Includes tools for building, managing and running flow and processes. Flow Builder : Point and click tool for builder flows Flow : Application that automates business processes by collecting data and doing something in Salesforce or external System

3 Main Building Blocks of Flow

Elements:- If there is a need to perform logical actions such as assignments, decisions, or loops so the best way is to do it with the help of Elements. They are the individual building blocks of the Flow.

Types of Flows

Screen Flow: If you want to create a custom UI, it can be done with the help of Screen Flow. It can also help to guide users through a business process, and these business processes can be launched from Lightning Pages or even with the help of Experience Cloud and as well as with the help of quick actions and more.

Top Tips for Salesforce Flows

When building Flows, I stick to a set of rules that are inspired by Salesforce best practice:

Some real-life Flowspiriation

From my own experience I’ve seen the good, the bad and the ugly when it comes to Flows. Here are some of my top picks of the good:

Summary

Like all systems, there are limitations with Flows such as issues with Owner fields on Screen Flows and difficulties with parsing Multi-Select Picklist Values that it would be nice for Salesforce to resolve longer term.

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