Slaesforce FAQ

what are users in salesforce

by Mose Gottlieb Published 2 years ago Updated 2 years ago
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  • A user is anyone who logs in to Salesforce. Users are employees at your company, such as sales reps, managers, and IT specialists, who need access to the company's records.
  • Every user in Salesforce has a user account. The user account identifies the user, and the user account settings determine what features and records the user can access.
  • Each user account contains at least the following: Username Email Address User's First and Last Name License Profile Role (optional)

A user is anyone who logs in to Salesforce. Users are employees at your company, such as sales reps, managers, and IT specialists, who need access to the company's records. Every user in Salesforce has a user account.

How do I create a new user on Salesforce?

  • Enter First name, last name, Alias, Email address.
  • Now Assign a Role to the user.
  • Now assign user license to the new user.
  • Assign a profile to the user.
  • Now select generate passwords and notify user via email.
  • Click on Save button.
  • A verification email will be sent to the Email.

How do I access Salesforce?

Salesforce Lightning

  • Log in to Salesforce.
  • In the upper right, click your image (avatar) and then click Settings.
  • In "Quick Find" search field, enter " Grant " and click Grant Account Login Access.
  • Set the Access Duration option to Salesforce.com Support . Note: Access for technical escalations must be set for a minimum of one month.
  • Click Save.

How to deactivate a Salesforce user?

  • Navigate to Users in Setup, and click Edit next to Maya Lorrette.
  • Deselect the Active checkbox to deactivate Maya’s user license.
  • On the warning message, click OK, then click Save.
  • Repeat the same steps to deactivate Ted Kim.

How to use Salesforce everyday?

Salesforce is extremely user friendly and once you get familiar with it, you can start getting creative in using some of the more advanced capabilities. 1. Check out Trailhead. Salesforce offers modules that are accessible and free to anyone who visits the Trailhead website. These modules are fun, interactive, and extremely informative for anyone that wants to learn Salesforce for the first time; or even long time Salesforce users who want to learn a new feature or brush up on their skills.

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What is users and profiles in Salesforce?

A profile is a group/collection of settings and permissions that define what a user can do in salesforce. A profile controls “Object permissions, Field permissions, User permissions, Tab settings, App settings, Apex class access, Visualforce page access, Page layouts, Record Types, Login hours & Login IP ranges.

What is the difference between users and profiles in Salesforce?

But the main difference between these two is that user can have only one profile and can have multiple permission sets at a time. So we can define profiles to grant minimum permissions and settings that every type of user needs, then we can use permission set to grant additional access.

What is user role in Salesforce?

Salesforce offers a user role hierarchy that you can use with sharing settings to determine the levels of access that users have to your Salesforce org's data. Roles within the hierarchy affect access on key components such as records and reports.

Where are users Salesforce?

In the user list, you can view and manage all users in your org, partner portal, and Salesforce Customer Portal. To enable specific Salesforce functionality for your users, you must choose one user license for each user.

What's the difference between user and account?

A user object is always linked to one and only one login account. Login accounts are server-level (or in some cases vault-level) accounts that are used for authenticating users to M-Files Server. A login account can be associated with multiple users, but only one user per vault.

Can a user exist in Salesforce without a role?

While creating a user we can create user without roles, but actual functionality was explained below: Roles (configured under Admin Setup->Manage Users->Roles) are used to control which Salesforce records are available to users assigned to the role. Unlike Profiles, there is no configuration in a role.

What is difference between profile and role?

Profiles are like circles, whereas roles are arranged into a hierarchy (when using the Role Hierarchy): Profiles are like circles of users that share the same function, eg. 'Marketing', 'System Admin', 'Sales', 'Support'. Roles are how users relate to each other in a hierarchy, eg.

Can two user have same role in Salesforce?

The same role can be given to multiple users and they may or may not have the same permissions. A Role can be assigned to the user at any point of time.

Can one user have multiple profiles?

As far as the first part of the question is concerned, Yes. One profile can be assigned to any number of users. Take the example of a Sales or Service team in a company. The entire team will be assigned the same profile.

Is user an object in Salesforce?

About the Salesforce User Object Represents a user in your organization.

How many users can you have on Salesforce?

10 usersYou can quickly add up to 10 users at a time to your organization. Your Salesforce edition determines the maximum number of users that you can add.

Who can create users in Salesforce?

Creating new user in Salesforce Salesforce administrator can perform many user management functions like creating and managing users in salesforce, assigning user licenses, changing passwords, granting permissions to access certain data in salesforce.

Can two users have same profile in Salesforce?

As far as the first part of the question is concerned, Yes. One profile can be assigned to any number of users. Take the example of a Sales or Service team in a company. The entire team will be assigned the same profile.

What is the difference between OWD and profiles in Salesforce?

Organization-Wide Defaults control the sharing of a record whereas the Profile Permissions defines what each profile can do with the shared record. So your read only user would only be able to read the records and not modify them but they would be able to read records they do not own.

What is the main difference between role and profile?

Roles controle which records/objects a user can SEE based on their role in the hierarchy. Profile settings determine what users can see (control the visibility of objects, tabs, CRUD, fields) and do with objects. Profiles are typically defined by a job function.

What are the different types of profiles in Salesforce?

Here are some of the major standard profiles in Salesforce that are assigned to the users with specific sets of permissions and settings:System Administrator. ... Standard Platform One App User. ... Standard Platform User. ... Standard User. ... Salesforce Partner User. ... Solution Manager. ... Marketing User. ... Contract Manager.More items...•

What is a user in Salesforce?

A user is anyone who logs in to Salesforce. Users are employees at your company, such as sales reps, managers, and IT specialists, who need access to the company's records. Every user in Salesforce has a user account. The user account identifies the user, and the user account settings determine what features and records the user can access.

How many profiles can a user have?

Each user can have only one profile . Select profiles based on a user’s job function (the Standard User profile is the best choice for most users). Don’t give a user a profile with more access than the user needs to do their job. You can grant access to more items the user needs with a permission set.

What is an alias in a list?

An alias is a short name to identify the user on list pages, reports, or other places where their entire name doesn't fit. By default, the alias is the first letter of the user's first name and the first four letters of their last name.

Can you assign roles to users in Salesforce?

If you have an org with many users, you may find it easier to assign roles when adding users. However, you can set up a role hierarchy and assign roles to users at any time. Roles are only available in Professional, Enterprise, Unlimited, Performance, and Developer editions of Salesforce.

Can you grant a user access to only some features in Salesforce?

But, if you want to grant a user access to only some features in Salesforce, you have a host of licenses to choose from. For example, if you have to grant a user access to Chatter without allowing them to see any data in Salesforce, you can give them a Chatter Free license.

Can users see all the data owned by users below them?

Users at the top of the hierarchy can see all the data owned by users below them. Users at lower levels can't see data owned by users above them, or in other branches, unless sharing rules grant them access. Roles are optional but each user can have only one.

Can a Salesforce user have both a username and an email address?

Each user has both a username and an email address. The username must be formatted like an email address and must be unique across all Salesforce organizations. It can be the user's email address, so long as it is unique.

How many roles can a portal account have?

Each portal user is associated with a portal account. A portal account can have a maximum of three portal roles (Executive, Manager, and User). You can select the default number of roles to be created from the user interface.

Can you query user passwords via API?

For security reasons, you can’t query User passwords via the API or the user interface. But the API allows you to set and reset User passwords using the setPassword () and resetPassword () calls. The password lockout status and the ability to reset the User locked-out status isn’t available via the API.

What is a user account in Salesforce?

The user account identifies the user, and the user account settings determine what features and records the user can access. User: a user who can log in to Salesforce. Also includes customer and partner portal users.

What is a profile in Salesforce?

Profiles control other system privileges as well (mass email, export data, etc) A profile is a group/collection of settings and permissions that define what a user can do in salesforce. A profile controls “Object permissions, Field ...

Can a user be deleted in Salesforce?

They can be deleted if there are no users assigned with that particular one. Users. A user is anyone who logs in to Salesforce. Users are employees at your company, such as sales reps, managers, and IT specialists, who need access to the company's records. Every user in Salesforce has a user account.

What is a permission set in a profile?

In Profiles? In Permission Sets? Use profiles and permission sets to grant access but not to deny access. Permission granted from either a profile or permission set is honored. For example, if Transfer Record isn't enabled in a profile but is enabled in a permission set, she can transfer records regardless of whether she owns them.

Can a user have multiple permissions?

Every user is assigned only one profile, but can also have multiple permission sets. When determining access for your users, use profiles to assign the minimum permissions and access settings for specific groups of users. Then use permission sets to grant more permissions as needed. This table shows the types of permissions ...

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What Is A User in Salesforce?

  • A user is anyone who logs in to the Salesforce. Every user in Salesforce has a user account. The user account identifies the user, and the user account settings determine what features and records the user can access. Each user account contains at least the following: 1. Username – The username must be formatted like an email address and must be un...
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Add A Single User

  1. From Setup, in the Quick Find box, enter Users , and then select Users.
  2. Click New User.
  3. Enter the user’s name and email address and a unique username in the form of a email address.
  4. Select a Role.
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Add Multiple Users

  1. From Setup, enter Users in the Quick Find box, then select Users.
  2. Click Add Multiple Users.
  3. If multiple user license types are available in your organization, select the user license to associate with the users you plan to create. The user license determines the available profiles.
  4. Specify the information for each user.
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Unlock Users

  • Users can be locked out of their org when they enter incorrect login credentials too many times. Unlock users to restore their access. 1. From Setup, enter Users in the Quick Find box, then select Users. 2. Select the locked user.You can view the number of failed login attempts for the user’s account in the Failed Login Attempts field. When the maximum number of failed login atte…
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Deactivate Users

  • Salesforce does not allows to delete a user, you can deactivate a user’s account so they can’t log in to Salesforce. Deactivating a user prevents access but preserves all historical activity and records. 1. From Setup, in the Quick Find box, enter Users, then select Users. 2. Click Editnext to a user’s name. 3. Deselect the Active checkbox, and then click Save.
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Freeze Or Unfreeze User Accounts

  • In some scenarios Salesforce may not allow you to deactivate a user. (Example: user is selected in a custom hierarchy field) You can freeze the user to prevent the user from accessing Salesforce. 1. From Setup, enter Users in the Quick Find box, then select Users. 2. Click the username of the account you want to freeze. 3. Click Freeze to block access to the account or U…
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