Try the following: Go to Settings > App & Notifications > select Salesforce1 > Advanced Settings > Open by default > Open supported links > and change to "Ask everytime". Then restart Scan to Salesforce and try scanning again. When you’re asked to select Chrome or the Salesforce app, choose Chrome and log in to Salesforce in that browser.
- Confirm your login credentials (username and password) are correct. ...
- Reset your Salesforce password.
- Confirm your browser bookmark directs you to the correct login page.
- Confirm your browser does not block Salesforce cookies.
- Review your Salesforce profile permissions.
Why can’t I login to my Salesforce account on Windows 10?
It has been seen when you encounter an error of salesforce for Windows 10, you can’t log in or after several attempts on a salesforce your account gets permanently signed out. Your salesforce account is managed by your organization admin including password policies. These policies decide the password attempt on your salesforce account.
How do I log in to Salesforce on a chrome device?
When you’re asked to select Chrome or the Salesforce app, choose Chrome and log in to Salesforce in that browser. *See the Administrator Guide regarding login errors with other devices. Was this article helpful?
Why is my website not working with Salesforce?
I would recommend reaching out to their support to be able to troubleshoot why it's not working with the current release of Salesforce. They may need to evaluate their code to ensure that it matches up with Salesforce's most recent versioning.
How do I connect to the Salesforce authenticator?
Click Connect. In the Salesforce Authenticator app on your mobile device, you see details about the account you’re connecting. To complete the account connection, tap Connect in the app. To help keep your account secure, we send you an email notification whenever a new identity verification method is added to your Salesforce account.
Why can't I log into Salesforce?
Troubleshoot your Salesforce login Confirm your login credentials (username and password) are correct. Note: Usernames are not Case sensitive. Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page.
What should the administrator do to identify why the user is unable to login Salesforce?
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)The Login History related list on the user's record.The user's profile.Manage Users | Login History.Call salesforce.com Support.
How do I log into a Salesforce portal?
Click Login Settings. Click Edit. From the Enable Login For drop-down list, select the name of the portal where you want to allow login....Required Editions and User PermissionsSelect the Login Enabled checkbox.Select a user for the Administrator field.Optionally, set the Logout URL . ... Click Save.
Why can't I login as another user in Salesforce?
A Salesforce administrator cannot log in as a user if the user is inactive. If a system administrator in logged in as a user and then logs out as that user, their current session will also be terminated and they may be forced to login again. You cannot login as another user if you're already logged in as a user.
How do I find my Salesforce username and password?
0:051:19Getting Your Username and Resetting Your Password @salesforceYouTubeStart of suggested clipEnd of suggested clipClick on your icon and select setup and to our users in quickfind. Box select users locate your nameMoreClick on your icon and select setup and to our users in quickfind. Box select users locate your name on the list of users. Check the box next to your name make note of the username.
How do I find out my Salesforce password?
Reset Your Forgotten PasswordOn the login page, click the forgot password link.Enter your username and click Continue. ... Within 24 hours, click the link provided in the email, answer your security question, and click Continue. ... When prompted, enter a new password.
Why portal is not opening?
If your Portal TV is turning your TV on and off unexpectedly: Unplug your Portal TV and plug it back in again. Try unplugging all other devices from your TV except for your Portal TV. If your Portal TV is working as expected, plug the other devices back in, one at a time.
What is Portal ID in Salesforce?
The ID is available in the Salesforce user interface: From Setup, enter Customer Portal Settings in the Quick Find box, then select Customer Portal Settings. Select a Customer Portal name, and on the Customer Portal detail page, the URL of the Customer Portal displays. The Portal ID is in the URL.
What is Portal user in Salesforce?
A Salesforce Customer Portal provides an online support channel for your customers—allowing. them to resolve their inquiries without contacting a customer service representative. With a Customer. Portal, you can customize and deliver a visually stunning user interface to your customers, and use.
How do I login as another user in Salesforce?
From Setup, enter Users in the Quick Find box, then select Users.Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user.To return to your admin account, select User's Name | Logout.
How do I login as a different user?
First, simultaneously press the CTRL + ALT + Delete keys on your keyboard. A new screen is shown, with a few options right in the center. Click or tap "Switch user," and you are taken to the login screen. Choose the user account that you want to use and enter the appropriate login information.
Can't see administrators can login as any user?
To enable this, go through Setup > Security Controls > Login Access Policies > Administrators Can Log In As Any User > Save. If you don't see this feature, contact Support.