Slaesforce FAQ

how to create an activity in salesforce under an account

by Jakob Bauch Published 2 years ago Updated 2 years ago
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To create activity select Leads Tab=> Select the Lead. Select Leads Tabas shown above and from the list of leads select any of the lead to which you want tocreate new task. View the lead in detailed view and select New Task as shown below.

The Task can be created from many places, some of them are following. Open Activities related list >>> click New Task. Activity History related list >>> click Log a Call to add a task record with a status of Completed.Feb 26, 2019

Full Answer

How to create activities in Salesforce?

Before creating activities in salesforce we must understand which type of activity we have to create. Suppose if we want to schedule an activity which have specific location, time and duration there we create events. We are going to create an activity for Leads. To create activity select Leads Tab=> Select the Lead.

What is Salesforce activity management and why is it important?

There’s a section in Salesforce entirely reserved to keep track of what your sales team is doing. Conveniently enough, it’s known as Activities. Unfortunately, for many teams, it is widely under-utilized. Part of this, no doubt, stems from the reason that the proper application of Salesforce Activity Management is widely misunderstood.

What is Salesforce activity 4th?

The fourth and final Salesforce Activity is Email. Plain and simple, the user can choose to send emails right out of Salesforce.

What is an event in Salesforce?

An Event in Salesforce is an activity that helps conduct meetings, gatherings, appointments, and similar events that have a scheduled time, date, and duration. Log a Call, Send an Email.

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How do I set up an activity in Salesforce?

From Setup, enter Activity Settings in the Quick Find box, then select Activity Settings.Select Allow users to relate multiple contacts to events and tasks.Click Submit.To show related contacts on event and task detail pages, ensure that the Name related list is included on event and task page layouts.

How do I assign a task to a user in Salesforce?

In Salesforce, you can assign calendar Events and Tasks to yourself and to other Users....Assign a new activity to another UserNavigate to the record you want to associate the Task to.Click New Task or New Event from the 'Open Activities' related list.Enter an active User in the 'Assigned To' field.

How add task on an account is Salesforce lightning?

0:021:24How to add a new Task in Salesforce Lightning - YouTubeYouTubeStart of suggested clipEnd of suggested clipHow to add a new task in Salesforce lightning log into Salesforce lightning an open sales.MoreHow to add a new task in Salesforce lightning log into Salesforce lightning an open sales. Application go to tasks new tasks enter the name a gas on me to select the status.

What is considered an activity in Salesforce?

Activities include tasks, events, and calendars. With Salesforce, track tasks and meetings together in lists and reports to easily prioritize your time and keep up with your accounts, campaigns, contacts, leads, and opportunities.

What is the difference between tasks and activities in Salesforce?

Activities is the term for both Tasks and Events. There is no "Activities" object, there is a "Task" and "Event" object in the API. You can think of Tasks and Events as "Types of Activities". In the UI these records for both objects show up in the "Open Activities" and "Activity History" related lists.

Who can create task in Salesforce?

You can create a task so that up to 100 users are each assigned an independent copy of the task. This functionality is enabled by default, but your administrator can choose to disable it for your organization.

How do I add a task field in Salesforce?

yes, you can add custom field to Task object. You need to add those fields to Activity object. [Setup-->Customize-->Activity-->Activity Custom Object]. Hope this helps.

How do I create a task list in Salesforce?

Click the App Launcher menu, and enter Tasks in the search box that appears in the popup modal.Click on Tasks.You will be taken to a list of Tasks. On the right of the currently selected list view, you will see a link Create New View.Now your new view displays in Lightning Experience UI.

How do I create a task flow in Salesforce?

How to create a task or case in SalesforceStep 1: Locate your flow. In Salesforce Setup, search for Flows. ... Step 2: Add a Create Records element to your flow. ... Step 3: Connect the elements. ... Step 4: Save and activate your flow.

How do I create a task and event in Salesforce?

0:402:52How to Access & Create Tasks and Events List Views | SalesforceYouTubeStart of suggested clipEnd of suggested clipModel click tasks on the right of the currently selected list view click the gear icon. And selectMoreModel click tasks on the right of the currently selected list view click the gear icon. And select new create a list view.

How do I provide access to activity object in Salesforce?

Control Access to ActivitiesFrom Setup, enter Permission Sets in the Quick Find box, then select Permission Sets.Select or create a permission set, and then open System Permissions.Based on your user license, update the permission set.More items...

Why don't salespeople log activities?

And yet another key reason that salespeople won’t log activities is that they fear being micromanaged from above. Interestingly this same fear is often shared at the leadership level, as they don’t want to be perceived as micromanagers. But none of these reasons, frankly, hold much water.

What does "log a call" mean in Salesforce?

Log a Call can simply mean any interaction we’ve had. It could be an email, a completed task that we didn’t actually have logged into Salesforce previously, likewise a Salesforce Event that we didn’t have logged, a chance encounter at a Starbucks…the possibilities are endless.

Can you send emails from Salesforce?

Plain and simple, the user can choose to send emails right out of Salesforce. There are all sorts of standard template options as well and users can create all sorts of branding to go along with their emails, and of course, when they send an email within Salesforce it gets recorded as a Past Activity.

Can you assign a task to another user?

When you create a New Task, you, the user, are automatically the Assignee, but you can easily Assign the Task to any other individual, or group of individuals in your organization provided they have licenses. When you assign a Task to another user, they will receive an email alerting them that they have a new Task.

Is Salesforce email capturing important?

First of all, capturing emails in Salesforce is really, in our opinion, not nearly as important as the other activities, as its unlikely that emails are one of your leading indicators. And secondly, there are various options, both free and fee based, for integrating either Outlook or Gmail with your Salesforce.

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