Slaesforce FAQ

what is path in salesforce

by Brayan Kautzer Published 2 years ago Updated 2 years ago
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Salesforce Path is a visualization tool, used on objects, to help guide users along a Path to a final destination. Path is only available in Salesforce Lightning. It provides 5 key fields and a Guidance for Success for each section under the Path stages to provide the guidance users will use to succeed.Oct 9, 2019

Full Answer

How to create sales path in Salesforce?

What Makes Up a Path

  • Key fields that reps complete before moving to the next stage in the sales process
  • Best practices
  • Words of encouragement to keep your reps pumped
  • Links to relevant Chatter posts
  • Policy reminders
  • Even potential gotchas

How do I log into Salesforce?

How do I access Salesforce for the first time?

  • Check your email for your login information.
  • Click the link provided in the email. The link logs you in to the site automatically.
  • The site prompts you to set a password and choose a security question and answer to verify your identity in case you forget your password.

How would you like to contact Salesforce?

How would you like to contact Salesforce? Request a call. Give us some info so the right person can get back to you. First name Enter your first name. Last name Enter your last name. Job title Please enter your title. Email Enter a valid email address. Phone Enter a valid phone ...

How to configure Salesforce path in lightning experience?

  • In Salesforce Setup, navigate to: Path Settings → New Path
  • Name the Path, select the object, and record type (if applicable). I align the names of my paths [object name – record type name].
  • Select the picklist field. Path can be based on any picklist field (the picklist values will display from left to right, following how they are ordered in setup)

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How do I show the path in Salesforce?

1:0210:44Setting up a Path in Salesforce Lightning Experience - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn Salesforce you need to click the big green enable button and so one thing I'm going to go aheadMoreIn Salesforce you need to click the big green enable button and so one thing I'm going to go ahead and check is this remember users path preference.

How do I set paths in Salesforce?

In Setup, use the Quick Find box to find Path Settings. In step 1 of creating a path, enter basic information about the path: a unique path name, the object to base the path on, the record type, and the picklist to base the path on. Paths are supported for many standard picklists and for custom picklists.

How do I use sales path in Salesforce?

0:312:40Salesforce Lightning Sales Path - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd close opportunities faster to set up a sales path click on the setup cog and choose setup in theMoreAnd close opportunities faster to set up a sales path click on the setup cog and choose setup in the quick finds search box start typing path settings. And click the Select. Click enable click new

How do I add a path to a page in Salesforce?

0:024:07Adding a Path to a Salesforce Campaign Lightning Page - YouTubeYouTubeStart of suggested clipEnd of suggested clipPage layout here and this path will denote the different status designations for a campaign. Now youMorePage layout here and this path will denote the different status designations for a campaign. Now you can't just simply click edit page. And add a path to your page layout because we need to first

What is lightning path in Salesforce?

A path gives reps a visual representation of the stages required for working through a sales process in Salesforce Lightning. The Path component is used on the opportunity, lead, campaign, contract, contact, order, and custom object record detail pages in Lightning Experience.

What are record types in Salesforce?

“Record types let you offer different business processes, picklist values, and page layouts to different users. You might create record types to differentiate your regular sales deals from your professional services engagements, offering different picklist values for each.

How do I create a sales path in Salesforce?

Create a Sales ProcessClick the setup gear. ... Enter Sales Processes in the Quick Find box, then select Sales Processes.Click New and enter these values: ... Click Save.From the Selected Values menu, highlight the following options: ... Click Remove to move the highlighted options to the Available Values menu.Click Save.

How do I publish a sales path in Salesforce?

Lightning Experience:Click the gear icon then Setup.User Interface l Path Settings.Click New Path or Edit on your existing path.Assign a record type for the path. ... Click Next.Specify your 'Guidance for Success' on each step.Click Next.Make sure your path is activated and then click Finish.

How do I update lead path in Salesforce?

Update Lead Status Pathway with Helpful InstructionsClick the gear in the upper right corner.Click Setup.In the Quick Find text box on the left side type in 'Path Settings' and click on it.Click Edit next to Leads.Click next.Then click on each of your lead status values to add in any kind of helpful text for your team.More items...

How do I use flows in Salesforce?

How do I create a flow in Salesforce?Open Flow Builder. ... Select the Flow Type, then click Create.Drag the elements you want to use onto the canvas. ... Connect the elements to determine the order in which they're executed at run time. ... Save your flow.The Ultimate Guide to Salesforce Flows - Kicksawhttps://www.kicksaw.com › blog › the-ultimate-guide-to-s...https://www.kicksaw.com › blog › the-ultimate-guide-to-s...Search for: How do I use flows in Salesforce?

What is interaction log in Salesforce?

An interaction log lets Salesforce console users write notes on records that appear on primary tabs.Set Up Interaction Logs for a Console in Salesforce Classichttps://help.salesforce.com › apex › HTViewHelpDochttps://help.salesforce.com › apex › HTViewHelpDocSearch for: What is interaction log in Salesforce?

What is a permission set in Salesforce?

A permission set is a collection of settings and permissions that give users access to various tools and functions. Permission sets extend users' functional access without changing their profiles.Permission Sets - Salesforce Helphttps://help.salesforce.com › apex › HTViewHelpDochttps://help.salesforce.com › apex › HTViewHelpDocSearch for: What is a permission set in Salesforce?

How do I create a sales path in Salesforce?

Create a Sales ProcessClick the setup gear. ... Enter Sales Processes in the Quick Find box, then select Sales Processes.Click New and enter these values: ... Click Save.From the Selected Values menu, highlight the following options: ... Click Remove to move the highlighted options to the Available Values menu.Click Save.

How do I add a path to my lightning page?

Here's the thing – as Path is a Lightning component you don't add Path to a page layout – you add Path to Lightning record pages. So, how do you add a Path to your Lightning page? Head to any record page → click the cog icon (top of the screen) → Edit Page. This launches the Lightning record page configuration.

How do I deploy path settings in Salesforce using ant?

How to deploy a Salesforce Sales PathSet source organization.Set target organization.Customize your comparison.Kick off the comparison.Select changes to deploy. Now we have a list of all the differences, it is easy to pick the new Sales Path to deploy.Validate or deploy.

How do I publish a sales path in Salesforce?

Lightning Experience:Click the gear icon then Setup.User Interface l Path Settings.Click New Path or Edit on your existing path.Assign a record type for the path. ... Click Next.Specify your 'Guidance for Success' on each step.Click Next.Make sure your path is activated and then click Finish.

When to Use Salesforce Path

Salesforce Path guides users through a series of stages and the expected actions at each stage. Benefits you can enjoy from implementing Path include:

How to Create a Sales Path in Salesforce

Let’s take the sales team, who are heavy users of Salesforce opportunities and like to see the road ahead for the deal ( fact: Path was first available on opportunities before other objects).

Enable Celebrations

Admins can “flick a switch” at the final stage of setting up Path. It’s a nice touch, especially as updating Salesforce is usually a solitary task!

How to Add Salesforce Path to a Page Layout

If you are creating a Path on a standard object, the Path component is added to the page layout by default. For custom object Paths, you will need to know how to add the Path to the page layout.

Tips for Salesforce Guidance

Here are some tips I’d like to share on how to set up Guidance for Success in Salesforce:

Summary

The benefits that Path can deliver are obvious, giving a boost to user engagement (they get it) and adoption (they want to use it). Visualization features, like Path, should never be underestimated.

What is path in sales?

What Makes Up a Path. A path gives reps a visual representation of the stages required for working through a sales process. The paths you create for your sales teams can include: Key fields that reps complete before moving to the next stage in the sales process. Best practices.

Why do reps like path?

The reps at Ursa Major like Path because it helps them focus on what matters most to qualify leads and win deals. Managers keep their reps aligned with the sales processes unique to their company. Sales paths help managers identify star performers and the ones who need a bit more guidance.

What does Maria do in Path?

When Maria sets up Path for her teams, she guides sales reps so they sell the way Ursa Major sales managers want. Maria’s work helps the company’s sales reps qualify their leads and close their deals—from anywhere and with fewer delays.

What does Maria tell Lincoln about the path?

Maria tells him about Path and how it can help his sales team adopt their sales process and close more deals. Lincoln’s eager to help. Maria asks Lincoln about specific details that he requires for his sales reps to cover as they work through each step of the sales process.

What is path in Salesforce?

Both are associated with users lacking clarity on what they need to do in Salesforce. Path provides a means to demystify a process for both new and existing users.

What is a path?

Path is a great way to guide users through a process. Whilst Path does not substitute good design or training, it supplements them well. Use path to promote adoption and celebrate success.

When ready, deploy your changes?

When ready, deploy your changes. As with any change, communication is key. Inform users of the change ahead of time and show the feature. Once deployed, test to make sure it works as desired.

Is Path a replacement for training?

Path is not a replacement for training. Likewise, it is not a replacement for good database design. However, it does support other features (e.g. validation rules, page layouts etc). By using it, you can help your users work efficiently and celebrate their success.

Step 1: Create a New Record Type

Create a New Record Type on the object you would like to create the Path on and setup its own sales process for the new Record Type. This is important as the Path uses Picklists from the object as the points along the Path.

Step 2: Enable the Path

Navigate to Setup, then type "Path" in the Quick Find Box. This will show Path Settings. After selecting the Path Setting, select Enable. Then choose whether the path remembers its previous state by selecting Remember User’s Path Preferences. If this is not selected, the path’s details are hidden when the page loads. Then select New Path.

Step 3: Create the Path

Here you will provide the information needed to create the Path. Give it a unique name, choose the Object that the Path will be used on, select the Record Type you created, then choose which Picklist from the Record Type that will be used for the Path. Select Next on the bottom right to proceed.

Step 4: Select Key Fields

This is where you will select the key fields, up to five at this time, for each stage and provide any guidance, 1,000 character limit, to help users along the path.

Step 5: Activate the Path

At this stage you can choose whether or not to add a fun confetti animation at a completed stage and whether to activate your Path.

Step 6: Create Additional Salesforce Paths (optional)

From here you can create as many Path’s on objects that you feel can add value to the users following them.

Why use sales paths?

Using sales paths helps your sales reps adopt and adhere to your company’s sales processes without getting sidetracked. Paths guide your sales users and help them stay focused on important sales tasks so they can close their deals quickly.

How to create a sales process?

Create a Sales Process 1 Click the setup cog and select Setup. 2 Enter Sales Processes in the Quick Find box, then select Sales Processes. 3 Click New and enter these values:#N#Field#N#Value#N#Existing Sales Process#N#Master#N#Sales Process Name#N#B2B Sales Process#N#Description#N#Process for logging sales data for B2B opportunities 4 Click Save. 5 From the Selected Values menu, highlight the following options:#N#Value Proposition (Open, 50%, Pipeline)#N#Id. Decision Makers (Open, 60%, Pipeline)#N#Perception Analysis (Open, 70%, Pipeline) 6 Click Remove to move the highlighted options to the Available Values menu. 7 Click Save.

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