Slaesforce FAQ

which company is bigger salesforce or hubspot 2020

by Dr. Lavonne Bayer DVM Published 2 years ago Updated 2 years ago
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The right CRM depends on your company size, structure, budget, talent, and other technology. For many large enterprises, Salesforce is the right company. For many small and medium-sized organizations (SMB), HubSpot is superior.

HubSpot vs Salesforce CRM
In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

Full Answer

How many users does HubSpot have compared to Salesforce?

Data was not available on the average number of users at each of these companies, but if you use Salesforce’s metric of 25 users, you can project that HubSpot CRM could have up to 450,000 users worldwide. Who Wins? Salesforce by the numbers.

Should you replace Salesforce with HubSpot CRM?

Customizations in HubSpot doesn’t impact your existing CRM, but the two systems can share data. It’s a great option, especially if you’re considering replacing Salesforce with HubSpot since you can test-drive both systems and see how they stack up yourself. Is HubSpot PLUS Salesforce the Best CRM Choice for Me?

What is the market share of Salesforce CRM?

Salesforce’s CRM market share is 19.5%, and their recent reports on financial performance and growth are impressive. This heavy-duty, enterprise-grade Software-as-a-Service (SaaS) product competes successfully with alternatives from SAP, Oracle, Microsoft, Adobe, and more recently, HubSpot.

Is HubSpot the best CRM for You?

Many people would tell you that Salesforce is the best, and many others would tell you that HubSpot is the best. While we have a clear bias towards the HubSpot product ecosystem, we’ll also admit that the HubSpot CRM is not the right solution for everyone.

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Is HubSpot bigger than Salesforce?

For many large enterprises, Salesforce is the right company. For many small and medium-sized organizations (SMB), HubSpot is superior....9. Features.HubSpotSalesforceTask ManagementYesNoDesktop IntegrationYesNoCustomer Contract ManagementNoYesProduct & Pricing ManagementNoYes16 more rows•Nov 23, 2021

Which is better Salesforce or HubSpot?

Salesforce has an edge when it comes to advanced features and customization. HubSpot has less of a learning curve and offers more well-rounded marketing and sales tools at an accessible price point (even free!).

Will HubSpot beat Salesforce?

HubSpot gets our nod over Salesforce This is a close matchup, but our ultimate winner here is HubSpot due to their superior ease of use, pricing, and integration, which overcome Salesforce's edge in support and overall features.

Is HubSpot for large companies?

What Large Organizations Use HubSpot? More than 113,000 companies around the world currently use HubSpot. Although small- and medium-sized businesses are the major players who use this platform, large organizations thrive happily on it as well.

Does Salesforce own HubSpot?

HubSpot announced today that it has renewed its long-standing agreement with Salesforce.com. Formed in 2007 and last renewed in 2015, HubSpot's relationship with Salesforce is a testament to the companies' shared commitment to an open and collaborative ecosystem.

Who are Salesforce competitors?

Competitors and Alternatives to SalesforceMicrosoft.Oracle.SAP.SugarCRM.Zoho.Sage.Zendesk.CRMNEXT.

Is Salesforce like HubSpot?

HubSpot and Salesforce are CRM platforms. They both offer a CRM along with all the tools your front office teams need including sales, marketing, content management, and service tools. But they were built differently.

Why HubSpot is the best?

HubSpot is our top CRM pick for two reasons: it has an incredibly comprehensive free edition that outshines most paid CRMs on the market, and you can use it across your marketing, sales, and customer service teams. It's a great option for just about every business out there.

Who is HubSpot owned by?

Brian HalliganBrian Halligan is the co-founder and Executive Chairperson of HubSpot, a customer relationship management (CRM) platform. HubSpot was founded in 2006, was first listed on the NYSE in 2014, and has grown to over $1 billion in revenue serving more than 100,000 customers worldwide.

Is HubSpot a successful company?

And HubSpot continues to grow, with its revenue in 2019 totalling $674.9 million, up 32% compared to 2018. These are tangible results that show that inbound marketing works, not only for HubSpot's customers but for HubSpot itself.

Which industry uses HubSpot?

Computer Software industryThe companies using HubSpot are most often found in United States and in the Computer Software industry. HubSpot is most often used by companies with 10-50 employees and 1M-10M dollars in revenue....Who uses HubSpot?CompanyMcKinley Marketing PartnersCountryUnited StatesRevenue200M-1000MCompany Size1000-500026 more rows

What size company uses HubSpot?

143,000+ businesses in more than 120 countries trust HubSpot.

HubSpot CRM vs. Salesforce CRM Price

Unlike Salesforce, HubSpot offers a free CRM option. It’s a great choice for very small businesses, or companies just testing whether CRM software is right for them. It comes with many of the same features as paid plans but with lower limits.

HubSpot CRM vs. Salesforce CRM Services

With both HubSpot and Salesforce, your services depend on the products and subscription levels you buy. Like most CRM software, HubSpot and Salesforce offer many features – but in most cases, more functionality comes with higher prices.

HubSpot CRM vs. Salesforce CRM Training

With almost any CRM software, there will be a learning curve. Still, HubSpot is considered relatively easy to use. Free users can access an active peer support community, while HubSpot Academy is a free learning tool, with courses available on a wide range of topics, including inbound sales, Instagram marketing, and more.

HubSpot CRM vs. Salesforce CRM Tech Support

For both HubSpot and Salesforce, your level of technical support usually depends on your subscription.

HubSpot CRM vs. Salesforce CRM: Which Is Better?

If you’re seeking free or affordable CRM software that’s fairly easy to learn, HubSpot might be the better choice. Meanwhile, if you’re looking to invest time and money into highly powerful and customizable CRM software, Salesforce could be the way to go.

The Best CRM Software of 2022

HubSpot and Salesforce are both popular CRM software, but they may not be right for every business. If you’re interested in learning more about other CRM software, take a look at our rating of the Best CRM Software of 2022 or CRMs for Small Businesses.

Other Ratings from 360 Reviews

For more insight into other business services to help grow your company size, look at our other reviews.

HubSpot

HubSpot is a major name in CRM solutions. They're also well known as pioneers in the field of inbound marketing.

Salesforce

The biggest planet in the CRM solar system with a 19%+ market share, Salesforce is a pioneer in CRM and other workplace SaaS services spanning analytics, customer service, marketing automation, and app development.

HubSpot Vs Salesforce: What is the Difference?

So what are the quantitative and qualitative differences between the two platforms?

Ideal for..

Hubspot offers a free CRM. This entry-level product makes it ideal for small and medium-sized businesses to try out the vendor's offerings and while its add-on packages provide the kind of flexible, detailed features required by large enterprises, including AI assistance, deeper sales prospect insights, and high-end automation.

Features

HubSpot manages workflows for improved project management. You’ll be able to effectively assign and track leads with intuitive dashboards, keep an eye on the sales process, and record customer interactions across channels.

Ease of use

HubSpot is clearly designed around small business adoption. It's easy to use out of the box. You can quickly figure out how to navigate sales features and optimize workflows without the need of technical support. As your use of the platform expands, you can make use of classroom training.

Customer Support

HubSpot supports its customers through online training, community forums, and conventional one-on-one support channels. The vendor offers a variety of certifications focusing mainly on inbound lead generation.

What is Hubspot CRM?

In short, HubSpot is a cloud-based client relationship management platform (CRM) offering several core components including: Marketing Hub, Sales Hub, Service Hub, and CMS Hub all designed to help both large and small organizations drive revenue and scale faster. HubSpot is extraordinarily committed to usability and effortlessness for administrators, reps, and directors. Along these lines, you invest less energy, less upfront capital, and less resources in developing your business framework where you need it to be. Furthermore, clients have the opportunity to compose and oversee their CRM without the need to recruit a devoted administrator.

Where is Salesforce based?

Salesforce is a cloud-based software company based in San Francisco , California. It gives client relationships to the board administration and furthermore sells a corresponding set-up of big business applications zeroed in on client assistance, advertising robotization, investigation, and application advancement. As a leading cloud-based client relationship management (CRM) solution, the software helps end users manage leads, opportunities and contacts while bringing together the best of sales automation features, reporting tools and account management functions.

Is Hubspot the same as Salesforce?

HubSpot has been widely praised for its simple user interface; however, this does come with several caveats, which among those, especially in comparison to Salesforce is that it does have less customization and menu alternatives.

Is Hubspot better than Salesforce?

HubSpot is an all-in-one platform for integrating their CRM into all your Marketing, Sales, and Service efforts. While Salesforce's CRM could be considered a "better" CRM, the price quickly increases as you add your necessary tools.

Is Hubspot CRM free?

HubSpot CRM is free foreve r. It’s not a 30-day free trial, it’s just free. For the monthly price tag of $0 and an annual price tag of $0, your subscription nets you up to 1,000,000 contacts, 1,000,000 users, and no storage expiration date.

What is the difference between Salesforce and Hubspot?

The primary difference between the two is that while HubSpot is more intuitive and geared towards businesses of all sizes, Salesforce is more suited for enterprise-level companies. However, that's not the only point where the two can be compared, and in the next section, I'll break things down further.

When was Hubspot CRM launched?

HubSpot provides several products apart from a CRM, such as systems for Content Management and Marketing Automation. The HubSpot CRM was launched in 2014, and within the short time of six years, it has earned its place among the top CRM solutions on the market.

What is CRM 2021?

Last Updated on January 5, 2021 by Adam Enfroy. Customer Relationship Management (CRM) systems are must-have tools in any business's repertoire, whether established or growing. However, using a CRM is not just about increasing your bottom line; it's more about improving and ensuring your business's steady growth.

When did Salesforce start?

Salesforce, on the other hand, is a much older software; it started operations way back in 1999, and since then has cemented its place in the CRM industry. Historically, Salesforce is considered one of the first companies to adopt the Software-as-a-Service (SaaS) model.

Is Salesforce more feature rich than Hubspot?

When it comes to feature sets, HubSpot and Salesforce both have their strengths. As I’ve already mentioned before, Salesforce is technically more feature-rich. This can, however, turn out to be its weakness when it comes to user-interface navigation.

Is Hubspot ahead of Salesforce?

On the customer support front, HubSpot is way ahead of Salesforce. Even without a paid plan, you get access to HubSpot’s rich online content library. The company also offers many courses on HubSpot Academy, its own e-learning hub where you can brush up on HubSpot tools.

Is Hubspot analytics more intuitive?

At the same time, HubSpot's reporting system is more intuitive and offers fast functionalities along with drag-and-drop features. The Winner: Salesforce.

Overall Features

It’s difficult to compare HubSpot and Salesforce apples to apples, since each platform is so distinct in terms of what it can do.

Cost

Okay, so how much does Salesforce cost? And how much does HubSpot cost?

Sales and Marketing Automation

With automation, you can do more and scale further, while reducing your costs and improving efficiency.

Integrations and plugins

While both HubSpot and Salesforce are comprehensive tools, both were built with integrations in mind.

Support

With Salesforce, you’ll get a basic support package, no matter how much you’re paying. You can email customer support and expect an answer within a couple of days. If you want more responsive support, like 24/7 service, you’ll need to pay extra for it.

Metrics and Analytics

Salesforce is an absolute powerhouse in terms of reporting and analytics. It offers real-time reporting, automatically generated reports, and all the tools you need to fully customize your experience.

Email Integrations and Tracking

Is there a Salesforce Gmail integration? Or a Salesforce Outlook integration? Can HubSpot track your salespeople’s email activity?

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HubSpot

Salesforce

HubSpot vs Salesforce: What Is The difference?

Ideal for...

Pricing

Features

Ease of Use

Customer Support

Integrations

Reporting

  • HubSpot
    HubSpot delivers an intuitive reporting system for essential sales activities. It provides detailed views of who your best customers are, where your leads come from, sales pipeline pain points, customer motivation for purchasing from you, and more. You can also track metrics like quota a…
  • Salesforce
    Salesforce handles complex sales reporting needs, with a near-infinite amount of reporting configurations allow you to build, read, and share data. You can control data fields, report types, filter data by case type, and format your reports in a tabular, summary, matrix, or joined layouts. …
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