Slaesforce FAQ

how to choose a cpq for salesforce

by Mr. Thomas Lemke I Published 2 years ago Updated 2 years ago
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So start your search for a CPQ admin on the right foot, and look out for the following things to make a great choice. 1. Internal vs. External Resource The first thing to decide is whether you should look for hiring in-house personnel to work as a CPQ administrator or consider an external source to handle the work for you.

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How to solve sales challenges by implementing Salesforce CPQ?

  • Train new team members
  • Retrain existing staff as needed
  • Keep up with Salesforce upgrades and new releases
  • Update sales goals monthly, quarterly, and annually
  • Ensure system data is accurate and complete
  • Check in with clients for quote satisfaction
  • Run reports from the system
  • Do benchmark and strategic planning
  • Provide updates to senior management

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Which Salesforce CPQ is right for You?

Salesforce CPQ is (obviously) completely native to Salesforce and offers excellent speed and fantastic flexibility. It can handle large deals with ease and offers the ability to add on to existing contracts, upsell for the following year, offer multiple discount thresholds, and a lot more.

What are product bundles in Salesforce CPQ?

  • Make sure that before proceeding you have CPQ installed. ...
  • Go to the Products tab
  • Click the New button. ...
  • Click the Save & Add Price button. ...
  • Create some additional products that will be the products that make up your bundle. ...

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How does CPQ transform the sales process?

  • Slow reaction times
  • Erroneous pricing
  • Overlooked discount opportunities
  • Overlooked bundle, add-on sales opportunities
  • Unprofessional quotes

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What is the best CPQ?

25 Best CPQ Software in 2021Apttus. Ironically built on Salesforce's force.com platform, Apttus is by far the most well-known and widely used CPQ software. ... Salesforce CPQ. ... IBM CPQ. ... Infor CPQ. ... Oracle CPQ Cloud. ... FPX CPQ. ... SAP Configure, Price, and Quote. ... CallidusCloud CPQ.More items...

How do you implement CPQ in Salesforce?

The Step-by-Step Salesforce CPQ Implementation GuideStep 1: Define Goals. ... Step 2: Focus on Supercritical CPQ Features. ... Step 3: Choose the right project team. ... Step 4: Optimize the Organization's Quote-to-Cash Process. ... Step 5: Focus on Data Management. ... Step 6: Plan on a Change Management Team. ... Step 7: Plan on Documentation.More items...

What does Salesforce CPQ allow you to do?

CPQ is a sales tool for companies to quickly and accurately generate quotes for orders. CPQ applications often work in tandem with CRM platforms, ERP programs, and other business technology, which helps ensure integrated data as well as accuracy.

Does Salesforce need CPQ?

Salesforce CPQ is typically a good fit when: Product pricing relies on complicated Excel worksheet formulas. Extremely dynamic terms & conditions. Mix of wholesales, professional service sales, partner distribution resells, subscriptions, volume-based discounting. Very complicated approvals process or legal review.

How do I set up CPQ?

Configure Salesforce CPQ Package SettingsFrom Setup, enter Installed Packages , and then select Installed Packages.Find the Salesforce CPQ package and click Configure.Navigate between the setting area tabs to change your settings.Click Save when you're done.

What does CPQ mean?

CPQ stands for Configure, Price, Quote, a business software application designed for sales teams to provide product options and prices with accuracy.

What are CPQ tools in Salesforce?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario.

Who uses Salesforce CPQ?

We have data on 978 companies that use Salesforce CPQ....Who uses Salesforce CPQ?CompanyCision LtdRevenue>1000MCompany Size>10000CompanyZendesk IncWebsitezendesk.com19 more rows

Is CPQ part of CRM?

Seamless Proposals, Quotes & Contracts However, a CPQ is integrated into the CRM, turning product configuration, pricing, and quote generation into a seamless part of the sales process.

When should you not use CPQ?

You may not need CPQ if your company has a small product catalog; standard, intuitive bundles and add-ons; standard SLAs and warranties; transactional high-volume sales process; or a bespoke product or service. Your company's product catalog is limited. Your company sells 1-3 discrete products.

Is Salesforce CPQ easy?

Salesforce CPQ is one of the best CPQ platform when I compare it with other CPQ platforms I used in my previous organization. Its smooth integration with Salesforce sales cycle and quotation process proved it to be a simple yet powerful tool for our marketing and sales team.

How difficult is CPQ?

Salesforce CPQ specialists are in high demand, knowledgeable CPQ specialists are in short supply, and the Salesforce CPQ Specialist certification is one of the most challenging certifications to obtain.

What are CPQ solutions?

CPQ solutions are tools designed to enable businesses to improve their sales processes. CPQ solutions often come in the form of CPQ software, which enables the configuration of a quote that becomes available to a sales team immediately, based on a customer’s unique needs.

What is CPQ software?

As mentioned previously, CPQ stands for configure price quote, and is generally used to describe software tools designed to help organisations create and share accurate price quotes quickly. The best CPQ solutions take it further, by streamlining the entire contract process.

What does a CPQ software solution do?

Advanced CPQ software lets you tailor contracts and sales quotes to individual customers, implementing discounts, special offers, or other modifications to the standard price. Additionally, by drawing from reliable data sources to autopopulate fields, CPQ eliminates the potential for user error.

What should you look for in an effective CPQ solution?

With these advantages in mind, it’s easy to see why so many companies are investing in CPQ solutions. It’s also easy to see why so many different vendors have decided to start offering CPQ services. With such a range of possibilities to choose from, you might be having trouble finding the best CPQ for your business.

Why should you consider Salesforce CPQ and quote-to-cash Solutions?

There aren’t many brands as closely associated with CRM and cloud technology as Salesforce. As such, when Salesforce decided to create a CPQ tool, the entire industry sat up and took notice. Salesforce Quote-to-Cash is a complete CPQ solution.

Salesforce is the CPQ solution you can rely on

No business is able to turn every one of its leads into clients. However, with Salesforce CPQ, there’s no reason why you should ever have to worry about those leads calling it quits at the finish line. Salesforce CPQ is the most trusted CPQ solution available.

How to ensure CPQ success?

To ensure CPQ success the admin must be eager to learn and have excellent researching skills to find relevant data and synthesize what they need. There might be some people in any business who are opposed to trying out new processes. In such a condition, your admin requires lots of positive energy to be able to create excitement about the CPQ solution and increase user participation. With the needed people skills, your CPQ admin will also be able to collaborate well with others, have a creative spirit and a goal-oriented mentality, and think outside the box.

What should a CPQ admin know?

Your CPQ admin should have complete knowledge about how to assemble and communicate with the internal experts and stakeholders regularly. At the minimum, the admin should be able to communicate the processes and details with the sales, production, and engineering representatives. This is how you will be aware of how CPQ software is helping your business and creating buy-in across the company.

What is CPQ software?

If you have planned to switch your business over to a CPQ (Configure, Price, Quote) software, you need a solution that increases efficiency and leads to business growth, just like you always wanted. But along with that solution, you need someone so dedicated to oversee and handle the details as you set up the software and get it ready for use.

What skills do you need to be a CPQ admin?

Your CPQ admin should know working with web applications and tools with strong troubleshooting, analytical, and problem-solving skills . Having foundational technical skills will help the CPQ admin successfully implement CPQ and efficiently handle the CPQ projects. Here the previous experience of the CPQ admin will matter.

What is Salesforce CPQ?

Salesforce CPQ helps you with your processes, relationships, and management of teams so that your business can achieve all of its short-term and long-term goals. CPQ is not just a back-office or a sales solution but streamlines your bulky sales processes into a lean, productive system, thereby improving the efficiency of your sales process.

How does price work in CPQ?

The price works in tandem with the product rules, helps in controlling quoting and also sales optimization. There are three popular product rules in CPQ–Validation, Alert, and Selection. It updates quote lines fields and helps in automation of price calculation.

What are product rules?

The product rules make it possible for the sales rep to put together the products every time, improve your selling experience, and prepare accurate quotes with a combination of product rules.

What happens when a renewal comes up in Salesforce?

Whenever the renewal comes up, a reminder is sent by Salesforce. As a result, all that is left over by the sales reps to do is to get into the opportunity, ensure the correctness of data, and then simply execute.

What happens to the price rules when the number of products sold increases?

The Price Rules appear with price conditions, so that when the number of products sold increase, then it automatically increases the conditions say, for example, a product such as a printer comes with a ribbon then when the printer quantity increases from 2 to 3 then the number of ribbons increases accordingly.

What are the benefits of CRM?

Here are some benefits: Enable the sales reps to understand the exact time of ideal engagement in the entire customer journey. Provide valuable insights to sales, marketing, and post-sales teams as well on launching new products and add-ons.

What is Salesforce CPQ?

To ensure a smooth deployment of Salesforce CPQ, IT and SMEs should oversee the customization of the rules and options for configuring. Once deployed, CPQ should be implemented with plenty of training and support for the sales staff, who will learn to use CPQ for upselling and cross-selling. Implemented correctly, CPQ will help sales save time, increase quote accuracy, and land bigger deals.

How does CPQ help sales?

CPQ reduces wasted time. In order for sales organizations to be profitable, they need to work smarter and more efficiently. A way to do so would be to take a look at lean manufacturing principles, such as eliminating waste in the production process and applying it to sales tactics.

Why is spending time going back and forth on configurations and quotes unnecessary?

Spending time going back and forth on configurations and quotes because information is missing wastes both the sales person’s and the buyer’s time, indirectly decreasing confidence in the company. As Pryor maintains, unnecessary waiting time is a barrier to the lean sales process. process.

Is waiting time a barrier to lean sales?

As Pryor maintains, unnecessary waiting time is a barrier to the lean sales process. process. If your sales force has to manually research and write each quote, they are spending their time needlessly. Don’t risk a deal becoming weaker because your sales reps can’t configure the right prices for the customers’ needs.

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